Unit Introduction and Overview

1
Unit Introduction and Overview

• Unit objectives
• The purpose of a CAP
• How a CAP benefits and supports a COOP program
• The requirements for corrective action
• The corrective action process
• Important planning considerations for a CAP

2
The Purpose of Developing a CAP
3
The Purpose of Developing a CAP

• A CAP will ensure that
• Valid corrective actions are addressed.
• Expertise is available.
• Corrective action activities are managed and
  monitored.
• Valid corrective actions are implemented.
• The COOP program continues to evolve.

4
The Benefits of Developing a CAP
5
The Benefits of Developing a CAP

• A CAP
• Promotes continuous COOP program improvement.
• Stimulates planning to avoid failure during an
  actual event.
• Delineates clear lines of communication.
• Encourages open dialog.

6
Requirements for Corrective Action
7
Requirements for Corrective Action
8
Steps in the CAP Process

• Identify the requirements for corrective action.
• Determine priority of requirements.
• Assign responsibility for resolution.
• Develop proposed corrective actions.
• Validate proposed corrective actions.
• Implement validated corrective actions into the
  COOP process.

9
Planning Considerations for CAP

• Getting started
• Develop something that works.
• Identify the functional areas of the program.
• Identify experts in those functional areas. Make
  them part of your team.
• Solicit support from senior leaders.
• Prioritize/Identify/Acquire resources.
• Establish acceptance criteria.

10
Planning Considerations for a CAP

• Implementation
• Explain CAP to those whose help you need.
• Develop/distribute a concept document.
• Explain responsibilities.

11
Planning Considerations for a CAP

• Managing a CAP
• Check on progress and revise the plan as
  necessary.
• Monitor successes.
• Conduct periodic assessments.
• Keep records.

12
Activity Corrective Action Planning

• Work in your table group to complete this
  exercise.
• Read the scenario and answer the questions that
  follow.
• You will have 10 minutes to complete this
  activity.

13
Summary and Transition

• This unit covered
• Corrective action planning
• Next unit
• Operating In a COOP Environment (Unit 13)

14
Summary and Transition

• Questions?