Introduction of Team Members

1
Introduction of Team Members

• Mike Albamonte Fran DuWaldt Deb Firak Bill
  Liss Connee Meschini Wally Reynolds Normah
  Salleh-Barone Susan Zingrone
• Sponsors Ron Peterson Bob Whittaker

2
Executive Summary

• Project Statement To review the current
  application form(s), admissions and enrollment
  processes at MCC for credit classes and recommend
  changes where appropriate, as measured by results
  of student survey and the time it takes to
  process an application form.

3
Operational Definitions

• Enrollment is a multi-dimensional Process that
  incorporates marketing/publicity, recruitment and
  the admissions process through assessment,
  orientation, advisement and registration (not
  just admission and/or registration).
• Admission(s) is a Process (not just an
  application for admission form) that is Part I of
  the Enrollment Process. The Admissions Process
  includes
• Recruitment
• Providing admissions/process-type information to
  new students
• Students submitting an application form
• MCC Admissions office sending a letter of
  confirmation/acceptance
• A Student record being produced and entered into
  the system
• The words Application/Apply for Admission
  should denote a form (e.g. the application form)
  and nothing more.
• Registration denotes the act of signing up for
  classes.

4
Process

• Flow Chart
• Checklist
• Handout for students
• Admission process for students

5
New Application Form
6
New Acceptance Letter
7
Recommendations

• Develop a Task Force or Committee to Review
• Cross-training of staff
• Phone issues (e.g. separate staff numbers vs.
  student/customer numbers)
• Web site
• Form a new Action Team (Phase II of the
  Enrollment Process Assessment through
  Registration)
• Review Enrollment Process office locations, job
  titles/descriptions, signage, etc.
• Admissions process checklist-handout for students

8
Assessment Plan

• Help students understand process
• Reduce processing time
• Simplify application process

9
Follow-up Closing Comments
10
Deal or No Deal
11
Steering Committee Questions/Comments