CAA update

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Comprehensive Area Assessment Andy Perrin
Head of Operations - Eastern Ian Davidson
Comprehensive Area Assessment Lead Essex
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New Framework published

• People deserve clear and impartial information
  about how well they are being served by their
  local public services, how that compares with
  elsewhere, and what the prospects are for the
  improvement of quality of life in their area.
• This information will help people to hold elected
  representatives and those providing local public
  services to account for their performance and use
  of public money. It will help people make
  informed choices and influence local decisions.

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New framework

• From April 2009 CAA will provide
• a catalyst for improvement better local
  outcomes more effective partnership working
  more responsive services and better value for
  money
• independent assurance for citizens, service users
  and taxpayers
• an independent evidence base for central
  government on progress with national priorities
  and improving local services and
• a means of focusing, rationalising and
  coordinating inspection.

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Area assessment
Organisational assessment
Area Assessment Qs 1, 2 and 3 Red flags And
green flags
Managing Performance Managing
finances Governing the Business Managing resou
rces
Shared evidence
National Indicator Set
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New Framework published

• Comprehensive Area Assessment new framework for
  independent assessment of local public services.
• Document sets out how Comprehensive Area
  Assessment (CAA) will be delivered from April
  2009
• Inspectorates commissioned to develop implement
  methodology to implement commitments of Local
  Government White Paper Strong Prosperous
  Communities
• Around 200 billion public money spent providing
  local public services in England. CAA is
  important part of assessing and reporting on how
  well money is spent, and making sure local public
  bodies are accountable to the public for their
  service quality and impact.

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New Framework published

• CAA represents fundamental change in approach to
  inspection, reflecting changes in local public
  services in recent years and in the environment
  in which they work.
• Area assessment will draw on
• work of inspectorates in their core areas of
  activity,
• views of local people,
• people who use local services and other
  stakeholders,
• new national indicator set and the information
  being used to manage public services locally.
• local priorities and will always include a
  specific focus on people, including children and
  young people, who may experience disadvantage in
  accessing public services and whose personal
  circumstances make them most vulnerable.

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New Framework published

• CAA has two main elements, which will inform each
  other
• area assessment looks at how well local public
  services are delivering better results for local
  people across the whole area in agreed
  priorities, such as health, economic prospects
  and community safety, and how likely they are to
  improve in the future and
• organisational assessments for councils,
  combining the external auditors assessment of
  value for money in the use of resources with a
  joint inspectorate assessment of council service
  performance.

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New Framework published
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New Framework published

• What will it mean for us?

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Comprehensive Area Assessment
CAA is about places and people. CAA will give
people a snapshot of life in their local area
each year. CAA will help local services improve
quality of life in their area. CAA will
provide an independent view of whether people
are getting value for money from their local
services.
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Years of Potential Life Lost
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• Comprehensive Area Assessment
• How well do local priorities express community
  needs and aspirations?
• How well are the outcomes and improvements needed
  being delivered?
• 10 areas for exploration
• To include local issues
• What are the prospects for future improvements?

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Area Assessment Q.1

• How well do local priorities express community
  needs and aspirations?
• Understanding diverse communities
• Engagement and empowerment, including those
  harder to hear
• Understanding local inequality
• Are LAA and SCS appropriate and ambitious enough?

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Area Assessment Q.2

• How well are the outcomes and improvements needed
  being delivered?
• Progress against LAA and SCS and key national
  priorities
• Focus on people in vulnerable circumstances and
  where inequality is greatest
• Outcomes might cover, according to local
  priorities
• How safe is this area?
• How healthy and well supported are people?
• How well kept is the area?
• How environmentally sustainable is the area?
• How strong is the local economy?
• How strong and cohesive are local communities?
• How well is inequality being addressed?
• How well is housing need met?
• How well are families supported?
• How good is the wellbeing of children and young
  people?

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Area Assessment Q.3

• What are the prospects for future improvement?
• Drawing on Qs 1 and 2 this is the key question
  on which we make judgements
• Where necessary, look at capacity and capability
  to inform judgement on sustainable improvement
• Red flag current arrangements are inadequate to
  deliver necessary improvement. More or different
  action needed with recommendations
• Significant impact if not addressed
• Green flag promising innovation or successful
  practice promote learning (NOT a formal
  judgement)

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Organisational Assessment
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Organisational assessment

• Managing performance
• How well is the organisation delivering
  sustainable improvements in its priority services
  and outcomes that are important to local people?
• Does it have the leadership, capacity and
  capability it needs to deliver future
  improvements?
• Managing finances How effectively does the
  organisation manage its finances to deliver value
  for money?
• Governing the business How well does the
  organisation govern itself and commission
  services that provide value for money and deliver
  better outcomes for local people?
• Managing resources How well does the
  organisation manage its natural resources,
  physical assets and people to meet current and
  future needs and deliver value for money?

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Final KLOE
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Specified KLOE for 2008/09
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What will it look like?
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Northly District Council
See a more detailed report or find out about
Northly Summary Northly District Council
performs adequately. Northly uses public money
adequately to deliver its priorities. The cost of
some services is higher than for similar services
at other councils. More action is needed to
improve value for money. This year Northly has
made savings on energy use and staff costs. Its
council tax increase is the lowest in ten years.
Priorities in Northly include increasing
recycling, improving housing and having a
community that get on well together. On these
issues they are not improving as quickly as
similar councils. The council is starting to work
with local people to set priorities and develop
services. But people are not kept informed about
progress or what happens as a result of their
input. The council is reducing anti-social
behaviour. It looks after public places well
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Reporting mechanisms

• Written report to accompany CAA
• To be discussed with partners LSP / Councils /
  PCT / Police / Fire / potentially others
• Probably done through LSP mechanism (to be
  confirmed and discussed)
• Detail report for UoR (as before)
• Will contain Managing Performance report
  structure similar to DoT
• Publication of all aspects 24th November 2009
• Will include web pages with links for the public

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