Examples and Challenges of Mobile Workforce Management

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Mobile Workforce Management (MWM)
Mobile workforce management (MWM) refers to a
particular section of software/services that can
be utilized to manage employees working outside
the company premises. This category of software
is more likely to be used to manage the field
team. Think of Uber, how do they manage their
team? The whole idea of workforce management
software is to allow a company to change the ways
that they utilize their employees in key
operations.  Think of a scenario where you can
enable your employees with a strong and useful
mobile application.
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Lets have a look at these MWM examples
1. Apples Bug Reporting App Employees at apple
have access to exclusive apps that are meant to
be only available to them. Using these, the
employees are able to send useful insights and
feedback. The result? A systemic list of bug
reports. These reports can help the company find
potential bugs quickly before they become
serious. 2. Family Dollars Cash App This app
provides quality surveys to district managers for
each store that evaluate layout, employee
behavior, and pricing to ensure every location
delivers a satisfying customer experience.
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Challenges

• Privacy and Security
• Whats the biggest concern faced by the industry?
  Addressing the privacy of its users. After all,
  this is something that can make or break your
  business. Look at google, apple, and other tech
  giants, they take privacy and security very
  seriously. This ultimately helps them to build
  trust.
• Taking these privacy concerns into account, data
  privacy laws all over the world are emerging.
  When it comes to the mobile workforce, security
  is something that we can say needs to be
  addressed.

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Challenges

• Scalability
• Having scalability in business enables you to
  shed load off your shoulder so that you can
  utilize time building your business instead of
  working in the business. But how do you do this
  when it comes to workforce management? Because
  finding a scalable plan here is difficult due to
  the scarcity of business models.
• Providing Right Tools
• Today, every employee has an additional
  expectation from their employer. An expectation
  is to provide useful tools that can support them
  during job hours. But, maintaining open
  communication with everyone in your company can
  be difficult with a distributed workforce.
• To meet this expectation, we need to use a
  reliable chat for synchronous communication with
  a trustable document storage facility.

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Challenges

• 24/7 Connectivity
• Though we are living in an interconnected world,
  there are times when there are network failures.
  When your staff is scattered in various
  directions, overcoming network failure and
  connectivity issues becomes one of the key
  challenges.
• Have you encountered any other challenges? You
  can share them with us. We would love to list
  them here. You can provide solutions as well 

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The Future Of Mobile Workforce Management
Mobile Workforce Management or MWM is a kind of
software and related services which is used to
trace and locate the employees of the company
outside the company premises and this is mainly
used in the management of field teams. The MWM
generally deals with the obtainment, deployment,
and administration of mobile devices,
applications, and Computer software, and along
with this, they also have to trace the
activities, logging, and other kinds of
communications of the employees.
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