Audio, Data

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Audio, Data Video Conferencing

• A CCSP Sneak Preview
• Paul Hixson - ACES
• Larry Liddle - CITES
• Mike Smeltzer - CITES

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Todays Agenda

• Conferencing Background
• CITES
• ACES
• The Synergy Opportunity
• The Search
• The Plan
• What does this mean for campus?

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CITES Conferencing Background

• Audio Conferencing Only
• Built into Centrex service from SBC/ATT
• Six 30-port bridges
• One 60-port bridge
• Maximum of seven concurrent audio conferences for
  all of campus
• Centrex bridges are all or none
• 6 people use an entire 30 or 60-port bridge

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CITES Background - 2

• Users want Data and Video conferencing
  capabilities in addition to Audio
• We expect Centrex as we know it to be replaced
  via the current RFP process
• CITES needs a new non-Centrex-based conferencing
  solution
• The CITES model is to have a central scheduling
  and support staff for conferencing

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ACES Background

• Through Extension, ACES has been in the
  conferencing business for decades
• Operates an aging Latitude system that will do
  Audio and Data conferencing
• Up to 96 ports with current system
• System records conferences for playback
• Cisco purchased Latitude and improved and
  re-branded the product line

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ACES Background - 2

• Needed more port capacity
• Needed to replace aging hardware
• Wanted to integrate Video conferencing
• Existing 24-port stand-alone Video MCU was
  unreliable
• ACES model is to have end users schedule their
  conferences
• Wanted to be able to support Voice over IP (VoIP)
  phone calls as IP

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The Synergy Opportunity

• CITES ACES already backed each other up for
  capacity and outages
• Both needed new systems
• Neither could afford redundant systems on their
  own
• Both needed occasional extra capacity
• Both wanted to support Video

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The Opportunity-2

• Identical parallel systems could be combined for
  really large conferences
• Identical parallel systems would be easier to
  support for backup and cross-training
• Purchasing identical parallel systems seemed to
  make a lot of sense...
• But what to buy?

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The Search

• ACES liked the existing Latitude, but needed more
  ports - that became the performance/features bar
  to beat
• Evaluation team represented ACES, Extension
  CITES
• Looked at outsourced solutions
• Citrix
• InterCall
• Looked at a ShoreTel VoIP-based solution

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The Search - 2

• Looked at a Polycom solution
• Looked at Ciscos new version of Latitude
• Looked at high-end, telepresence solutions from
  Cisco Polycom
• B.P. Bio-Energy grant with Cal Berkeley
• In the end, Cisco won
• The most complete integrated system that offered
  recording, data and video

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Cisco - MeetingPlace 6

• Web Conferencing
• Improved flash-based recording of web conferences
• OEMs Breeze encoding engine
• Fully cross platform - Windows, Mac, Linux,
  Solaris -- no downloads required to participate
• Integrated scheduling with Exchange

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The Plan

• On the Board of Trustees agenda for approval
  today
• Assuming they approve the purchase...
• Dual identical systems
• 192 ports of Data/Voice each
• Can be either analog or VoIP calls
• 48 ports of 2 Mbps HD Video each
• Can be combined for extra capacity
• Can fail over to each other

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The Plan - 2

• CITES will manage the VoIP interfaces for both
  systems
• ACES will manage its conferencing system
• End-user reservations
• CITES will manage its conferencing system
• Central reservations - end-user option
• The two organizations will continue to work
  closely and cooperate

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What this means to ACES Extension

• Improved recording
• Therefore greater use of async playback
• Greater use of IP-based videoconferencing
• More multi-location, multi-instructor teaching
  sessions
• Opens the way for IP telephony in the field
• Far greater capacity
• Fewer scheduling bottlenecks
• Better technical backstopping and support here on
  campus

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What does this mean for campus?

• More concurrent conferences possible
• Audio conferencing with Data possible
• A central Video conferencing service
• Integration with a new phone system
• VoIP support
• Lower user costs for VoIP calls
• Central recording and playback of conferences

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Campus Impact - 2

• Better support for off-campus collaboration
• Pre-defined call-out groups
• Emergency response teams
• Non-emergency but non-scheduled meetings
• Support for remote job interviews
• Students Staff
• New services available in early 2008

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Discussion Questions