EConsultings Paperless Office EManagement Solution

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E-Consultings Paperless OfficeE-Management
Solution

• Doing MORE with lessJuly, 2001

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E-Consultings Paperless Office
It is an E-Management Solution which adds the
following Value Added

• It backs-up critical-mission Dataon-line (up to
  several decades)

• It retrieves instantaneously andprecisely
  relevant Information

• It coordinates internalcollaboration (promotes
  team-work)

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Value Added of Paperless OfficeE-Management
Solution

• Access to Historic Information

It allows on-line access to detailed, cumulative
data(i.e., Invoices, Credit Notes, Checks,
Billing Statements, Applications History,
Personnel Expenses Reports, etc.)
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Value Added of Paperless OfficeE-Management
Solution

• Retrieval of Relevant Information on-the-fly

It allows instantaneous, complex query searches
over all backed-up data, avoiding an overload in
the main Servers.
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Value Added of Paperless OfficeE-Management
Solution

• Coordination of Internal Collaboration

Innovative Solution characterized by (1)
simplifying the internal coordination process,
(2) avoiding data duplication, and (3) storing
ALL historic information related to the incident.
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E-Consultings Paperless OfficeE-Management
Solution

• Solves effectively the problems of
• Access to Critical-Mission Data Back-ups,
• Retrieval of Relevant Information on-the-fly, and
• Coordination of Internal Collaboration.
• It Integrates to the Organizations Systems, and
• It is an Independent HW/SW module that can be
  re-installed in hours.
• It is built with NextPages robust and mature
  technology (Folio Views, Folio Builder and
  LivePublish.)

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E-Consultings Paperless OfficeE-Management
Solution

• Based in Folio Views
• It allows to record historic data in an
  Infobase (i.e., transaction, document, form,
  call, meeting summary, state of an application,
  etc.)
• It provides the best search engine in the market
  it allows proximity and synonymous searches.
• It allows to coordinate the internal
  collaboration using electronic highlighter
  Alerts and Post-it notes applied over the
  read-only Historic data Infobase.

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Application Case Invoices Credit Notes

• The Collections clerk takes 10 minutes at least
  in processing an Invoice / Credit Note
• Going to the Sales Accounting Books Archive (2-3
  min),
• Searching the required Invoice or Credit Note
  (1-2 min),
• Checking out the document from the Archive (0-1
  min),
• Making a copy of the document (1-5 min),
• Checking in the document to the Archive (1-2
  min),
• Going back to his/her workstation (2-3 min), and
• Archiving the document copy plus hand-written
  annotations in a personal Folder (3-5 min).
• This can take up to 20 minutes per document !

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E-Consultings Paperless OfficeOn-line
Invoices / Credit Notes

• Collections clerk takes less than 1 minute! in
  completing his/her job
• 5 seconds to retrieve the required Invoice or
  Credit Note, and
• 30 seconds for annotating and coordinating
  team-work.
• Notice that Personal Folders are no longer needed
  
• Everything is on-line (document process
  history),
• It drives cost-savings in copying and printing,
  and
• It protects the Organization from personnel
  absenteeism.
• Lets see other application cases ...

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Other Application Cases of E-ConsulitngsPaperle
ss Office E-Management Solution

• Customer / Supplier Relation Management System,
• Applications Tracking Management System,
• Patients Clinic History Management System,
• Call Center Management System,
• Help Desk Management System,
• Telemarketing Management System,
• Research Management System,
• Trial Tracking Management System,
• Virtual Library Management System,
• Etc.

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E-Consultings Paperless OfficeE-Management
Solution

• Architecture
• Client/Server in Base Module for LANs / WANs
• Peer-To-Peer in Optional Module for Intranet /
  Internet
• HW SW requirements
• PC 386, 50 MHz, 8 MB RAM, Win 3.X or higher, or
  compatible
• Networkd Supported
• Novell, Microsoft, IBM, TCP/IP with NFS.

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SummaryE-Consultings Paperless Office

• User Experience I do MORE with less !
• Instant Access to on-line Historic data,
• Easy Coordination of Internal collaboration with
  electronic Alerts and Notes applied over
  read-only Infobase, and
• User-friendly interface, easy to adapt according
  to users needs.
• Administrators Experience I release resources
  !
• Can reassign personnel who used to handle
  back-ups,
• Easily add / modify Document Formats,
• Easily add / modify Alerts, and
• Enjoy a Solution that demands very little
  maintenance.

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Alerts Application

• Alerts are applied in only four steps
• 1. Select text to highlight,
• 2. Apply the proper highlighter Alert ...,

3. Add a Note in the paragraph where the
Alert was applied, and
4. Save changes in the Infobase.
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Alerts Query

• Alerts are reviewed in only two steps
• 1. Select the Alert Query Template command from
  the Search menu, and

2. Select the proper highlighter Alert ... to
query for.
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Administering Alerts and Formats

• System Administrator creates / modifies them

• Examples of possible Alerts
• Alert Customer Service,
• Alert Customer Service John
• Alert General Manager,
• Alert Finance Manager,
• Etc.

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Usage of Optional Module LivePublish

• It allows to access the Historic Infobase from
  the Intranet, using the same Folio Views
  searching capabilities

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E-Consultings Paperless OfficeIntegration
Model
USER
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Total Cost of Ownership of thePaperless Office
E-Management Solution

• Required Investment US 4,950
• Required SW US 3,200 (server and 5 users),
• System Integration US 950 each (i.e., Accounts
  Payable, Sales, Costs Control, etc.), and
• Training US 800 (ie., courses of 4 and 12
  hours).
• Annual SW maintenance US 640 p/year
• Involved Time-frames 10 working days
• 5 working days per module to be integrated, and
• 5 working days for training.

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Benefits of E-ConsultingsPaperless Office
E-Management Solution

• Improves Customer Service
• Customers deal with personnel that has all their
  information available, anytime, and from
  anywhere.
• Increases the Operative Efficiency
• It improves drastically Customer Service by
  reducing considerably administrative cycle times,
  and
• Releases resources allocated for archiving tasks
  that add little or no value to the business.
• Reduces de Operating Risk due to a Contingency.
• Increases Stakeholders Value
• It boosts Auditing processes providing instant
  access to all organizations data,
• Induces in personnel the proper resources
  management, and promotes accomplishing with
  policies and procedures.

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E-Consultings Paperless Office E-Management
Solution

• END(more information in www.e-market.cl)