Wisconsin Emergency Management Association Meeting

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• Wisconsin Emergency Management Association
  Meeting
• October 29, 2008
• Bob Gutschenritter, Regional Director of Customer
  Operations

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Integrated Electric System
Alliant Energy
Alliant Energy
ATC
Source howstuffworks.com
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System Events

• System events, called contingencies, can occur
  and create an abnormal system condition.  The
  abnormal system condition could be the loss of a
  generator, line, or piece of equipment that
  creates a change in network flow and can result
  in the loss of power and energy to some portion
  of the network.
• System events can be caused by a number of
  reasons
• Weather
• Lack of generating capacity
• Terrorism
• Human error
• Equipment failure

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How do we Respond to Emergencies?

• WPL has numerous emergency response plans
• System Restoration Plans
• Infrastructure Security Plans
• Crisis Management Teams
• Business Continuity Plans

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Electric System Restoration Plans

• Restoration Team
• ROC Basic Operation
• Mutual Aid
• Down Wire Guards
• Safety Support
• Logistics Management
• Sourcing Support
• Communications

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Electric Restoration Team

• Restoration Team includes
• Director Electric Gas Asset Care
• Senior Manager-Regional Services Support
• Project Managers/Construction Managers
• Customer Service Managers of Affected Zones

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ROC Basic Operation

• Set Up Conference Calls
• Activate Restoration Operations Center
• Evaluate Damage Assessment Information
• Evaluate Crew Assignment and Equipment needs
• Activate and Coordinate Mutual Assistance Needs
• Help Set up Restoration Team Needs
• Engineering Technicians
• Line Clearance Specialists
• Line Patrollers
• Down Wire Guards
• Escorts/Guides Non-response personnel
• Establish Back Up Rotation for
  Responders/Managers

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Mutual Assistance

• Options
• Alliant Energy - Interstate Power Light
• Contractors (on or off property)
• Wisconsin Utility Association
• Midwest Mutual Assistance Group
• EEI-Restore Power.com
• Evaluate options based on
• Locations Needing Assistance (Closest Crews)
• Availability of Resources
• Storm Forecast

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Down Wire Guards

• Use of non-line workers to guard downed wires
  until situation is Made Safe by a qualified
  employee
• Support line personnel, relieve emergency
  personnel (fire, law enforcement, etc.) and
  protect customers and communities
• Communicate with Dispatch/DWG Coordinator
• Keep Area Secure
• Make No Judgment of the Situation

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Safety Support

• Safety consultants will support the field
  operations by
• Performing crew observations
• Answer questions on working on other utility
  systems or unfamiliar systems
• Send out applicable safety broadcast messages
• Investigate incidents as appropriate

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Logistics Management

• Resources
• Identify Areas/Duties/Maps
• Safety - Training Requirements
• Equipment
• Health Facilities, Lodging, Meals
• Material Needs Staging Areas

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Sourcing Information Assistance

• Establish operations manage the
  Logistics/Supply Chain process
• Assess coordinate material needs
• Establish contacts with key vendors to expedite
  material needs
• Pick and stage materials
• Schedule transportation assets and jobsite
  deliveries
• Coordinate disposal of PCBs or other hazardous
  waste

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Distribution Dispatch Center

• Proactively contact Managers of upcoming
  inclement weather - monitor magnitude and path of
  storm
• Provide updates on restoration to Customer
  Service Center and Corporate Communications
• Coordinate Alternative Resources
• Backup dispatchers, business analysts, switching
  coordinators, etc. to assist with system support
• Manage Distribution Management System (DMS)
  Call Out Roster (COR) applications to prioritize
  outages and monitor resources

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Corporate Communications

• Coordinate all communication needs including
• Media response
• News releases
• Press conferences
• Updates to alliantenergy.com
• Internal communications

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Iowa Ice Storm February 2007

• In late February IPL, Alliant Energys
  Iowa/Minnesota utility service territory
  experience a significant ice storm. The ice storm
  resulted in
• 250,000 customers without power out of a customer
  base of 500,000
• 2,000 distribution poles down or damaged
• 1600 transmission structures down or damaged
• 1000 miles of transmission conductor on ground
• 103 towns out for greater than 24 hours

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Response to Iowa Ice Storm

• 1500 Crew Members to Restore Service
• 1000 Line Workers from IPL, WPL, Utilities,
  Contractors
• Sourcing War Room established to procure
  materials
• Extensive Communication efforts including
• 500 Media Calls
• 12 Scheduled New Conferences with 25-30 Media
  Members
• Conference Calls with IPL Executives, Iowa
  National Guard, American Red Cross to coordinate
  efforts
• Routine Website Updates

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Infrastructure Security Program

• Executive management sponsorship
• Dedicated corporate team
• Risk assessment based decision making
• Support functions and collateral programs
• Focus includes both physical and cyber assets
• Employees
• Facilities, Structures, Construction Sites
• Systems/Databases

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Crisis Management Program

• Executive management sponsorship
• Crisis Management Team
• Emergency Operations Centers (EOCs)
• Corporate procedures
• Incident command structure
• Team training and drills

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Business Continuity Program

• Executive management sponsorship
• Planning guidelines
• Department Business Continuity plans
• Relocation strategies
• Training and drills

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Expectations Resources and Support from Local
Emergency Managers and Government

• Establish Perimeters Around Impacted Facilities
• Control Traffic Flow Around Impacted Areas
• Clear Roads/Highways (Provide Access) to Impacted
  Areas
• Establish Temporary Food and Housing Options
• Establish Emergency Operation Center Point of
  Contact
• Participate in Gas Electric Safety Programs
• Work with Utility to Develop an Appropriate
  Response Plan
• Assist in Prioritization of Critical Facility
  Needs
• Define Expectations Service Restoration
  Procedures
• Coordinate Health Support Services (Tetanus, etc)

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