NACHSA Conference Olmsted County Community Services One Family, One Plan

1
NACHSA ConferenceOlmsted County Community
ServicesOne Family, One Plan

• December 4, 2006

2
We Are

• Betty Christenson, Senior Social Worker
• Olmsted County Child and Family Services
• 2116 Campus Drive SE
• Rochester, MN. 55901
• Phone [phone]
• E-mail Christenson.Betty_at_co.olmsted.mn.us
• Joyce Skjeie, Supervisor
• Olmsted County Financial Services
• 300 11th Ave NW
• Rochester, MN. 55901
• Phone [phone]
• E-Mail Skjeie.Joyce_at_ co.olmsted.mn.us
• Michele Valletta, Supervisor
• Olmsted County Child and Family Services
• 2116 Campus Drive SE

3
Presentation

• Introductions
• How the Family Case Planning/Tanf Pilot
  Program Evolved
• Why Collaborate and With Who?
• Whats Family Case Planning
• Outcomes
• Staff
• Families
• Agencies
• Tall Tales and Questions

4
Land of 10,000 Lakes
5
Famous Water Tower
6
Rochester, MN. (Mayo Clinic IBM)
7
Context

• Minnesota 5.1 Million
• State Supervised - County Administered
• 87 counties
• 11 tribes
• Olmsted County
• 135,000 Urban/Rural
• 86 Caucasian
• Regional Hub
• Rapid Growth

8
Evolution of Project

• Consult/Collaborate with the Financial Teams
• (2005-2006) (Social
  Services)
• U of M Graduate School of Social Work
  Internship
• Goal of Case Planning Conferences for Tanf
  Recipient
• Overarching Goal, One Family,One Plan.
• Projected Outcomes
• Increased family involvement,
  participation, and self sufficiency
• Increased collaborative case planning
  efforts
• Decreased fragmentation of service
  delivery
• Presentations to Service Areas/ Pamphlets

9
Why Collaborate and With Who?

• The TANF program is called MFIP (Minnesota)
  Family Investment Program)
• Olmsted County has an average of 730 active
  cases per month. We generally process 50 new
  cases each month.
• The MFIP program is the state welfare program
  for low-income families with children. MFIP
  helps families move to work and focuses on
  helping families move toward self-sufficiency.

10
Why Collaborate and With Who?

• In working with our families on the MFIP
  program we found many families had multiple
  barriers to employment. We also found there were
  multiple agencies working with the same families.
• Our collaboration started as a result of the
  needs of the agency as well as the client.

11
Why Collaborate and With Who?

• Our collaboration included all agencies involved
  with the family. Listed below are some examples
• Financial Worker
• Child Care Worker
• Child Support Worker
• Employment Counselor
• Social Worker (Adult,Child Mental Health Child
  Protection)
• Vocational Worker
• School Counselor
• And Most of All The Family

12
What Is Family Case Planning?

• A Family Case Planning Conference is one of a
  number of processes used to bring the familys
  voice, resources and wishes together with their
  service providers to share information and
  develop a comprehensive plan for the family

13
What is Family Case Planning?

• A Case Planning Conference is requested by the
  case manager or social worker
• Is lead by a facilitator, allowing service
  providers to fully participate without leading
  meeting or taking notes
• Is time-limited, typically 1 to 1 ½ hours in
  length
• Utilizes an agenda developed by family and
  service providers to move the case forward and
  share most critical information
• Provides a list of next steps or action steps to
  be accomplished by team members before next
  meeting
• Generates a written report immediately after the
  meeting, listing names and roles of team members,
  agenda, nest steps and next meeting date so
  everyone has the same information and
  accountability

14
Outcomes

• Individual Staff
• View of family became more strength based vs.
  deficit based
• Saved time and collaboration increased between
  inter/intra agencies
• Greater understanding and knowledge of other
  work areas and staff
• Families
• One Family, One Plan
• Sense of some control in their lives/ Choices
• Advocacy
• Saved time and energy
• Agencies
• Better communication and collaboration between
  inter/intra agencies
• Lessons Learned/Change of practice

15
Lake Wobegon and Paul Bunyan

• . Tall Tales
• . Questions
• . Thank-you!