Introduction to Incident Command Systems

1
Introduction to Incident Command Systems

• I-100 for Health Care/Hospitals
• IS-00100.HC

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2
History of Incident Command Systems

• The Incident Command System is a
• standardized incident management
• concept which includes mitigation,
• preparedness, response and recovery
• activities.

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3
History of Incident Command Systems

• Compliance with National Incident
• Response System (NIMS) is a condition for
• a healthcare organization to receive federal
• assistance through such agencies as the
• Human Resources Services Administration
• (HRSA), Centers for Disease Control (CDC),
• and the Agency for Healthcare Research
• and Quality (AHRQ).

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4

• Final Examination IS-100
• Incident Command System (ICS)

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5
Final Exam

• One of the Incident Command
• Systems operating guidelines
• is that the individual in charge
• of the organization is responsible
• until the authority is delegated to
• someone else.

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6
Final Exam 1

• A basic Incident Command System
• Principle is that the first Incident
• Commander is responsible until the
• Five management functions are activated
• Next operational period has begun
• Event or incident has demobilized
• Authority is delegated to another person

7
Final Exam

• Operations, Planning,
• Logistics, and
• Finance/Administration makes
• up what is known as the
• General Staff of the Incident
• Command System.

Click Here To Question 2
8
Final Exam 2

• Expansion of incidents may require the
• delegation of authority for the performance
• of Operations, Planning, Logistics, and
• Finance/Administration functions. The people
• who perform these four management functions
• are designated as the
• A. Deputy Staff
• B. Director Staff
• C. Command Staff
• D. General Staff

9
Final Exam

• An Incident Command Post is the
• location at which the Incident
• Commander oversees all incident
• operations. Every incident or
• event, no matter the size, must
• have some form of an Incident
• Command Post.

Click Here To Question 3
10
Final Exam 3

• For a relatively small, internal hospital
• incident, from which incident facility does
• the Incident Commander oversee incident
• operations?
• A. Incident Command Post
• B. Helibase
• C. Labor Pool
• D. Staging Area

11
Final Exam

• The Incident Commander
• is the only position that
• is always staffed
• regardless of the nature
• of the incident.

Click Here To Question 4
12
Final Exam 4

• Which position is the only one that is
• always staffed in Incident Command
• System applications?
• A. Operations Section Chief
• B. Incident Commander
• C. Public Information Officer
• D. Safety Officer

13
Final Exam

• There are various incidents that
• an Incident Command System
• must be set up. Incidents range
• from fires, to disease outbreaks,
• to search and rescue missions,
• and to public celebrations such as
• parades.

Click Here To Question 5
14
Final Exam 5

• ICS has been used to manage incidents such as
  fires,
• earthquakes, hurricanes, acts of terrorism. Which
  of the
• following situations represents another viable
  application for
• the use of ICS?
• A. The planning and operations of the hospitals
  annual celebration, including a picnic and
  entertainment.
• B. The oversight of safety issues associated
  with Mrs. Butlers 10th grade chemistry class
  throughout the school year.
• C. The management of nursing staff at the City
  General Hospital during weekend shifts.
• D. The oversight of the annual fiscal budget for
  the Brownsville Library, including the
  procurement of new books.

15
Final Exam

• The personnel that make up the
• Command Staff in the Incident
• Command System are the Public
• Information Officer, Safety Officer,
• and the Liaison Officer. Each has
• their specific tasks in helping the
• Incident Command Station run
• smoothly.

Click Here To Question 6
16
Final Exam 6

• Depending upon the size and type of
• incident or event, it may be necessary for
• the Incident Commander to designate
• personnel to provide public information,
• safety, and liaison services for the entire
• organization. In ICS, these personnel
• make up the
• A. Deputy Staff
• B. Director Staff
• C. Command Staff
• D. General Staff

17
Final Exam

• An Incident Action Plan reflects the
• overall strategy for managing an
• incident with a prescribed timeframe called
• an Operational Period. The Incident Action
• Plan must tell what we do and how to do it,
• who is responsible, how we communicate,
• and also what the procedure is if incident
• personnel are injured.

Click Here To Question 7
18
Final Exam 7

• Every incident must have a verbal or written
• Incident Action Plan. The purpose of this plan
  is to
• provide all incident supervisory personnel with
• direction for
• A. Taking actions based on the objectives
  identified in the plan during the operational
  period.
• B. Maintaining documentation and tracking
  resources assigned to the incident.
• C. Monitoring the number of resources that
  report to any one supervisor.
• D. Obtaining and maintaining essential
  personnel, equipment, and supplies.

19
Final Exam

• Healthcare organizations will be able
• to more effectively communicate with
• outside agencies and organizations
• when they use common terminology.

Click Here To Question 8
20
Final Exam 8

• The ability to communicate within ICS
• is absolutely critical. To ensure
• efficient, clear communication, ICS
• require the use of
• A. Agency-specific codes
• B. Common terminology
• C. Radio codes
• D. Technical language

21
Final Exam

• The ICS structure is unique but easy to
• understand. There is no correlation
• between the ICS structure the
• administrative structure of any single
• agency or organization. This is deliberate,
• because confusion over different position
• titles organization structures has been a
• significant stumbling block to effective
• incident management in the past.

Click Here To Question 9
22
Final Exam 9

• There is no correlation between the ICS
• organization and the administrative structure of
• any single agency or jurisdiction. This is
  deliberate
• because
• A. Every incident or event requires that
  different management functions be performed.
• B. On small incidents and events, one person,
  the Incident Commander, may accomplish all five
  management functions.
• C. In ICS, the person at the top of the
  organization can act with less political
  pressure.
• D. Confusion over different position titles and
  organizational structures has been a significant
  stumbling block to effective incident management
  in the past.

23
Final Exam

• The Operations Chief in the
• Incident Command System is
• responsible for conducting tactical,
• such as patient care or clean-up,
• operations to carry out the plan.
• Also, the Command Chief directs all
• tactical resources

Click Here To Question 10
24
Final Exam 10

• Which General Staff position conducts
• tactical operations, develops the tactical
• objectives and organization, and directs all
• tactical resources?
• A. Finance/Administration Section Chief
• B. Logistics Sections Chief
• C. Operations Section Chief
• D. Planning Section Chief

25
Final Exam

• The Public Information Officer is the
• main link to information for internal
• and external stakeholders which
• include the media or other
• organizations seeking information
• directly from the incident or event.

Click Here To Question 11
26
Final Exam 11

• Which Command Staff position serves as the
• conduit between internal and external
• stakeholders, including the media, or other
• organizations seeking information directly from
  the
• incident or event?
• A. Public Information Officer
• B. Liaison Officer
• C. Resource Officer
• D. Safety Officer

27
Final Exam

• Different organizations use
• different names for titles.
• Incident Command System
• position titles provide a
• common standard for all
• users.

Click Here To Question 12
28
Final Exam 12

• At each level of the ICS organization,
  individuals in positions of
• primary responsibility have distinct titles.
  Using specific ICS
• position titles serves three important purposes
• The use of distinct titles allows for filling ICS
  positions with the most qualified individuals
  rather than by rank.
• Standard position titles are useful when
  requesting qualified personnel.
• ___________________________________
• A. Titles provide a common standard for all
  users.
• B. Distinct titles help clarify the activities
  undertaken by specific personnel.
• C. Position titles help to maintain the normal
  lines of authority within agencies.
• D. Prestige associated with certain titles helps
  to motivate responders.

29
Final Exam

• The Planning Section Chief is
• responsible for preparing and
• documenting the Incident Action Plan.
• Other responsibilities include
• collecting and evaluating information,
• maintaining resource status, and
• maintaining documentation for
• incident reports.

Click Here To Question 13
30
Final Exam 13

• Which General Staff position prepares and
• documents the Incident Action Plan, collects
• and evaluates information, maintains
• resource status, and maintains
• documentation for incident records?
• A. Finance/Administration Section Chief
• B. Logistics Section Chief
• C. Operations Section Chief
• D. Planning Section Chief

31
Final Exam

• Span of control is the amount of
• individuals or resources that the
• supervisor can manage effectively
• during emergency response incidents
• or special events.

Click Here To Question 14
32
Final Exam 14

• One ICS principle relates to the supervisory
• structure of the organization and pertains
• to the number of individuals or resources
• one incident supervisor can manage
• effectively. This operating guideline is
• referred to as
• A. Delegation of authority
• B. Span of control
• C. Form follows function
• D. Unity of command

33
Final Exam

• The Logistics Section Chief is
• responsible for providing medical
• services, transportation, and
• communication resources. Also, setting up
• food services, and maintaining incident
• facilities are other duties the Logistics
• Section Chief is responsible for in the
• Incident Command System.

Click Here To Question 15
34
Final Exam 15

• Which General Staff position is responsible for
• ensuring that assigned incident personnel are fed
• and have communications, medical support, and
• transportation as needed to meet the operational
• objectives?
• A. Finance/Administration Section Chief
• B. Logistics Section Chief
• C. Operations Section Chief
• D. Planning Section Chief

35
Final Exam

• The Safety Officer of the
• Command Staff must monitor
• safety conditions and develop
• a plan for the safety of all
• personnel in the Incident
• Command System.

Click Here To Question 16
36
Final Exam 16

• Which Command Staff position
• monitors safety conditions and
• develops measures for assuring the
• safety of all assigned personnel?
• A. Public Information officer
• B. Liaison Officer
• C. Resource Officer
• D. Safety Officer

37
Final Exam

• An Incident Action Plan can be
• an oral or written plan that
• reflects the overall strategy
• for managing an incident within a
• prescribed timeframe called an
• Operational Period.

Click Here To Question 17
38
Final Exam 17

• Which of the following would you expect to
• see in an Incident Action Plan?
• A. Detailed cost estimates for implementing the
  proposed activities.
• B. Listing of all staff members currently
  deployed to the incident.
• C. Measurable strategic operations to be
  achieved within the operational period.
• D. A schematic showing all communication
  equipment in use at the incident.

39
Final Exam

• Staging Areas are temporary locations
• at an incident where personnel and
• equipment are kept while waiting for
• tactical assignments. A Labor Pool is
• a specific type of staging area for
• medical and non-medical personnel
• within the Incident Command System.

Click Here To Question 18
40
Final Exam 18

• Which incident facility is the location
• where personnel and equipment are
• kept while waiting for tactical
• assignments?
• A. Compound
• B. Helibase
• C. Incident Command Post
• D. Staging Area or Labor Pool

41
Final Exam

• Finance and Administration is a
• function of the Incident Command
• Station which monitors costs
• related to the incident. Also, this
• function provides accounting,
• procurement, time recording, and
• cost analyses.

Click Here To Question 19
42
Final Exam 19

• Which General Staff position manages costs
• related to the incident, and provides
• accounting, procurement, time recording,
• and cost analyses?
• A. Finance/Administration Section Chief
• B. Logistics Section Chief
• C. Operations Section Chief
• D. Planning Section Chief

43
Final Exam

• Tactical resources, such as
• personnel and major items of
• equipment that are available
• to the operation, are classified
• as either Assigned, Available,
• or Out-of-Service

Click Here To Question 20
44
Final Exam 20

• Tactical Resources are always
• classified as one of the following
• during an incident
• ____________
• Available
• Out-of-Service
• A. Active
• B. Checked-In
• C. Assigned
• D. Allocated.

45
Final Exam

• Check-in process and information
• helps to ensure personnel
• accountability, track resources, prepare
• personnel for assignments, locate personnel
• in case of an emergency, establish
• personnel time records and payroll
• documentation, plan for releasing
• personnel, and organizing demobilization
• process.

Click Here To Question 21
46
Final Exam 21

• Check-in officially logs you in at the incident.
  The check-in
• process and information help to
• Ensure personnel accountability.
• Track resources.
• Prepare personnel for assignments and
  reassignments.
• Organize the demobilization process.
• ______________________________
• A. Determine procedures for reimbursing your
  headquarters.
• B. Identify purchasing authority and procedures.
• C. Determine how food and lodging will be
  provided.
• D. Locate Personnel in case of an emergency

47
Final Exam

• A Part of the Command Staff, the
• Liaison Officer is responsible for
• serving as the primary contact for
• supporting organizations that are
• assisting at an incident, but are not
• participating with the Incident
• Command Structure.

Click Here To Question 22
48
Final Exam 22

• Which Command Staff position serves as
• the primary contact for supporting agencies
• and organizations that are assisting at an
• incident, but are not participating within
• the Incident Command Station structure?
• A. Public Information Officer
• B. Liaison Officer
• C. Resource Officer
• D. Safety Officer

49
Final Exam

• After check-in, individuals
• should locate their incident
• supervisor and obtain their
• initial briefing. The briefing
• information helps you plan your
• tasks and communicate with
• others.

Click Here To Question 23
50
Final Exam 23

• After check-in, you should
• A. Locate your incident supervisor and obtain
  your initial briefing
• B. Determine your mode of transportation for
  traveling to and from your assignment location
• C. Locate your fellow co-workers
• D. Report to the incident command post

51
Final Exam

• Incident Command Systems must
• meet the needs of the incidents of any
• size or kind. Also, they must allow
• personnel from a variety of agencies to
• meld rapidly into a common management
• structure. Incident Command Systems
• must also be cost effective and provide
• logistical and administrative support.

Click Here To Question 24
52
Final Exam 24

• Designers of the system recognized early that the
• ICS must
• Meet the needs of incidents of any kind or size.
• Provide logistical and administrative support to
  ensure that operational staff can meet tactical
  objectives.
• Be cost effective by avoiding duplication of
  efforts.
• ___________________________________
• A. Require that a minimum number of personnel be
  
• deployed to perform administrative and logistics
  functions
• B. Use certified emergency responders to serve
  as incident commanders and section chiefs
• C. Allow personnel from a variety of
  organizations and/or agencies to meld rapidly
  into a common management structure
• D. Compensate for incident response failures
  likely to result from a lack of resources

53
Final Exam

• Maintaining adequate span of control
• throughout the Incident Command Center
• is very important. Effective span of control
• on incidents may vary from three to seven,
• and a ratio of one supervisor to five
• reporting elements is recommended. If the
• number of reporting elements falls outside
• the ranges, expansion or consolidation may
• be necessary.

Click Here To Question 25
54
Final Exam 25 (last ?)

• Effective span of control on incidents may vary
• from three to seven, but which ratio of
  supervisor
• to reporting elements is recommended?
• A. One Supervisor to Four Reporting Elements
• B. One Supervisor to Five Reporting Elements
• C. One Supervisor to Six Reporting Elements
• D. One Supervisor to Seven Reporting Elements

55
You have successfully completed the ICS exam!!!
?
CONGRATULATIONS!!
Certificate of Completion - Click Here
56
INCORRECT
One of the Incident Command Systems operating
guidelines is that the individual in charge of
the organization is responsible until the
authority is delegated to someone else.
Click Here to Try Again
57
INCORRECT
Operations, Planning, Logistics,
and Finance/Administration makes up what is known
as the General Staff of the Incident Command
System.
Click Here to Try Again
58
INCORRECT
An Incident Command Post is the location at which
the Incident Commander oversees all
incident operations. Every incident or event, no
matter the size, must have some form of an
Incident Command Post.
Click Here to Try Again
59
INCORRECT
The Incident Commander is the only position
that is always staffed regardless of the
nature of the incident.
Click Here to Try Again
60
INCORRECT
There are various incidents that an Incident
Command System must be set up. Incidents
range from fires, to disease outbreaks, to search
and rescue missions, and to public celebrations
such as parades.
Click Here to Try Again
61
INCORRECT
The personnel that make up the Command Staff in
the Incident Command System are the
Public Information Officer, Safety Officer, and
the Liaison Officer. Each has their specific
tasks in helping the Incident Command Station
run smoothly.
Click Here to Try Again
62
INCORRECT
An Incident Action Plan reflects the overall
strategy for managing an incident with a
prescribed timeframe called an Operational
Period. The Incident Action Plan must tell what
we do and how to do it, who is responsible, how
we communicate, and also what the procedure is if
incident personnel are injured.
Click Here to Try Again
63
INCORRECT
Healthcare organizations will be able to more
effectively communicate with outside agencies and
organizations when they use common terminology.
Click Here to Try Again
64
INCORRECT
The ICS structure is unique but easy
to understand. There is no correlation between
the ICS structure the administrative structure
of any single agency or organization. This is
deliberate, because confusion over different
position titles organization structures has
been a significant stumbling block to
effective incident management in the past.
Click Here to Try Again
65
INCORRECT
The Operations Chief in the Incident Command
System is responsible for conducting
tactical, such as patient care or
clean-up, operations to carry out the plan.
Also, the Command Chief directs all tactical
resources
Click Here to Try Again
66
INCORRECT
The Public Information Officer is the main link
to information for internal and external
stakeholders which include the media or
other organizations seeking information directly
from the incident or event.
Click Here to Try Again
67
INCORRECT
Different organizations use different names for
titles. Incident Command System position titles
provide a common standard for all users.
Click Here to Try Again
68
INCORRECT
The Planning Section Chief is responsible for
preparing and documenting the Incident Action
Plan. Other responsibilities include collecting
and evaluating information, maintaining resource
status, and maintaining documentation
for incident reports.
Click Here to Try Again
69
INCORRECT
Span of control is the amount of individuals or
resources that the supervisor can manage
effectively during emergency response
incidents or special events.
Click Here to Try Again
70
INCORRECT
The Logistics Section Chief is responsible for
providing medical services, transportation,
and communication resources. Also, setting
up food services, and maintaining
incident facilities are other duties the
Logistics Section Chief is responsible for in
the Incident Command System.
Click Here to Try Again
71
INCORRECT
The Safety Officer of the Command Staff must
monitor safety conditions and develop a plan for
the safety of all personnel in the
Incident Command System.
Click Here to Try Again
72
INCORRECT
An Incident Action Plan can be an oral or written
plan that reflects the overall strategy for
managing an incident within a prescribed
timeframe called an Operational Period.
Click Here to Try Again
73
INCORRECT
Staging Areas are temporary locations at an
incident where personnel and equipment are kept
while waiting for tactical assignments. A Labor
Pool is a specific type of staging area
for medical and non-medical personnel within the
Incident Command System.
Click Here to Try Again
74
INCORRECT
Finance and Administration is a function of the
Incident Command Station which monitors
costs related to the incident. Also,
this function provides accounting, procurement,
time recording, and cost analyses.
Click Here to Try Again
75
INCORRECT
Tactical resources, such as personnel and major
items of equipment that are available to the
operation, are classified as either Assigned,
Available, or Out-of-Service
Click Here to Try Again
76
INCORRECT
Check-in process and information helps to ensure
personnel accountability, track resources,
prepare personnel for assignments, locate
personnel in case of an emergency,
establish personnel time records and
payroll documentation, plan for
releasing personnel, and organizing
demobilization process.
Click Here to Try Again
77
INCORRECT
A Part of the Command Staff, the Liaison Officer
is responsible for serving as the primary contact
for supporting organizations that are assisting
at an incident, but are not participating with
the Incident Command Structure.
Click Here to Try Again
78
INCORRECT
After check-in, individuals should locate their
incident supervisor and obtain their initial
briefing. The briefing information helps you
plan your tasks and communicate with others.
Click Here to Try Again
79
INCORRECT
Incident Command Systems must meet the needs of
the incidents of any size or kind. Also, they
must allow personnel from a variety of agencies
to meld rapidly into a common management structure
. Incident Command Systems must also be cost
effective and provide logistical and
administrative support.
Click Here to Try Again
80
INCORRECT
Maintaining adequate span of control throughout
the Incident Command Center is very important.
Effective span of control on incidents may vary
from three to seven, and a ratio of one
supervisor to five reporting elements is
recommended. If the number of reporting elements
falls outside the ranges, expansion or
consolidation may be necessary.
Click Here to Try Again