PICTURE Project

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P I C T U R E An Instrument to Provide
Successful ICT Investment Strategies for
European Public Administrations
FP6 eGovernment Projects Fair June 20th 2006
Brussels
Ivano Gauna CSI-Piemonte Marian
Niedzwiedzinski Lodz University
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PICTURE - An Instrument to Provide Successful ICT
Investment Strategies for European Public
Administrations

• PROJECT VISION
• To enable high quality service delivery for
  European citizens and businesses by strengthening
  the ICT diffusion in European Public
  Administrations
• THE PROBLEM ADDRESSED
• A large potential for modernizing European
  Public Administrations (PAs) lies in process
  reorganisation with Information and Communication
  Technology (ICT).
• Municipal administrations find it difficult to
  exploit this innovation potential because
  decision makers hesitate to invest in process
  reorganisation projects and ICT infrastructure
• The potential impact of ICT is usually unclear
• Large investments cannot be justified to the
  political leadership and the public
• The result is that PAs focus on the optimisation
  of single processes without a coherent and long
  term ICT strategy
• Without such a strategy most of the innovation
  and reorganisation potential remains unexploited

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PICTURE - An Instrument to Provide Successful ICT
Investment Strategies for European Public
Administrations

• PICTURES GOAL
• PICTUREs goal is to develop, validate and
  disseminate a web based instrument to enable an
  efficient measurement of ICT impact, based on a
  consistent view of the overall process landscape
  of European Public Administrations

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PICTURE - An Instrument to Provide Successful ICT
Investment Strategies for European Public
Administrations

• PICTURE CONSISTS OF TWO CORE MODULES
• Process Landscaping Module it will be used by
  process owners and executors to capture the
  administrative processes of a Public
  Administration.
• ICT Impact Measurement Module it will identify
  and measure the ICT impact on administrative
  processes of a Public Administration in a
  qualitative, quantitative and monetary dimension
• STRATEGY DEVELOPMENT WITH PICTURE FOLLOWS THREE
  STEPS
• 1. Model Use of the Process Landscaping Module
  to capture business processes
• 2. Measure Use of the Impact Measurement Module
  to calculate ICT impact on business processes
• 3. Analyse Analysis of the results and
  development of a sound ICT strategy

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PICTURE - An Instrument to Provide Successful ICT
Investment Strategies for European Public
Administrations
PICTURE WORK PACKAGES

• WP 1 Process Building Blocks
• WP4 Process Landscaping Methodology

• WP 3 ICT Impact Measurement Methodology
• WP 5 Design Implementation of PICTURE
• WP 6 Demonstration Evaluation of PICTURE
• WP 7 Dissemination Exploitation of PICTURE

• WP 2 ICT Functionality Groups

PICTURE PROJECT CONSORTIUM PARTNERS

• SAP AG Germany
• CSI-Piemonte Italy
• ERCIS Germany
• FileNet Great Britain
• IWI HSG - University of St. Gallen Switzerland
• Planet S.A. Greece

• ZIE - University of Lodz Poland
• City of Amaroussion Greece
• City of Lodz Poland
• City of Muenster Germany
• City of Turin Italy
• City of Winterthur Switzerland

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PICTURE - An Instrument to Provide Successful ICT
Investment Strategies for European Public
Administrations

• PICTURE PROJECT CONTRIBUTION
• TO THE AREAS OF THE E-GOVERNMENT ACTION PLAN
• PICTURE contributes to the second area of the
  eGovernment action plan Making efficiency and
  effectiveness a reality
• By providing an instrument to measure and compare
  impact and benefit of ICT infrastructure and
  functionalities, PICTURE will contribute to
• cost saving and optimisation of public
  investments in ICT
• increase quality and effectiveness of
  eGovernment services and final user satisfaction
• improvement of transparency and accountability
  in public administration processes