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Simplifying subscriptions management

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Title: Simplifying subscriptions management


1
Simplifying subscriptions management
  • Providing everything a librarian or Researcher
    needs to acquire, access and manage subscriptions

2
Who are we?
Swets has been operating since 1901
From a single bookshop in Amsterdam, Swets has
grown into a truly multinational company, with
offices in more than 20 countries around the
world
3
Who are we?
Swets handles more than 1.8 million
subscriptions annually Swets has an annual
turnover of more than 1 billion US Swets
helps more than 60,000 customers from over 160
countries around the world Swets provides its
customers with access to more than 65,000
publishers through a single, neutral
relationship
4
Who are we?
Swets has appeared in EContent magazine's '100
Companies that matter most in the Digital
Content Industry' for two years running, winning
awards for Fee-based Info Services
5
Who are we?
Swets is the only subscription services company
to be awarded ISO 90012000 certification on a
global basis
6
Our mission
  • We manage your subscriptions
  • so that you can focus on the information

7
What problems do we solve for our customers?
Without Swets
Customers face a complex administration process
with every single Publisher
8
What problems do we solve for our customers?
With Swets
Streamlined administration with thousands of
Publishers. All through one, neutral relationship
9
How do we do that?
10
How do we do that?
Everything you need to acquire, access and
manage your subscriptions
11
SwetsWise
  • SwetsWise has been designed to offer support in
    all aspects
  • of the Subscription Life Cycle

12
SwetsWise
  • SwetsWise provides you with the simplicity of a
    single solution for searching, accessing,
    managing and evaluating your librarys resources.
  • Our integrated approach allows you to combine
    individual SwetsWise services to meet your
    information needs.

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  • The core focus of the SwetsWise portfolio
  • Supporting you in all aspects of subscriptions
    management
  • Manage thousands of subscriptions with thousands
    of publishers from a single interface
  • Order, claim, renew and cancel online with
    support from highly experienced customer service
    staff
  • Full claim overview for both print and
    electronic subscriptions
  • Extensive online report options including
    renewal and access notifications for every
    subscription
  • Tracking of electronic license implementation
    process and much more

15
  • SwetsWise Consolidation handles the logistical
    tasks that support the receipt of print issues,
    freeing you to focus on your other
    responsibilities.
  • Benefits of our SwetsWise Consolidation include
  • Journals sent to you directly, complete with
    packing list
  • Automatic check-in process check-in hundreds
    of titles at once
  • Customized options, such as bundling of journal
    packages for specific departments and date/name
    stamping, security strips and circulation lists
  • Automatic claiming
  • Shipment tracking and tracing
  • Status reports, packing lists and more

16
Easy linking from one source to the other
  • Open URL link resolver
  • Facilitates the access to licensed content
  • Discover what content is available in which
    source
  • Easy access to more than 90.000 publications
  • Knowledge base updated monthly
  • Online reports to help track usage

17
Linking Before OpenURL Resolvers
SwetsWise Online Content
ISI
ingenta
Google
Proquest
User
EBSCO
Voyager OPAC
Elsevier Science Direct
18
Linking With an OpenURL Link Resolver
SwetsWise Online Content
ISI
ingenta
Google
Proquest
OpenURL Link Resolver
User
EBSCO
Voyager OPAC
Elsevier Science Direct
19
Features
  • Extensive knowledgebase
  • Includes over 560 databases and gateway services
  • Links to over 70,000 journal
  • Links to over 950 publishers
  • Updated monthly with changes in database title
    listings and the links needed for those resources
  • Automatic updates of subscriptions
  • All subscriptions administered via Swets are
    automatically maintained for the customer
  • Other subscriptions can be easily maintained via
    file upload or the administration screens

20
  • There are two versions available of our federated
    search solution, SwetsWise Searcher. Choose the
    version most appropriate for your needs.

Our sophisticated, hosted federated search
service eliminates the headaches and cost of
implementing and maintaining federated search on
your organizations servers.
Our innovative, high-end, federated search
solution is implemented on your servers, giving
you full control over the administrative
functions of the service as well as the ability
to select the content sources and customize the
features displayed to your users.
21
A world of information at your fingertips
  • Direct links to more than 10,000 journal titles,
  • with the number rapidly increasing
  • More than 22 million searchable references and
  • links to full text articles
  • Next day access
  • Statistics reporting, TOC/search alerts,
    downloadable
  • subscription lists, pay per view, document
    delivery
  • and much more

22
Features
  • Most complete catalog of journals
  • Unequalled access to the majority of STM content
  • Search or browse through the catalog of over
    17,000 journals on TOC level
  • Integrate SwetsWise Online Content into your
    existing resources
  • Stable and easy to construct linking URLs that
    can be added to local resources, such as OPAC or
    intranet
  • Linking possibilities from all the major database
    providers straight to the full text via SwetsWise
    Online Content
  • Easy access setup to your e-journals
  • Access setup within 24 hours to over 70 of the
    e-journals
  • Removes the need for claiming access

23
Features
  • Advanced authentication methods
  • IP Authentication
  • User ID / Password
  • ATHENS
  • Single Sign-On
  • Extensive information dissemination tools
  • Setup quickly Table of Contents alerts to the
    journals you want
  • Search alerts allows you to save searches and
    have new results emailed to you
  • All in the format that you need CSV, TXT, XML,
    HTML, RIS Endnote
  • Include additional information that is relevant
    to a title
  • Add an unlimited amount of custom links and text
    to each title
  • Include the coverage date that the resource being
    offered
  • Add this information to your publications via a
    file upload

24
Features
  • Extensive usage reporting capabilities
  • Statistics available on IP address level
  • Article usage reports
  • Login Sessions
  • Searches performed
  • Automatically generated
  • Reports delivered directly to your inbox
  • Scheduling of reports
  • All COUNTER compliant
  • Easy user administration
  • User can be created easily via the interface or
    via a file upload or self-registration

25
Browsing your entire collection
  • Customizable, browsable A-Z list of all print and
    electronic content
  • Searching and browsing across journal titles
  • Flexible title listings, subject headings and
    holdings info
  • Automatic upload of all your holdings handled by
    Swets
  • Checkboxes to enable databases
  • Online usage reports available

26
Features
  • Complete list of your subscriptions is included
    and automatically maintained
  • Subscriptions ordered via Swets included and
    automatically updated
  • Subscriptions that you have ordered directly with
    the publisher or with another supplier can be
    easily added via the interface or by uploading a
    file at any time
  • Select from over 700 different databases that
    should also be included
  • Indicate which databases you have access to
  • Links to databases automatically added to all
    titles included in the database
  • Title list of databases automatically maintained

27
Features
  • Search title catalog by title name, subject of
    database
  • Search your listing by journal name
  • Search for publications that match a specific
    subject
  • Search for all publications that are included in
    a specific database
  • Include additional information that is relevant
    to a title
  • Add an unlimited amount of custom links and text
    to each title
  • Include the coverage date that the resource being
    linked to offers
  • Add this information to your publications via a
    file upload

28
Features
  • Extensive usage reporting capabilities
  • Link-out reports
  • Login Sessions
  • Searches performed
  • Automatically generated reports delivered
    directly to your inbox
  • Download your title list
  • Proxy server functionality
  • Add the information of the proxy server your
    institution uses so that all links from SwetsWise
    Title Bank to other resources go through your
    proxy
  • Subject Customization
  • Change the default subject classification of
    publications to the one you use in your
    organization via a file upload
  • Your users will be able to take more advantage of
    the service as they wont have to figure out
    a new classification

29
Features
  • Download search results
  • From any of the search results screens, users can
    download or email their results and select which
    information they want included
  • Several authentication methods
  • IP authentication
  • ID/PW log-in
  • Single Sign-On
  • Athens

30
  • Backsets Services completing your print
    collection
  • Consortia Multi-Site Management consultancy
    in the transition from print
  • to electronic.
  • Table of Content Service table of contents from
    all journals Swets receives
  • Scholarly Stats presenting usage stats from the
    various publisher sites
  • Outsourcing tailor-made outsourcing of library
    tasks
  • Training and education building up knowledge
    level

31
Advantages of working with Swets
  • Reliable and trusted partner
  • Complete and integrated portfolio
  • Capable in managing print and electronic content
  • Online service back-up by experienced customer
    service staff
  • Globally active with local know-how

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