Improve Your Business with Answering & Call Center Services

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Answering Call Center Services

• Improve Your
• Business With

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Why Outsource?

• With Personalized Communications call center
  services you have all the benefits of a qualified
  in-house telecommunication professional and none
  of the disadvantages. In-house workers come with
  a lot of hassle staffing, managing payroll,
  complicated telephone systems, computer
  equipment, office space, employee benefits and
  it can be costly to keep your business available
  24 hours a day.

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Answering and Call Center Services

• Whether you need part-time or full-time service,
  Personalized Communications can provide you with
  the perfect solution for your business. They will
  answer your calls every time the phone rings,
  even in high traffic situations. Highly trained
  professionals will speak on your companys behalf
  with all the knowledge of in-house personnel,
  without your customers ever being the wiser.

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Reception

• If you are looking for assistance when your
  receptionist is out of town for a month, away
  from the phone for a break, or has gone home for
  the day, Personalized Communications can be your
  solution. They can take over when your company
  needs a fill-in for your in-house receptionist
  without an awkward transition, and they can do
  everything you need transfer calls, take
  messages, and give directions.

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Does your company recruit a lot or have a high
volume of calls on a couple particular positions?
Employee Screening

• Let Personalized Communications weed through the
  applicants over the phone, so that your company
  can focus on your business until the pool of
  qualified potential candidates is at a manageable
  number.

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Appointments and Event Registration
Does your business require a lot of appointments
and registrations to be made over the phone? That
can really bog down your companys resources
especially if several calls come in at once. That
isnt a problem at Personalized Communications
all calls will be answered, every customer will
be helped, and all the information will be
seamlessly transferred to your company.
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Alarm Monitoring and Emergency Dispatch
In an emergency, the friendly voices at
Personalized Communications can handle
everything. Every situation can be specialized to
whatever your companys needs are. For
medical-related issues, Personalized
Communications is HIPAA compliant and is
sensitive to your customers privacy and health.
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• The Personalized Communications call center can
  take care of many different jobs for your company
  from something as simple as taking orders over
  the phone to launching a full-scale customer
  satisfaction survey. All of the information and
  data gained by our professionals will be
  organized, analyzed, and delivered to your
  company in whatever format you require.

Order Entries and Surveys
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• All of the services provided by Personalized
  Communications are tailored to your companys
  specifications and branding. Your customers will
  be taken care of with the utmost professionalism
  and care, without them ever knowing that your
  phones arent handled in-house.

Customer Service and Support
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Contact Us

• Please visit us at
• http//www.callcenteragency.com/
• or call us at
• 1-800-606-9898
• With over 30 years in the answering and call
  center services business, Personalized
  Communications can offer you the best quality
  telecommunications professionals. Highly trained
  and backed by cutting edge technology
  Personalized Communications call center services
  will provide your clients with outstanding
  customer service.

• Available 24/7
• Quick, Simple Setup
• Money Back Guarantee