NASA Client Meeting

1
NASA Client Meeting
January 31, 2007

• Karen Au
• Jack Beaton
• Jennifer Boriss
• Patrick Malatac
• Roderick McMullen

2
Meeting Agenda

• Project Mission Statement
• Our goals for the semester
• Identification of Related Work/Fields
• Literature Research Areas
• Next Steps
• Specific Roles Tasks
• Action Items

3
Project Mission Statement

• Our goal is to create a well-designed
  handheld interface for problem reporting and
  management that will prove successful within
  NASA's institutional environment and improve the
  safety and efficiency of NASA missions by
  facilitating collaboration and ease of use.
• The spring semester will yield quarterly
  deliverables first, a comprehensive literature
  review and scheduled field visits second,
  reporting and analysis of modeled information
  gathered during field visits third, an initial
  design concept fourth, a low-fidelity prototype
  augmented by one design iteration including user
  testing.
• The summer semester will consist of several
  design iterations defined by ORTs and
  supplemented by NASA-specific field visits and
  background research. The final product must be a
  functional prototype built to win the approval of
  end user witnesses by successfully demonstrating
  specifically-defined tasks chosen for their
  frequency and importance.

4
Projected Timeline of Deliverables

• Concrete deliverable every 3-4 weeks
• February 26
• March 26
• April 16
• May 16 - 18

Literature Review Contextual Inquiry and
Observational Research Report Power Point
Presentation with Initial Concept Client
Presentations Concept Model / Lo-Fidelity
Prototype Final Written Report
March 9 18 April 28 May 3 May 4
Spring Break CHI Conference, San Jose,
CA Possible Visit
5
Identification of Related Work/Fields
Industries in the Area

• 8. Broadband Telecommunications (e.g. Comcast)
• 9. Inspection Agencies
• Power, Water, Sewer
• Goods Food, Drug, Firearms
• Devices Products
• 10. Repair Maintenance Specialists
• Automotive
• System Networks
• Computer

• Transportation
• Airlines
• Port Authority
• Rail Transit
• Rental Car
• Shipping (e.g. FedEx, UPS)
• Medical (e.g. UPMC, Respironics)
• Manufacturing
• Aeronautics (e.g. Lockheed Martin)
• Software (e.g. Ansoft)
• Electronics (e.g. Ericsson, Sony, Cingular)

On-Campus

• Robotics Department (Red Team, Snakes)
• Computing Services (AFS, Cluster Services)
• Solar Decathlon
• JPL

6
Literature Research Areas

• Data Management
• Problem Reporting Management
• Embedded technologies (Sensors, RFIDs)
• Handheld Devices

7
Next Steps

• Investigation of related fields
• Contact
• Interview
• Observe
• Literature research
• Annotations, cited

8
Specific Roles Tasks

• Karen User Test Lead
• Lit Research Problem Reporting Management
• Field research contacts
• Skills Matrix, Slides
• Contact Medical, Innovation Centers

• Jack Client Liason
• Lit Research Problem Reporting Management
• Client communications
• Contact Software, Communications Companies

• Boriss Design Lead
• Lit Research Handheld Devices
• Website Development
• Contact Manufacturing Companies

9
Specific Roles Tasks
In Progress Team Skill Matrix
http//spreadsheets.google.com/ccc?keyo1145093778
0359582922.1413562763973455138

• Rod Research Lead
• Lit Research Problem Reporting Management
• Meeting Management
• Contact Inspection Agencies On-Campus
  Departments

• Pat Tech Lead
• Lit Research Embedded technologies (Sensors,
  RFIDs)
• Wiki / Server
• Contact Transportation, Shipping Agencies

10
Action Items

• Current Paper System
• Bugzilla Access
• Problem Reporting Statistics (software vs.
  hardware)
• IRB
• Suggestions?