THE SMARKETERS HOW AI-DRIVEN INSIGHTS CAN TRANSFORM CUSTOMER JOURNEYS FOR MANUFACTURERS

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HOW AI-DRIVEN INSIGHTS CAN TRANSFORM CUSTOMER
JOURNEYS FOR MANUFACTURERS
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INTRODUCTION
A smooth customer journey is significant for your
businesss success. In the competitive era,
offering personalized experiences to customers is
no longer just a choice it has become a mandate,
more like a way to connect with your customers on
a deeper level.. As customers become more
digitally savvy, companies use Artificial
Intelligence (AI) for CX transformation to create
more personalized and tailored experiences
throughout their journey.
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THE ROLE OF CUSTOMERS JOURNEY IN MANUFACTURING

• The customer journey involves every interaction a
  consumer has with your brandfrom initial
  awareness to post-purchase support. Manufacturers
  must understand and optimize each customer
  journey stage to deliver a satisfying experience.
  
• The usual steps of the customer journey include
• Finding a product
• Deciding to buy
• Using the product

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CHALLENGES FACED BY MANUFACTURERS IN CUSTOMER
JOURNEY

• Manufacturers often face several challenges in
  customer journey optimization. Some of these
  include
• Siloed data
• Fragmented systems
• Limited visibility

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CONTACT
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Nanakramguda Rd, Beside Kapil Towers, Financial
District, Manikonda Jagir, Hyderabad, Telangana
500032 For complete info about the
topic https//thesmarketers.com/blogs/ai-customer
-journey-in-manufacturing/
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