VoIP Phones – In a Nutshell

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VoIP Phones In a Nutshell Voice over Internet
Protocol (VoIP) technology has slowly gained
popularity in all business sectors making it the
most preferred telephone system in quite a number
of businesses. A lot of big corporations as well
as small ones are ripping the benefits of VoIP
phones. There are quite a number of these phones
in the market and therefore if your company has
given you the task to purchase one, you need to
know what factors to consider ensuring that you
get the best. Overview Many telephone
manufacturers have currently shifted their focus
to manufacturing of VoIP phones as opposed to the
earlier telephony systems. Apart from the cost,
which is probably one of the key factors
businesses consider when planning to purchase
anything, purchase of VoIP phones also needs you
to consider the number of telephones that your
organization needs. The size of your office will
also act as a guide to knowing how many
extensions are required. Different VoIP phones
come with different features. You need to know
which features will benefit your organization
most. Types If as an organization you decide
that VoIP is your choice, then you should know
that there are a variety of phones out there that
use this network. The first type is the wireless
phones. In this era where everyone is used to
cell phones, office phones with wires attached to
them seem limiting. Luckily, we have wireless
office phones that have a built in WIFI or
sometimes DECK transmitter connecting to the
access point thus giving you the freedom to move
around as you make your call as though you were
using your cell phone. Secondly, another type of
phone that uses the VoIP technology is the soft
phone. This basically involves installing
software into a computer that gives it the
capability to make voice calls. This type of
phone is very cheap to acquire, install and run
and is the preferred choice of many remote
workers. There is yet a third type of VoIP
telephone that is known as conferencing. These
functions exactly the same as the analogue
telephone only that in IP, the phone can be used
to transit calls to multiple participants in a
conference facility or within a large
business. Features All these types have some
common features such as ability to transfer a
call as well as to hold one. They all also sho?
the Ðaller ID. With these phoYes, Ðall sÐreeYiYg
is possidle. You doYt hae to ÐoYtiYue
ÐoYersiYg ?ith soweoYe you doYt kYo?. Just
traYsfer the persoY to oiÐe wail aYd if you
thiYk you ÐaY ÐoYerse ?ith that person, just
continue with the call. Another exciting feature
that modern VoIP phones have is the ability to
record calls. Quite a numbers of IP phones have
the capability of receiving fax through a system
called PBX hosted therein. These faxes can then
be sent to user through email. This will always
come as a PDF file attachment. IP Telephony also
allows call queuing whereby calls are allowed to
wait for an available agent. This works perfectly
especially in call centers.
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