Welcome to The National Certificate in Contact Centre Operations

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Welcome to The National Certificate in Contact
Centre Operations
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Your Open Polytechnic tutor

• Welcomes you to the National Certificate in Call
  Centre
• Operations.
• Ana is available to support you in your learning
• and looks forward to working with you and your
  Team
• Leaders.

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Your on campus contact

• Ana Veljkovic
• Freephone 0508 650 200
• Extn5773
• Direct line 04 913 5773
• E-mail
• ana.veljkovic_at_openpolytechnic.ac.nz

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Support Available

• If there is something you don't understand or you
  want
• more feedback, you can contact me free on 0508
  650 200.
• Please ask for extra help if you need it. I am
  here to help you. If
• you find I am not available when you call, you
  can leave a clear
• voice mail message and I will get back to you
  within two working
• days. You can also contact me by letter, email
  or fax.
• Best of luck with your study!
• Warm regards
• Ana

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