Roger Becks

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CSI Getting a Clue When it Comes to Facility
Management

• By
• Roger Becks Ryan Winget
• Department of Housing and Residence Education
• University of florida

2
Contents

• Why facility knowledge is important for Residence
  Life professionals
• Business practices at UF
• How you can become an expert

3
Time for a quiz

• Can you identify and name the following

4
Fire Pump Room

• This piece of equipment controls the flow of
  water to the sprinkler system inside the
  building.
• If this piece of equipment failsyou guessed it ?

5
Dry fire pipe system

• This piece of equipment delivers water to each
  floor from the outside of the building. The Fire
  Department connects its hoses at the Dry Pipe
  Stand.
• This pipe runs to every floor in the building.

6
Booster pump

• This piece of equipment propels domestic water to
  the top of a high rise building, allowing
  pressure to be consistent to the top floor of any
  high rise.
• If this piece of equipment goes down, there will
  be no water for showers, toilets, etc., above the
  5th floor!

7
Backflow preventer

• This piece of Equipment prevents domestic water
  from flowing back into the citys water system.
• If this piece of equipment fails the citys water
  system can be contaminated.

8
Rooftop AC handler

• This piece of equipment controls the flow of air
  conditioning throughout the building.
• If this piece of equipment failshotness!

9
VCT Tile

• This piece of equipment is a relatively
  inexpensive manufactured tile that we use when we
  replace our flooring in the residence halls.
  Extremely easy to clean and it is very durable.
• Why is important to know different types of
  flooring?

10
Flush Valve

• This piece of equipment controls the ability to
  flush a toilet.
• There are many different kinds including those
  with an automatic sensor to control flushing.
• If this piece of equipment failsbonus points for
  anybody who can tell us how to shut this off!

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Chilled Water Pump

• This piece of equipment controls the flow of cold
  water from our physical plant division to our
  buildings providing ac to the building. It
  acts very similar to the booster pump previously
  seen.
• If this piece of equipment failsyes, hotness
  again, and in the SEAHO Region, that often means
  serious condensation and mildew issues!

12
Asbestos Hazard

• This sign provides mass panic on move in day!
• But it is lawfully mandated sign when asbestos is
  present.
• Who can tell us what asbestos is, what it is used
  for and where you can find it?

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Facility knowledge is important

• It is vital that you understand how the
  mechanical and non-mechanical parts of your
  building(s) work
• Parents/Students come to you
• Impact on and communicating with students
• The Hierarchy

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Motivational Theory

• Maslow's Hierarchy of Needs
• Human Needs
• Two Major groups
• Basic Needs
• Meta Needs

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Facilities at UF

• Area Project meetings
• Meet once a month in both the areas and as a
  side of campus
• Meetings designed to facilitate communication
  about all area issues
• All area supervisors (Residence Life,
  Maintenance, Custodial) are in attendance for
  the area meetings
• Maintenance superintendants and building
  construction inspectors also attend
• Walk-throughs
• Done on a monthly/bi-monthly basis
• Individual supervisors pick a time and location
• At times more walk-throughs happen because
  situations in the areas dictate it

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Facilities at UF

• Communication plan building relationships
• The Department gives us specific communication
  expectations both to those in our area and those
  that have investment in our facilities
• Each area Residence Life professional is expected
  to build relationships with their maintenance and
  custodial supervisors
• Area Maintenance and Custodial Supervisor know to
  seek out the Res Life Professional when a major
  piece of equipment fails or an issue arises that
  will impact our residents.
• In Students Eyes
• Get the students involved
• Done every August right after opening
• Items needing attention either get fixed right
  away or are put into next years budget request

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In Students Eyes
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In Students Eyes
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Facilities at UF

• Budget preparation
• Everyone has a list that is kept on an annual
  basis
• Special projects budget process
• Special projects budget
• Anything under 100K is considered a special
  project
• Most range in cost from 5K to 50K
• Residence Life, Maintenance, Custodial staff
  all make their wish lists
• Each side of campus is given an allotment of
  money
• For 4 months the staff working on the special
  project budgets prioritize everything until each
  area meets their fiscal goal

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How to Become Involved on Your Campus

• Brainstorming Ideas

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How to Become Involved on Your Campus

• Talk to your supervisor
• Dont wait for someone to askjump right in!
• Sometimes your supervisor is not always the
  person to make this kind of request happen (but
  always let them know youre asking! ?)
• Learn the structure of your department and its
  connection to facilities care
• Does your department take care of its own
  facilities or does someone else on campus?
• Who makes decisions about facility work?
• Is there a master plan?
• Does your department/university practice
  preventative maintenance?

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How to Become Involved on Your Campus

• Make a list of facilities issues that are
  relevant to your job
• What issues do I have the most?
• Where are the pieces of equipment in the
  aforementioned slides located in my building(s)?
• Do I work with the maintenance/custodial staff to
  help them solve issues that are caused by
  residents?
• Is there a way to prevent the problem issues from
  a residence life side?

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How to Become Involved on Your Campus

• Never be afraid to get your hands dirty
• Have lunch with your maintenance and custodial
  supervisorsthey have more knowledge and years of
  experience than you dojust because housing
  doesnt oversee your facilities does not mean you
  cannot have a conversation with those employees
  as they come and go from your buildings
• Observe everything

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Conclusion

• Facility knowledge is a key ingredient to your
  success as a Res Life professional because
• General understanding of how your facility
  operates
• Better communication with students and parents
• Understanding your facility helps you connect
  students needs with their success in the
  academic environment
• If your desire is to become a Director of Housing
  somewhere, some day, you must master facilities
  knowledge!
• Business practices at UF
• While our model is not correct for every
  department, overall involvement by all
  stakeholders is the key to success.
• How you can become an expert
• Jump right in!
• Show that you care and are interested in
  learning!

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• Questions/Discussion

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Contact Information

• Roger Becks
• Assistant Director of Housing for Residence Life,
  East Campus
• rogerb_at_housing.ufl.edu
• 352.392.2171 ext. 10560
• Ryan Winget
• Residence Life Coordinator, Murphree Area
• ryanw_at_housing.ufl.edu
• 352.392.2171 ext. 10852