The SysAid Revolution is Here

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The SysAid Revolution is Here! Your Life Just
Got Easier!
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Welcome!
Want to know what's it all about in 3
minutes? Watch this fun 3 minute SysAid
introduction clip !
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SysAid Whats In It For Us?
Lowered costs and improved service quality
Increased productivity
Better service indicators
Transparency
Beyond IT
Peace of mind
Efficient communication
The software that has you in mind
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Transparency

• SysAid keeps end-users stay more informed than
  ever on the status of their service requests
• Highly visible service quality

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Increased Productivity
SysAid raises IT productivity and overall system
availability by reducing downtime spent on
administration maintenance
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Improve Service Quality
SysAid reinforces a professional methodology
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Better Service Indicators
SysAid helps you measure the service you receive
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Efficient Communication

• Time consuming phone calls are replaced with
  modern and efficient communication
• All information is available automatically for
  the IT team
• SysAid includes screen shots of error messages
• Users dont need to provide technical info
  during a support session

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The Software that has You in Mind
User-oriented and suited for both technical and
non-technical users, SysAid is intuitive and
easy-to-use
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Peace of Mind

• Rest assured that your Service Requests are
  being handled, managed, and prioritized
• until they are fully resolved

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Beyond IT
SysAid functions as a cross-organization service
platform, catering to the different and dynamic
needs of every department
Accounting
HR
IT
Marketing
Sales
Operations
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SysAid End-User Portal

• News Learn about IT events
• and scheduled maintenance
• Easily submit Service Requests categorized
  per service for rapid resolution
• Full history of past requests and incidents  
• FAQ and Knowledgebase
• provide detailed solutions

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Submitting a Service Request
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Submitting a Service Request
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Self Service Portal / Knowledgebase
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Self Service Portal / Knowledgebase
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View Your Service Request History
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View Your Service Request History
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Thank You!