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Project ManagementHuman Resource Management
Dr. Lotfi Gaafar
This Presentation is uses information from
PMBOK Guide 2000
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Project Human Resource Management

• project human resource management includes the
  processes required to make the most effective use
  of the people involved in the project. It
  includes all the project stakeholders-sponsors,
  customers, partners, individual contributors, and
  others.

• Processes include
• Organizational planning
• Staff acquisition
• Team development

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Planning
Acquisition
Development
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Responsibility Matrix
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Keys to Managing People

• Psychologists and management theorists have
  devoted much research and thought to the field of
  managing people at work
• Important areas related to project management
  include
• motivation
• influence and power
• effectiveness

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Motivation

• Abraham Maslow developed a hierarchy of needs to
  illustrate his theory that peoples behaviors are
  guided by a sequence of needs
• Maslow argued that humans possess unique
  qualities that enable them to make independent
  choices, thus giving them control of their destiny

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Maslows Hierarchy of Needs
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McGregors Theory X and Y

• Douglas McGregor popularized the human relations
  approach to management in the 1960s
• Theory X assumes workers dislike and avoid work,
  so managers must use coercion, threats and
  various control schemes to get workers to meet
  objectives
• Theory Y assumes individuals consider work as
  natural as play or rest and enjoy the
  satisfaction of esteem and self-actualization
  needs
• Theory Z introduced in 1981 by William Ouchi
  and is based on the Japanese approach to
  motivating workers, emphasizing trust, quality,
  collective decision making, and cultural values

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Organizational Planning

• Organizational planning involves identifying,
  documenting, and assigning project roles,
  responsibilities, and reporting relationships
• Outputs and processes include
• project organizational charts
• work definition and assignment process
• responsibility assignment matrixes
• resource histograms

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Staff Acquisition

• Staffing plans and good hiring procedures are
  important in staff acquisition, as are incentives
  for recruiting and retention
• Some companies give their employees one dollar
  for every hour a new person they helped hire
  works
• Some organizations allow people to work from home
  as an incentive
• Research shows that people leave their jobs
  because they dont make a difference, dont get
  proper recognition, arent learning anything new,
  dont like their coworkers, and want to earn more
  money

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Rewards and Recognition

• Reward and recognition systems are actions taken
  by project management in order to promote and
  achieve desired behavior and outcomes.
• The link between project performance and reward
  must be made clear and achievable.

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Rewards and Recognition

• Considerations for Reward and Recognition
• Size of the project
• Project cost budget must be met
• Desired quality of products
• Scheduled date of completion must be met
• Health and safety targets
• Improved sales margin
• Ideas that make a difference ( employee
  suggestions)
• Recognition of outstanding performance

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Training

• Definition
• A planned process to modify attitude,
  knowledge or skill behavior through learning
  experience to achieve effective performance in an
  activity or range of activity. In order to
  satisfy the current and future needs of a
  project
• Distinction between training and development.
• (A different definition)

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Considerations to be taken

• Is training a solution for the problem?
• Are the goals clear and realistic?
• Is it a good investment?
• Will it work?

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Training Process

• Development and Training Conduct
• Location.
• On Job (OJT)
• Off Job
• Presentation
• Slides and video tapes.
• Computer
• Simulation
• Virtual reality
• Types.
• Skills
• Retraining
• Cross Functional Training
• Team Training
• Creativity Training

• Needs Assessment Phase
• Organization needs.
• Task needs.
• Person needs.

Evaluation