Todd Sander

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21st Century Government With Es
Todd Sander Center for Digital Government Digital
Communities
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Creating Digital Communities
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Our Agenda

• Introductions Overview
• Leonard Scott
• Corpus Christi
• John Eger
• World Foundation for SMART Communities
• Panel 1- Specific Projects
• Panel 2 Policy and Politics

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What Are Digital Communities?

• Digital Communities use technology to unite and
  provide service to the various communities within
  the community.

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Digital Communities Solutions Framework
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The Es

• Emergency
• Efficiency
• Employees
• Economy
• Environment
• Education
• Engagement

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The Es

• Emergency
• Interoperable
• Faster Response
• Information Sharing
• Telemedicine
• Efficient Communication
• Minneapolis
• 1000 to 6000 in 45 minutes
• GIS Maps Web Cams
• Cell Network

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Recent Headline

• "The Future of Municipal Wireless -- US UK
  Spending Through 2012,"
• Datamonitor, predicts that in the US and UK,
  municipal wireless is likely to display a
  compound annual growth rate (CAGR) of 48 percent
  from 900 million in 2007 to 6.4 billion in
  2012.
• Video surveillance is driving growth

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Emergency

• New York City
• A network of thousands of cameras in subway
  stations, on traffic signals and private business
  surveillance cameras.
• Chicago
• A "Homeland Security Grid" of 2,250 cameras, with
  plans to add more in the future.

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The Es

• Efficiency
• Improve Service
• Resource and Force Multiplier
• Mobile Workforce Free At Last

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Efficiency

• Municipal Court of Phoenix, AZ,
• Wireless Internet in Jury Assembly Rooms

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The Es

• Employees
• Mobile applications, devices networks
• Demands of a mobile workforce
• Attraction, Retention, Expectations
• State of California Boomerang

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Employees

• Employees
• Down in trenches
• In fast food restaurants
• On scaffolding
• In vehicles
• At accident locations or crime scenes

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The Es

• Economy
• Attract Business
• Enhance Productivity
• Global Competitiveness

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Economy

• Small town- Economic Crisis
• A local military supplier nearly lost a
  million-dollar contract because it couldnt
  e-mail a proposal on time.
• A local car dealer and its 72 employees were
  about to leave town because mechanics couldnt
  download service manuals.
• Solution Broadband-wireless infrastructure for
  businesses and residents.

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The Es

• Environment
• Telecommuting
• AVL and GIS Routing
• Green IT
• Energy Conservation

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Environment

• NYCHA Public Housing Infrastructure Monitoring
• Roanoke Landfill

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The Es

• Education
• Collaboration
• Students, Parents, Teachers
• Process Reform
• IM, Text, Social Networks

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Education

• Sarasota County, FL
• Consolidated management of government/education
  community network
• Texas middle school wireless
• Laptops for students to take home
• Mystery lights at night

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The Es

• Engagement
• Citizen expectations of 24/7 access to
  government service.
• Participation opportunity

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Engagement

• New York City 311 Customer Service Center
  recently answered its 50 millionth call
• Portland, Ore., actively engages the community
  through the E-Volvement project.

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Community Reality

• Government, Non-Profit, Business Education
• Communities of Interest create Interest In
  Community Success

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21st Century Government With Es
Todd Sander Center for Digital Government Digital
Communities