Human Services Commission of Lane County

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FY0708
Human Services Commission
Performance Measures Outcomes
Human Services Commission of Lane County
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The HSC provides or funds services within the
scope of our mission
To empower our community members to address basic
needs to live with dignity, self-reliance, and
optimum health.
Human Services Commission of Lane County FY-0708
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Data Collection and Performance Measurements

• Local Funds from Lane County, the City of Eugene,
  and the City of Springfield
• Continuum of Care (HUD)
• Homeless Programs (EHA, HSP, ESGP, SHAP)
• Community Services Block Grant (CSBG)
• Community Development Block Grant (CDBG)
• Energy Programs
• Veterans Program

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Data Collected at Time of Service

• OPUS data
• Client and Household
• Residence
• Income
• Program Enrollment
• Services and Housing Transactions
• Energy Payments
• Benefits to Veterans

Human Services Commission of Lane County FY-0708
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View of OPUS Management Information System
Human Services Commission of Lane County FY-0708
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View of recorded service and housing
Transactions in OPUS
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Events That Can Cause Homelessness Or Put
Families At-Risk
Crisis Event
Health Issues
Loss of Income
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Types of HSC Services

• Basic Needs and Emergency Services
• Self-Sufficiency
• Transitional Housing Homeless Prevention
• Case Management Programs
• Food and Nutrition
• Domestic/Family Violence Prevention
• Access and Information Referral Services
• Health Care
• Energy Assistance and Education
• Veterans Services

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Statistics
In FY 2007-2008 60,547 individuals in 41,950
households were served.
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Basic Needs and Emergency Services

• Program participants receiving Shelter.
• Day shelter 3,507 individuals
• Emergency shelter nights 668 individuals

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Basic Needs and Emergency Services
10,757 individuals received Basic Needs or
Emergency Assistance. Examples
Human Services Commission of Lane County FY-0708
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Self-Sufficiency- Homeless Prevention
Human Services Commission of Lane County FY-0708
New Program in
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Human Services Commission of Lane County FY-0708
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Self-Sufficiency- Transitional Housing
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Human Services Commission of Lane County FY-0708
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Human Services Commission of Lane County FY-0708
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Self-Sufficiency- Outcome Measure
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Food and Nutrition
Access to Food Households receiving food boxes
23,578 Individuals receiving hot meals at dinner
site 741 Individuals receiving meals on wheels
1,303
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4. Domestic/Family Violence Prevention
Emergency Shelter- 357 individuals Transitional
case management- 216 individuals Sexual Assault
Services- 1,147 individuals
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Access Assistance

• Assistance in Identifying Appropriate Services
• Households receiving assistance for children with
  special needs 405
• Households receiving legal aid 3,474
• Seniors Receiving Senior Outreach Services Remain
  in Their Homes 1,591

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6. Health Care
Lane County residents receive health care
services Medical services- 2,461 Dental
Services- 305 Mental Health Crisis Intervention-
4,536 Detoxification Services- 1,286
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Energy Assistance Programs
9,826 low income households received energy
assistance in FY0708.
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Energy Conservation Education and Case Management

• Households participating in energy conservation
  and case management programs decreased their
  annual energy use by 10 in FY 0708.
• Households in Energy Case Management- 2,042

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Weatherization

• 91 of the participating households reduced their
  energy usage six months after receiving
  weatherization measures on their homes
• Households/Homes Weatherized- 273
• Individuals in weatherized homes- 576

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Veterans Services
Annual New Monthly Benefits- 733,728 Annual
Retro Benefits- 5,677,859 Client Contacts-
29,530
Outcome measure
Human Services Commission of Lane County FY-0708
66 of the applications for benefits result in
benefits for the veteran or veterans family.
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Who We Serve
60,547 individuals received services provided by
or funded by the HSC 23,578 households received
food boxes 49,140 requests for social service
information were fielded
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Who We Serve
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Client Demographics
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Client Demographics
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Client Demographics
Up from 12 in Fy0506
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Client Demographics
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Client Demographics
Up from 21 in Fy0506
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Client Demographics
Federal Poverty Level of Households Served
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Human Services Commission
Human Services Commission of Lane County