CREATING YOUR FUTURE

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CREATING YOUR FUTURE.
10 Key Actions For Making Your Career Dreams A
Reality! Brenda K. Helps - Miraval
Resorts Lori W. Hutchinson - Hutchinson
Consulting
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Lori W. Hutchinson
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Lori W. Hutchinson

• Bank Teller - Fast Food Counter Restaurant
  Hostess
• Food Server - Sorority Personnel Chair
• Cook/Social Worker Recreation Supervisor
• Personnel Agency Receptionist Recruiter
• Hotel Sales Tour Travel Coordinator
• Hotel General Managers Secretary
• Personnel Asst Stanford Court Hotel (3 years)
• Dir. of HR Campton Place Hotel (4 years)
• Dir. of HR Sonoma Mission Inn Spa (8 years)
• Founder Hutchinson Consulting (16 years)
• ISPA Board Member (2 years)

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Hutchinson Consulting Hospitality Management
Recruiting Since 1993 www.hutchinsonconsulting.com

Bette Kolstad
Lori Hutchinson
Bill Hutchinson
Your Most Important Assets Are People.
Jane Schneider
Jose Luciano
Julie Ambrosini
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Brenda K. Helps
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Brenda K. Helps

• Waitress/Lead Server/Trainer (4 years)
• Hotel Management Trainee/Assistant Front Office
  Manager (3 years)
• Training Manager (2 years)
• Corp. Training Director (3 years)
• HR Task Force/HR Director (4 years)
• Corp. HR Director (2 years)
• VP of HR (7 years)

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Miraval
Miraval, based in Tucson, AZ, is a destination
lifestyle resort concept which originated in
1996. Miraval is centered around a life in
balance philosophy, which works to improve
quality of life on a physical, mental and
spiritual level. Miravals pioneering approach
has helped to define the destination spa industry
and has led to top rankings for seven years
running.
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Career Development Conversation

• Own Your Career Reach YOUR Potential
• 5 Ps of Career Development
• Person
• Perspective
• Place
• Possibilities
• Plan
• 10 Action Steps
• Questions Answers

Adapted from Career Systems Intl
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Handouts on ISPAs Website

• American Psychological Association What Makes
  us Happy at Work (or not)
• Career Planning Assessment
• Hoteliers Assessment
• Powerful Questions to ask at a Job Interview
• Your Resume Tips Sample Resume

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Own Your Career Journey

• Life is too short- Dream! Own!
• Reaching your potential
• Five minutes per day- 1 of your time
• Your birthday- Journaling
• Bucket List Eulogy
• Adaptability Strategy

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Todays Employment Environment

• The New Normal
• Simplification
• Cross-Functionalism
• Better, Not Bigger!

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Person Who Am I?

• Values
• Interests
• Personality
• Skills

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Know Yourself To Grow Yourself

• What do I want to do?
• What do I do really well?
• What holds my attention?
• Whats my most effective work style and am I
  able to express it?
• What are my values around work and do they align
  with what Im doing?
• What gives me the most satisfaction and do I
  experience it regularly?
• Am I happy, engaged and motivated at work right
  now?

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Your Performance Personality

• Reader vs. Listener?
• Learning Style?
• Decision Maker or Advisor?
• Pressured or Predictable?

Adapted from Peter Drucker
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The 12 Skills Most Employers Seek

• Strong Communication Abilities
• Honesty/Integrity
• Excellent Teamwork Skills
• Strong Work Ethic
• Basic Analytical Skills
• Flexibility/Adaptability
• Professional Interpersonal Skills
• Strongly motivated and takes Initiative
• Basic Computer Knowledge
• Detail Oriented
• Strong Organizational Skills
• Good Leadership Abilities

As Identified by the National Association of
Colleges Employers www.naceweb.org
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The Passion Principle
Career effectiveness and success is directly
linked to the level of enjoyment one experiences
at work.
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Person Who Am I?

• Resources Self-Assessments
• DiSC Profile
• Kiersey Temperment Sorter
• Meyers-Briggs Type Indicator
• iMapMyCareer
• Strengthsfinder 2.0
• Caliper Personality Assessment
• Invest In Your Values
• Career Leverage Inventory
• Emotional Intelligence Quotient (EIQ)

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Person Who Am I?

• Resources Websites
• www.careersystemsinternational.com
• www.iMapMyCareer.com
• www.kiersey.com
• www.meyersbriggsreports.com
• www.caliperonline.com
• www.learningfromexperience.com
• www.upmo.com
• www.experienceispa.com
• www.mindtools.com
• www.mydiscprofile.com
• www.businessballs.com
• www.authentichappiness.sas.upenn.edu
• www.myskillsprofile.com

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Person Who Am I?

• Resources Books
• Now Discover Your Strengths
• A Life at Work
• Callings Finding and Following an Authentic Life
• Taking Charge of Your Career Direction
• Go Put Your Strengths To Work
• The One Thing You Need to Know
• Blink The Power of Thinking Without Thinking
• True North Discover Your Authentic Leadership
• Finding your Own North Star
• The Art of Possibility Transforming Professional
  and Personal Life
• What Color is Your Parachute?

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Perspective How Do Others See Me?

• Supervisors
• People You Manage
• Interfaces
• Co-Workers

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The Importance Of Perspective

• Enhance skills
• Change performance habits
• Emphasize strengths
• Improve relationships
• Apply focus to develop in areas of weakness

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A Quick 360

• What do you see as my strongest capabilities?
• What areas do you see as my greatest
  opportunities to improve?
• What are the 3 skills, achievements, attributes
  or areas of knowledge that you feel will be most
  critical in my future success?
• What is my reputation? What do you and others
  say about me when Im not around?

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Personal Branding

• Personal branding is a strategy for managing your
  career by clarifying and communicating what makes
  you different and special.

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Why Your Personal Brand Matters

• Everyone has a brand, a reputation whether you
  know it or not
• 10 Adjectives to describe your brand
• Be an influencer- set yourself apart
• The Spa world is SMALL!

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Personal Branding Examples

• Wyatt Webb
• Big Al The Motivator

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3 Steps to Personal Branding

• Determine your own unique value proposition
• Draft a Personal Brand Statement
• Communicate in compelling ways

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Your Resume/CV

• Format and style
• Summary of company facts
• Highlight results accomplishments
• Details, details, details!

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ISPAS 2009 Industry Update
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How Jobs Are Obtained

• 5- Print/Internet Ads
• 24- Direct Inquiries
• 23- Recruiters/Agencies
• 48- Word-of-Mouth

Source US Department of Labor
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Build Your Brand by Building Your Network

• Speak
• Participate
• Organize
• Publish
• Volunteer

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Perspective How Do Others See Me?

• Resources
• The Brand Called You (article by Tom Peters in
  Fast Company, 1997)
• 360 Reach (personal brand assessment)
• www.reachcc.com

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Place- What Do I Need To Know About The Work
Environment?

• Corporate Culture is the total sum of the values,
  customs, traditions and meanings that make a
  company unique
• Your Personal Culture
• Values, Behavioral Norms Customs
• Working Atmosphere
• Organizational Structure
• Source Wikipedia

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Does My Work Environment Align With My Goals and
Who I Am?

• Realistic
• Creative
• Social
• Enterprising
• Conventional

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Should I Stay or Should I Go Now How
Engaged Am I In My Current Role?

• Do I know whats expected of me at work?
• Do I have the materials and equipment I need to
  do my work right?
• Do I have the opportunity to do what I do best at
  work every day?
• In the last seven days, have I received
  recognition or praise for doing good work?
• Does my supervisor, or someone at work, seem to
  care about me as a person?
• Is there someone at work who encourages my
  development?
• At work, do my opinions seem to count?
• Does the mission/purpose of my company make me
  feel my job is important?
• Are my fellow employees committed to doing
  quality work?
• Do I have a best friend at work?
• In the last six months, has someone at work
  talked to me about my progress?
• In the last year, have I had opportunities at
  work to learn and grow?
• Source Gallup Q12 Employee Engagement Survey

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Possibilities What Are My Options?

• Vertical
• --Seeking promotion and more responsibility on my
  current path
• Lateral
• Moving to new duties and areas of responsibility,
  but on the same level
• Fulfillment
• Enhancing present skills and duties by adding new
  challenges and creative outlets
• Realignment
• Starting over or returning to a position with
  less status
• Exploratory
• Testing the waters by taking on temporary
  assignments or projects
• Relocation
• Looking outside of the organization for a better
  career fit or schooling

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Spa Business Trends

• Casinos
• Medical Tourism
• Hospital
• Residential
• Green
• Cruise Ships, Airports, Trains, Planes
• Outdoor Recreation Spots (upscale camps)

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Plan- How Can I Achieve My Goals?

• Alliances
• Training
• Education Development
• Obstacles, Advantages Risks

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10 Key Action Steps

• Take initiative to know yourself well
• Build strategic alliances foster relationships
• Leverage networking opportunities
• Participate maximize ISPAs resources
• Be a life long learner
• Be distinctively different in your present
  position
• Leave your comfort zone and challenge yourself
• Select a role model to emulate
• Be informed- research industry news trends
• Create binder of accomplishments

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Questions Answers