Jumana El-Ammori: Program Evaluation and Assessment Techniques for Program Directors

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Jumana El-Ammori
Program Evaluation and Assessment Techniques for
Program Directors
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Introduction
In the dynamic landscape of program management,
understanding and implementing effective
evaluation and assessment techniques is crucial
for ensuring the success and continuous
improvement of programs. Jumana El-Ammori, an
expert in program management and evaluation,
provides a thorough guide on the basics of
program evaluation and assessment techniques for
program directors. This ppt delves into essential
methodologies, practical tools, and strategic
insights to empower program directors in their
quest for excellence.
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Introduction to Program Evaluation and Assessment
Program evaluation and assessment are fundamental
processes that enable program directors to
determine the effectiveness, efficiency, and
impact of their programs. These processes involve
systematic data collection, analysis, and
interpretation to inform decision-making and
program improvements. Jumana El-Ammori highlights
the importance of understanding the difference
between formative and summative evaluation.
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Key Evaluation Models and Frameworks
She introduces several widely recognized
evaluation models and frameworks that program
directors can leverage to enhance their
evaluation practices. The Logic Model, for
instance, provides a structured approach to
mapping out the logical flow of a program, from
inputs and activities to outputs and outcomes.
This model helps in identifying key performance
indicators and tracking progress effectively.
Another valuable framework is the Kirkpatrick
Model, which is particularly useful for
evaluating training programs. It assesses four
levels reaction, learning, behavior, and
results. By utilizing these models, program
directors can ensure a comprehensive and
systematic evaluation process.
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Data Collection Methods and Tools
Effective program evaluation hinges on robust
data collection methods and tools. Jumana
El-Ammori emphasizes the importance of selecting
appropriate data collection techniques based on
the nature and scope of the program. Common
methods include surveys, interviews, focus
groups, and direct observations. Each method has
its strengths and limitations, and program
directors must choose the ones that best suit
their evaluation objectives.
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Analyzing and Interpreting Evaluation Data
Once data is collected, the next crucial step is
analyzing and interpreting the results. She
outlines various quantitative and qualitative
data analysis techniques that program directors
can employ. Quantitative analysis involves
statistical methods to identify patterns, trends,
and correlations within the data. Qualitative
analysis, on the other hand, focuses on
understanding the underlying reasons, opinions,
and motivations through methods such as thematic
analysis and content analysis.
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Utilizing Evaluation Findings for Program
Improvement
The ultimate goal of program evaluation is to
utilize the findings to enhance program
effectiveness and achieve desired outcomes.
Jumana El-Ammori stresses the importance of
communicating evaluation results to stakeholders
clearly and promptly. Program directors should
develop comprehensive reports and presentations
highlighting key insights, recommendations, and
action plans. Engaging stakeholders in the
evaluation process fosters a culture of
continuous improvement and accountability.
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Thank You
For Your Attention