PRESENTS:

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PRESENTS

• Safety Metrics- What Drives Results
• April 30th, 2008
• Timothy T. Reis, Global Director EHS
• The Manitowoc Company
• Timothy P. Bohr
• Parker Services- Sentry Insurance

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Metrics The Starting Point

• Developing Providing value adding metrics to
  management and the workforce is the starting
  point for building or re-building a safety
  program.
• Where am I?
• Where am I going?
• Your tool for support.

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AGENDA

• Metrics- What Drives Results
• Metric Considerations
• Numerical Metrics
• Other Metrics

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Metric Considerations

• Do my metrics provide people the information they
  want, need or understand?

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Metric Considerations

• Who is the audience?
• Does the audience understand the metric?

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Metric Considerations

• What action do I want to result from my metrics?

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Metric Considerations

• The format you used to present the metric needs
  to convey the message within 15 seconds. People
  are busy.

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2007 Workers Compensation Costs through December
31, 2007
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3 Questions to Evaluate Effectiveness

• Does this metric
• Provide reference points for comparison?
• Provide message you want to convey in 15 seconds?
• Does it provide actionable information?

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Numerical Metrics
The Basics
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Breakdown of Formula
Base for 100 equivalent full-time
workers working 40 hours per week 50 weeks per
year

• Number of
• Incidents
• Lost Time
• DART
• OSHA
• First Aid

Hours worked by all covered employees
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What Do You Think of This Scorecard?

• Factory XYZ Safety Scorecard
• June 2007
• OSHA Rate 4.59
• Lost Time Rate 1.89

• Does the Reader Know..
• Timeframe?
• Month?
• YTD?
• EOY?
• Trend?
• Improving
• Getting Worse

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Are These Results Good or Bad?How Would You
Improve The Graph?
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Providing Reference Points Improves Understanding
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But..

• Who is the audience for this graph?
• Do they understand what the metric means?

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ButNot Everyone Understands Rates
This makes more sense to people..something they
can relate to.
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What Can Management Do With This?What Do You
Want Them to Do?
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3 Questions to Evaluate Effectiveness

• Does this metric
• Provide reference points for comparison?
• Provide message you want to convey in 15 seconds?
• Does it provide actionable information?

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A Little Experiment

• On the next slide we will explain the safety
  metric scorecard.
• Get your pencils out. On the following slide, we
  will show you the results.
• As CEO, you have 15 seconds to look at the data
  and tell us what you would do with the results.

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How Effective Was the Scorecard?

• Does this scorecard
• Provide reference points for comparison?
• Provide message you want to convey in 15 seconds?
• Does it provide actionable information?
• Who receives

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You have a lot of customers. Who was this
scorecard good for?

• CEO
• Group President
• Regional Vice President
• Site General Managers
• Superintendents
• Supervisors
• Employees

How would you change this for GMs,
Superintendents, Supervisors and Employees?
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Know . Whos Your Daddy?

• CEO
• Group President
• Regional Vice President
• Site General Managers
• Superintendents
• Supervisors
• Employees

• They all need a little sugar.

It may take a couple revisions to figure out what
works in your organization.
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Accountability
Other Metrics
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Detailed Departmental Scorecard
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Detailed Departmental Scorecard- continued
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Area Scorecard for Activities
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Safety Housekeeping Inspection Tied to a Score
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Safety Management System (SMS) Elements
HAZARD PREVENTION CONTROL
MANAGEMENT COMMITMENT
EMPLOYEE INVOLVEMENT
WORKSITE ANALYSIS
TRAINING
16.0 PPE 17.0 Emergency Preparedness Fire
Prevention 18.0 Medical Services 19.0 Maintenance
1.0 Site HS Plan Leadership 2.0 HS
Expectations Perf. Appraisal 3.0 HS
Specialist 4.0 Contractor HS 5.0 Program
Evaluation
8.0 Reg. Compliance 9.0 HS Reviews of New
Modified Fac. Equip. 10.0 Hazard Analysis 11.0
Chem. Mgmt. 12.0 Industrial Hygiene 13.0
Ergonomics 14.0 Inspections Interactive
Audits 15.0 Incident Investigation
20.0 Health Safety Training
6.0 Employee Involvement 7.0 Committees
Phase I RED
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SMS Element 1Site HS Plan Leadership
GLOBAL SMS Evaluation Criteria
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Management System Scorecard
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Graph Showing Percentage of LTA Injuries with 5
or Less Days Missed
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Departmental Scorecard for Injuries
Advantageous because it provides raw numbers for
people that dont relate to injury rates.
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European
Lost Time Accident Rate (Y.T.D. end of Oct 07)
-19 6,58
-30 6,45
L.T.A.R
-20 5,76
Factories Average 5,55 (-23)
-29 5,25
- 1 2,98
-13 2,58
Factories 08 Obj 4,44 (-20)
Site 1
Site 2
Site 4
Site 3
Site 5
Site 6
Goal not achieved but better than last year
Goal not achieved and worst than last year
Nb of Lost Time Accident x 200 000/ Nb of worked
hours
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Monitoring Progress Accountability

• The following are recommended for review during
  Facility Staff Meetings to assure expectations
  are being met.
• Injury Metrics
• SMS Scores
• Site Safety Plan
• Assure on schedule.
• Assure resources (people money) are available
  to execute plan.
• Supervisor Scorecard
• Address issues early. Dont wait until the end
  of the year.

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Summary

• To Paint the Full Picture, You Need Several
  Formats to convey information.
• What works in one organization may not be as
  successful in another organization.
• Ask your managers if this is what they want.
• Generally
• A trend chart.
• One or more scorecards to provide actionable
  information.

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Questions