The CareNet Display: Lessons Learned from an In Home Evaluation of an Ambient Display

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The CareNet Display Lessons Learned from an In
Home Evaluation of an Ambient Display
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CareNet

• Provide an elder with the care she needs to
  remain at home
• Care network
• family, friends, neighbors
• professional caregivers, doctors, nurses,
  pharmacists, and house cleaners
• Important, but secondary focus

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CareNet (cont.)

• Drastic life changer
• made major changes to her own life to care for
  the elder
• Significant contributor
• provides regular care for the elder
• Peripherally involved member
• Meaningful, but sporadic social and home
  maintenance types

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CareNet Display

• target users
• local members of an elders care network
• provide day-to-day care
• Ambient
• meals, medications, outings, activities, mood,
  falls, and calendar
• Intetactive
• Dig deeper

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CareNet Display (cont.)

• data collected by sensors and people
• the elder
• network members
• 20 types of information that care network members
  wanted to know
• Ranked, reliably
• control over the elders information
• which user can see which types of information
• not share an events update

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In Situ Deployments

• 4 elders, 9 members, 3 weeks
• Evaluatoes spoke to the elders, caregives 36
  times pre day by phone
• effort required on the part of the evaluators,
  elders, and especially overburdened caregivers

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Analysis

• well received both by the care network members
  and the elders
• aesthetically pleasing, a little large, place the
  display in often used, common areas
• Interact with CareNet Display
• Drastic life changer gt casual glancing
• Significant and peripherally gt high frequency

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Analysis (cont.)

• reduction stress in caring for the elder
• treat the elder with more respect
• Raise awareness about the elders daily life
• detailed information and the ability to review
  information from previous days
• gt improve the quality of care for some elders.

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Considerations for the Design of Ambient Displays

• When an Ambient Display Stops Being Ambient
• Glows in the dark
• Providing Sufficient Information without
  Complicating the Display
• Providing the Human Touch from Sensor Data
• afraid that sensors provide impersonal data
• Privacy Considerations
• Increase trust
• signify