Title: SHE
1SHE www.shemanagement.com info_at_shemanagement.com
Managing Work Related Stress
2SHE www.shemanagement.com info_at_shemanagement.com
- Introductions
- SHE Management (UK) Ltd
- Gary Beckley
- Joanna Barker
- Majvor Darnton
3Todays Seminar
- What is work related stress (WRS)
- Why organisations need to take action
- The stress risk assessment
- How to manage stress in the workplace
- Question time
4What is WRS?
HSE the adverse reaction people have to
excessive pressure or other types of demands
placed upon them Psychologists stress is a
feeling which results from excessive pressures
and environmental stimulation Stress in the
workplace, Berger and Company Inability to cope.
5What does WRS cost?
HSE Estimates 6.5 million working days lost in
1995 Average of 16 days per person Costs around
370 million to employers 3.75 billion to society
6What does WRS cost?
From 3000 managers surveyed, 90 stated WRS was
affecting the health and performance of
employees
- Decreased productivity
- Poor judgement
- Poor quality
- Poor customer care
- High personnel turnover
- Low morale
- Increased accidents
- Psychological and physiological effects
7A Board Level issue?
TUs report a 22 rise in civil claims Criminal
liability? Changes to MHSWR statutory duty The
Corporate Killing Bill? Reckless killing? Killing
by gross carelessness?
8What can be done?
- The Stress Risk Assessment
- HSG218
- The HSE 5 step approach
- Identify Hazard
- Who may be harmed
- Evaluate Risk
- Record the findings
- Review
9- Record and Review
- Legal requirement (5 or more employees)
- Share general findings with staff
- Review initially after a set time period (6
months?) - Any significant changes
- Involve employees and representatives.
10Conclusions
- Effective people management practices are key
drivers for - Productivity
- Performance
- Economic benefits
- Improved attendance
- Motivation
- Commitment
- Legal compliance
11Any questions?
SHE Management (UK) Ltd
- WRS Services
- Primary Intervention.
- WRS risk assessments
- Targeted intervention
- Evaluation of intervention success
- Secondary Intervention.
- Assisting with coping skills
- Stress management training
- Primary counselling
- Tertiary Intervention.
- Rehabilitation
- Return to work programmes