IndustrialOrganizational Psychology Chapter 4 Changing Organizational Structure

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Industrial/Organizational PsychologyChapter 4
Changing Organizational Structure

• Christine Nivens MA, LPC
• Office K237 Thursday 500 630 PM
• [phone] Faculty Office Phone
• [phone] Cell Phone
• cnivens_at_ccccd.edu

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Chapter 4 The Changing Organizational Structure
in I/O Psychology

• The Changing Structure of the Workplace
• Diversity Issues
• Benefits of Workplace Diversity
• Racial and Ethnic Issues
• Language Issues
• Age Issues
• Disability Issues
• Organizational Development
• Components of Organizational Development
• Resistance to Change
• Organizational Change Process
• Organizational Development Techniques

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Chapter 4 The Changing Organizational Structure
in I/O Psychology

• The Changing Structure of the Workplace
• Composition of workforce becoming more diverse
• gt need for planning to make best use of labor
  resources
• The next 10 years means the number of white men
  will decrease while
• Diversity Issues in the Workplace
• Glass Ceiling Commission
• There is a visible commitment to workplace
  diversity starting at the top level and including
  the culture of the organization
• The top management acknowledges the value to the
  company of hiring and promoting minority group
  members and women
• Managers are held accountable for the hiring,
  development, and advancement of qualified
  employees
• When research in the organization identifies
  specific barriers to full utilization of women
  and minority group members, the entire
  organization and all the employees work at
  changes until the barriers are eliminated
• The human resources dept. identifies and monitors
  the progress of high-potential minority and women
  employees to ensure that they have experiences
  that will qualify them to compete for leadership
  positions

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Chapter 4 The Changing Organizational Structure
in I/O Psychology

• Diversity Issues in the Workplace
• Benefits of Workplace Diversity
• A diverse workplace widens the pool of employees
  available to a company
• A diverse workplace enables a company to identify
  with their customers
• A diverse workplace makes companies far better
  prepared to succeed in the global marketplace
• A diverse workplace add genuine value to the
  expenditures companies make as they encourage the
  growth and strength of the communities in which
  they are located

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Chapter 4 The Changing Organizational Structure
in I/O Psychology

• Diversity Issues in the Workplace
• Racial and Ethnic Issues
• Over 98 of executives were white (1995)
• 1986 80 white non-Hispanic down to 73 white
  non-Hispanic in 2006
• Eliminate affirmative action goals??
• See Additional Charts
• I/O psychologists are concerned with changing
  attitudes and meeting legal requirements to
  develop the most effective organization
• Minorities and job stress
• Cultural Differences
• Language Issues
• Cultural Differences
• Job Satisfaction
• Lower turnover rates
• English as a 2nd language classes at work
• Organizational Climate
• Make no assumptions

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Chapter 4 The Changing Organizational Structure
in I/O Psychology

• Diversity Issues in the Workplace
• Age Issues (over 40) by 2006 older workers in
  workforce in higher numbers
• Knowledge Stereotypes
• Intelligence decreases with age myth
• Decline in speed of motor skills in reading the
  questions and marking answers
• Crystallized Intelligence superior here than
  younger people
• Verbal comprehension, numerical skills, and
  inductive reasoning
• Fluid Intelligence to organize/re-organize
  memory may take longer than younger people
• Threatened by computers to some extent
• Work and Performance Stereotypes Govt.
  eliminated mandatory age of retirement

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Chapter 4 The Changing Organizational Structure
in I/O Psychology

• Diversity Issues in the Workplace
• Disability Issues
• ADA (1990) is the
• with __ or more employees
• Reasonable Accommodation means
• with __________ in the organization
• Disability is a __________ or _________
  impairment that
• Employers Fears of ADA
• Examples
• Benefits and Successs of ADA
• One benefit is

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Chapter 4 The Changing Organizational Structure
in I/O Psychology

• Organizational Development
• Components of Organizational Development
• Reactive because
• Proactive because
• Components 4 components
• First is
• Second is
• Third is
• Forth is
• Change agent is
• Resistance to Change

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Chapter 4 The Changing Organizational Structure
in I/O Psychology

• Organizational Development
• Organizational Change Process
• Action Method include 4 stages which are
• Sources of data methods of _____ _______ are
• _____________
• _____________
• _____________
• _____________
• _____________
• Organizational Development Techniques
• Survey Feedback
• Team Building
• Process Consultation
• Diversity Training

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Chapter 4 The Changing Organizational Structure
in I/O Psychology

• Organizational Development
• Organizational Transformation
• 2 ways to change corporate vision
• ___________
• ___________
• Critics say
• Evaluating Organizational Development
• Does it Work??
• Is it ___________?