Bill Hewitt

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Is it Time For a Change, or Just a Change in Time?

• Bill Hewitt
• PeopleSoft, Inc.
• Group Vice President, Global Industry Solutions

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The Realities of the IT Department
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Transactional Generation
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Self-Service Generation
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Apple III
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Business Process Generation
Sales Force Automation
Order Entry
Marketing Automation
Shipping
Invoicing
Inventory
Accounts Receivable
Collections
After-Sales Support
Order to Cash
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Business Process Generation
Order to Cash
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Adaptable Business Process Generation
ERP applications
Point Solutions
Internal applications
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Is it Time For a Change, or Just a Change in Time?

• Bill Hewitt
• PeopleSoft, Inc.
• Group Vice President, Global Industry Solutions

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How do Companies Make Money?

• Manufacturing Distribution
• Services
• Public Sector

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Manufacturing Distribution

• Throughput
• Cost of Goods Sold
• Workforce Utilization

• User Based
• Enterprise
• Usage / Variable

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Services

• Cash Flow
• Customer Management
• Revenue per HC

• Subscription
• Transaction
• Asset based

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Public Sector

• Tax Revenue
• Aging Workforce
• Service

• Optimization
• Competencies
• Entitlements

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Three Rules for Effective Pricing

• Simplicity and Flexibility
• Justifying Maintenance
• Identify Business Value

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Is it Time For a Change, or Just a Change in Time?

• Bill Hewitt
• PeopleSoft, Inc.
• Group Vice President, Global Industry Solutions