Impact of intranet implementation at Hackney Community College

1
Impact of intranet implementation at Hackney
Community College

• A Research Project

2
Introduction

• Intranet introduced for 2 reasons
• as a teaching and learning tool for lecturers and
  students
• as a knowledge management tool for the
  administration
• This research will consider the impact on the
  administration

3
Context

• Intranet use
• Expected outcome was an improvement of
  communication, participation knowledge
  management
• Indicative evidence that older, female support
  staff on low grades are not using the intranet
• Anecdotal evidence that managers are not using
  the intranet

4
Objectives

• Consider intended purpose of intranet
• Discover actual use
• Uncover reasons for high and low usage
• Make recommendations towards optimum use to meet
  intended purpose of intranet

5
Literature Review

• Knowledge management examined
• Internet / Computer use by age, gender,
  educational qualifications
• Models to measure success of intranet
  implementation
• Appropriate methods explored

6
Design and methods

• 1. Log File and Human Resource Information
• 2. Questionnaire emergent sampling based on
  first stage
• 3. In depth interviews

7
Anticipated outcomes

• To identify current issues and successes with
  intranet implementation.
• To identify training needs of users.
• To identify key areas of improvement with the use
  of intranet in the college.

8
schedule

• Month 1
• Formulating key questions for interviews
• Months2-4
• Interviews with sample group.
• Months 5-7
• Transcription and analysis of data
• Months 8-10
• Discuss findings and submission of proposal to
  management staff for review and feedback
• Months 11-12
• Final report and recommendation for research
  funding.

9
Budgeting

• Data gathering and analysis
  3500
• 10 per hr _at_350hrs
• Conducting interviews 8hrs
• Analysis of interviews 80hrs
• Review of literature 100hrs
• Dissemination 70hrs
• Miscellaneous
  1500