Gold Ribbon Program

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Gold Ribbon Program

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Introduction

• The Gold Ribbon Program is the industrys most
  robust initiative designed to help your
  cardiopulmonary bypass team design the most
  efficient circuit possible, while minimizing
  costs and allowing you to maximize patient
  safety.
• The next few pages contain just a sampling of the
  services that comprise our Gold Ribbon Program.

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Gold Ribbon Program Components

• Applications Engineers
• These highly specialized individuals offer a
  unique combination of circuit design and product
  manufacturing experience.
• They will help you translate your vision into
  reality.
• Clinical and Technical Specialists
• Only Sorin Group employs an expert team of
  Clinical Education Specialists on call around
  the clock to assist you in the safe and
  effective operation of Gold Ribbon Program
  components.
• These specialized healthcare professionals have
  many years of experience in their field.

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Gold Ribbon Program Components

• Dedicated Sales Consultants
• Dedicated holds a double meaning for us
• Our professionals are focused solely on
  perfusion and blood management products for a
  defined number of accounts.
• And we care about satisfied customers with
  superior solutions.

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Gold Ribbon Program Components

• Low Prime Devices
• Several lower priming volume circuit devices are
  available to help you achieve your optimum
  configuration.
• Examples include
• PrimO2x Oxygenator with 250ml priming volume
• Micro arterial filter with 100ml priming volume
• CSC 14 cardioplegia device with 28ml priming
  volume

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Gold Ribbon Program Components

• Customer Support and Responsiveness
• Weve been called customer-centric,
  customer-focused, and customer-connected. No
  matter what its called, the meaning is the
  same.
• But with the Gold Ribbon Program, customer
  support is advanced to a completely new level.

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Gold Ribbon Program Components

• Customer Support and Responsiveness
• For example, once a new pack is designed, the
  Sorin Group team can return to the hospital to
  provide in-service training and clinical support
  during the first procedure utilizing the new
  pack.
• We support our customers with a Rapid
  Customer Response system to actively engage our
  entire organization to address any customer
  situation, when needed.

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Gold Ribbon Program Components

• Order Accuracy and On-Time Deliveries
• The Sorin Group has the proven processesand
  peopleto help ensure you receive exactly what
  you ordered on time, every time!

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Gold Ribbon Program Components

• Sorin Groups Gold Ribbon Program pledge is to
  have
• Pricing and a non-sterile sample in 5 days
• A sterile sample in 15 days
• The first production build of a new pack in 30
  days

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Challenge Us with Your Vision

• We invite you to give the Sorin Group a chance to
  prove our claim.
• Call us at 888-GRP-TIME. Tell us the goals youd
  like to achieve.
• Then watch our architects go to work, optimizing
  pack design and production assembly.
• Well help you achieve your dream of better
  bypass faster, easier and more cost-effectively
  than you may have thought possible.