Benefits of Client Portals in Law Firm

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Benefits of Client Portals in Law Firm
Today there is not a single industry which is
untouched by technology. New things are coming
in tech to bring ease to different industries
like tech, automobiles, banking sector, etc.
Nowadays what acts like a bridge in ecommerce and
tech is Portal. A number of companies use portals
in some way or another to bring ease to their
users or clients. The type of portals you use
changes on the basis of the business model of the
company. Here, in this article we will look at
the ways CRM customer portal is useful to law
firms and why you as a law firm owner should be
using it. There are millions of cases which go on
in different courts. Thousands of law firms and
their lawyers stand in courts every day and
fight for their clients. It is tough competition
even among these law firms.
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• Just like that, there are many law firms even in
  your competition. In times of such tough
  competition you need to make sure that you stay
  ahead in the game. To do so you need to make
  sure that you are serving your clients properly
  not only in court but also after the court hours.
• Without any further ado let's understand the
  benefits of
• C RM client portal for a law firm
• Open communication
• Lack of communication is usually a common
  complaint in all industries and quite a lot when
  it comes to law firms. Here, portals open the
  way of communication. They are mobile friendly
  and give facility to your clients to access their
  cases documents, they can easily see at which
  phase their case is, look over the past notes or
  documents if and when needed.
• In this competitive world it is very important to
  stay in constant touch with your clients with
  transparency and integrity.
• Bring ease to customers

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• There are times when your clients and your
  lawyers might be having tough situations. Your
  clients might be frustrated with them and
  vice-versa.
• For example your law firms client calls up your
  lawyer multiple times but due to some reasons
  they are not able to receive it. The angry
  client calls up at your law firm and after going
  through multiple channels of calls they are still
  not able to get their lawyer on call.
• In such scenarios, there are chances of them
  getting extremely annoyed, you lose their trust
  and this may result in you losing your client.
  During such times portals come to your help.
  Instead of going through different mediums to
  access their documents your clients just need to
  login and easily access them anywhere and
  anytime.
• Organize everything
• Being a law firm, you have to deal with thousands
  of cases every day. Sometimes it can be chaotic
  and difficult to manage clients and cases. Here,
  a portal can help you organize the data of your
  clients. It becomes easy to search for the
  documents and understand what they need.
• From the client side also, a portal like this
  works as an excellent repository of legal
  documents, patents,

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• trademarks etc. Keeping this data in the portals
  ensures security.
• Overcome technical issues
• A portal works as an excellent communicator and
  mediator. You wont be having issues with data
  loss during transmission. Many times, we do
  suffer from the problem of our important
  messages going into spam. And as a lawyer such
  kinds of mistakes are not acceptable as you would
  be dealing with the important documents every
  day.
• But, with portals this wont be an issue. You can
  easily be assured that your messages or
  important emails will not go into spam. Not only
  spam but being a lawyer, your documents will be
  larger in size. In such scenarios too, a portal
  will help you. There are no limits in size while
  sending large size documents to you clients.
  Additionally, there is no issue of even
  wondering if the client has got your documents
  or not because portals allow you to see when the
  client opens your messages.
• Collaboration
• Many times, you might need to collaborate with
  other counselors and or witnesses. This task
  becomes easy with

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the help of portals as they allow to store all
the documents at the central location and easily
access things from there. Plus you can allow
access to concerned parties and withdraw it when
the work is done. Final Words Being a law firm,
having a client portal is all you need. It helps
in making tasks easy for your lawyers, clients
and also helps you in keeping up the reputation
of your law firm.
Source h ttps//www.sooperarticles.com/law-articl
es/employement - law-articles/benefits-client-port
als-law-firm-1771402.html
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