24/7 NOC Support service - PowerPoint PPT Presentation

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24/7 NOC Support service

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Fltcase provide best 24/7 NOC Support service. We are providing quality support for network users, Ensuring continuous operation of servers and services. – PowerPoint PPT presentation

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Title: 24/7 NOC Support service


1
  • 24/7 NOC Monitoring Service Support

2
  • Flightcase is a Network Operations Solutions
    Provider and a well received managed service
    provider. We support clientele varying from
    supporting network operations of niche telecom
    companies to managing /reporting Accounting /
    Data analysis tasks for companies based out of
    US, UK and Middle East.

3
Why Flightcase?
  • ISO 27001 2013 Certified for Information
    Security Management of Systems
  • Decade old Experience of working with
    International Network Providers of
    Voice/Data,IP/Mobility Network operators in
    access network, backhaul network and core network
  • Remote Monitoring Experience of handling remote
    NOC operational issues for IT Products,Internet
    Service Provider (ISP), Telco Carriers, Telecom
    Service Provider (TSP) network, etc

4
  • Troubleshooting expertise for Network elements /
    equipments, communicating with customers across
    the globe for our clientele
  • Experience for deployment of complete NOC
    (inclusive of OSS tools, IT Infrastructure and
    video wall) for centralized NOC/Technical support
    solutions
  • Handling dedicated NOC/Support staff of more than
    150 IT Telecom professionals

5
Services
  • Managed Service Provider
  • Engineering (All Tiers/ Levels)
  • Network Operations Center personnel(All Tiers/
    Levels)
  • Telecom Management Services
  • Outsourcing Services
  • Sales / Account Management Services
  • Business Analysis and Rate Administration
  • Legal /Contract Administration
  • Backend technical support services
  • Remote Monitoring Management

6
Network Operation Center is a packaged,
automated, it infrastructure management service
from InKnowTech  for managing end-to-end it
infrastructure. our noc provides automation for
it monitoring, it helpdesk, it desktop/server
inventory and IP traffic analysis.
Network Operation Centre (NOC) Management
7
NOC - Few of things that we do .
  • Voice data (IP) network monitoring
  • Monitoring operations of all backbone links and
    network devices
  • Ensuring continuous operation of servers and
    services
  • Full featured, web based helpdesk for resolving
    IT and non-IT issues
  • Providing quality support for network users
  • Provides automation for ITIL Service Support
    Processes
  • Troubleshooting with clients all network and
    system related problems
  • More.

8
Best Business decision taken to outsource of
NOC/RATES/BILLING SALES TO FLIGHTCASE.
  • United States Office7th Street Fortworth, Texas
    76102 United States.Phone 18173506011 Fax
    18173506011

http//fltcase.com/
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