June 2001

1
M.E.IP.S MIND Enterprise IP Systemsfor 3COM
NBX

• June 2001

2
Agenda

• 3COM / MIND Alliance Focus
• Why MEIPS (MIND Enterprise IP Solution)?
• MIND Support Training program

3
3COM / MIND Alliance Focus

• MIND enhances 3COM Solutions for
• IP LAN telephony by enabling you to
• Receive Value-added IP solutions
• Take advantage of the new IP LAN telephony
  technologies by receiving the best billing
  solutions, services and technologies for any size
  organization
• To provide consistent quality customer service
  and support worldwide
• To establish and sustain a competitive advantage
   through the combined 3COM / MIND solutions

4
Distribution Pricing Strategy

• Our solutions are distributed throughresellers,
  distributors, system integrators, and consultants
• Our pricing strategy is tailored to fit the
  specific needs of any customer, based on the
  modular design of our solutions
• A pay as you grow partnering strategy supports
  the growth and expansion of communication
  networks we license the MEIPS according to the
  number of IP Phones and of sites

5
Target Markets

• Small medium companies
• Enterprises
• Financial institutions banks, insurance
  companies, etc.
• Hotels
• Airlines
• Hospitals
• Governments
• Universities
• Manufactures
• Business centers
• ASPs
• Currently over 15,000 billing and call accounting
  systems installed
• worldwide, Distributed in more than 30 countries.

6
MEIPS Modules

• MEIPS ManagerMINDs flagship enterprise IP
  billing and accounting system
• MEIPS TrafficThe perfect tool for analyzing call
  loads on telephone lines
• MEIPS GuardFraud detection system preventing
  telephone misuse
• MEIPS WebWeb-enabled access to the billing and
  accounting system
• MEIPS MultiSiteCentralized billing and
  accounting for multi-branch enterprises and
  multi-tenant environments

7
MEIPS System Architecture
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MEIPS Manager

• The MEIPS Manager mandatory module is a flexible
  and powerful query generator, allows you to
  instantly generate voice, VoIP, and data
  customized billing reports and graphs.
• These reports are done according to specified
  organization hierarchy levels, specific site, any
  time period, trunk groups, IP originator and IP
  destinations
• You can schedule and automatically produce
  specified reports, which are then printed or
  automatically distributed by e-mail or fax

9
MEIPS Report Generator
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Example of MEIPS Graphic Report Presentation
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MEIPS MultiSite

• Enables centralized management of IP services
  for multi-branch organizations
• Saves administrative costs, as telephone
  management and data processing are centralized

IP TDM
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Why MEIPS?

• Comprehensive, easy-to-use billing and accounting
  system
• Plan, audit, control and reconcile communication
  budgets
• Converged reporting for Voice, VoIP and Data
• Provides unified view of the network costs
  traffic
• Simplifies operation through a single point of
  data entry

• Improves Quality of Service (QoS) when provided
  by the IP-PBX
• Delivers Web-based features for end-user
  self-management
• Multi-vendor compatibility
• Prevents fraud telephone misuse
• Supports different business models

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Why MEIPS?

• Collects data from both legacy PBX as well as IP
  PBX and different communication devices
• Supports Virtual Private Networks (VPNs)
• Supports up to 7 hierarchy levels within the
  organization
• Export in every format for usage in external
  systems

• Multi-currency system, supports every currency,
  reports up to 2 currencies simultaneously
• Multi-lingual product - available in English,
  French, German, Spanish, Dutch, Portuguese,
  Romanian, Italian, Russian and Japanese
• What If report allows users to compare the real
  cost of selected calls with the cost of the same
  calls had they been made using an alternate
  carrier. Calculates and compares multiple carrier
  costs

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Why MEIPS?

• Imports extension database
• Automatic report distribution via e-mail, file or
  printer
• Customized graphic reports
• Supports local rating schemes
• Fully scalable - serves as an affordable solution
  for any size company
• Fast implementation and flexible installation

15
Advantages for the European Market

• In Europe since 1995 Over 10,000 installations
  to date
• Multi-lingual product
• Multi-currency product - supports dual-currency
  reports
• Supports various privacy laws
• Local rating schemes
• European offices in the Netherlands and Romania

16
Professional Services

• Areas of expertise include
• Project management
• Feature definition
• Custom development applications
• Installation, integration deployment services
  by billing experts
• Comprehensive training courses
• Sales
• End users
• System administrators
• Advanced support

17
Support Model

• First tier - help desk
• Second tier - remote access facilities
• Third tier - site visits support
• Fourth tier - 247 hot line (1-888-MINDCTI)
• Tariff table server access
• E-support center access

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EMEA Support Model
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MIND CTI Contact Information
Headquarters MIND CTI Ltd. POB 144 Yoqneam
Ilit, 20692, Israel Tel [phone]
Fax [phone]
U.S. Office MIND CTI Inc. 777 Terrace
Ave. Hasbrouck Heights, New Jersey, 07604 Tel
[phone] Fax [phone]
Europe Offices MINDIA Software BV Kerkepad
17 1741 EX Schagen (NH) The Netherlands Tel
31(0)2242 90146 Fax [phone]
MIND Software Srl. Sos. Pacurari nr. 127 Iasi
6600, Romania Tel [phone] Fax
40-32-258177
China Office MIND China, Beijing Office Room
502, Canway Building No. 66, Nan Li Shi
Road Beijing, China 100045 Tel
86-10-68016289/90 Fax [phone]
Japan Office MIND Japan K.K. Kyobashi no.9
Nagaoka Building 2-21-2 Hacchobori, Chuo-ku
Tokyo 104-0032, Japan Tel [phone]
Fax [phone]
www.mindcti.com
E-mail sales_at_mindcti.com