The CareNet Display: Lessons Learned from an In Home Evaluation of an Ambient Display

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The CareNet Display Lessons Learned from an In
Home Evaluation of an Ambient Display

• Sunny Consolvo, Peter Roessler, Brett E. Shelton

Intel Research Seattle ? November 04
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Meet Rita

• Rita is one of the elders we worked with
• 83 years old
• Lives alone
• Conditions Mild dementia Type 2 Diabetes
  (takes insulin)
• She is struggling to maintain her independence,
  but needs help

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Ritas Care Network
Significant contributor son Zack
Hannahs boyfriend
Drastic life changer daughter Hannah
Son
Daughter-in-law
Significant contributor son Simon
Neighbor
Part-time professional caregiver
Daughter-in-law
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The focus of this work

• Improve the quality of life for ALL care network
  members, including the elder
• Help members coordinate care activities
• Ensure elder gets care she needs
• Give time back to overburdened members

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The CareNet Display

• Interactive digital picture frame
• always-on Internet access from wireless GPRS card
• Augments photo with updates
• meds, meals, outings, activities, mood, falls,
  shared calendar
• Goal help local care network members provide
  daily care

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Participants Methodology

• 13 participants from 4 care networks
• In home Wizard of Oz deployments
• i.e., phone calls instead of sensors
• Interviews surveys
• No special instructions on
• how or when to use it, or where to place it

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Some Results

• Drastic Life Changers
• time back, less stress, meaningful
  conversations
• Significant Contributors
• increased awareness of what others contribute
• Peripherally Involved Members
• gave them something to talk about
• Elders
• changed minds about how open they would be

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Challenges Sensor data with a human touch

• Participants are afraid sensor data will be too
  impersonal
• How can we provide this human touch without
  adding to the responsibilities of already
  overburdened network members?

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Early in situ evaluations

• Early evaluations help us learn where to
  concentrate our technology development
• In situ evaluations provide us with valuable
  insight into how new tools are used and what
  effects they have on the intended users

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For more information

• Project website
• http//seattleweb.intel-research.net/projects/cscc
  /
• Publications
• S. Consolvo, P. Roessler, B.E. Shelton, "The
  CareNet Display Lessons Learned from an In Home
  Evaluation of an Ambient Display," Proceedings of
  the 6th Int'l Conference on Ubiquitous Computing
  UbiComp '04 (Sep 2004), pp.1-17.
• S. Consolvo, P. Roessler, B.E. Shelton, A.
  LaMarca, B. Schilit, S. Bly, "Technology for
  Care Networks of Elders," IEEE Pervasive
  Computing Mobile and Ubiquitous Systems
  Successful Aging, Vol. 3, No. 2, (Apr-Jun 2004),
  pp.22-29.
• Questions?