Title: SOCIAL COGNITION
1 2Trying to make sense of others
- Social cognition is the study of how people
understand and make sense of others and
themselves. (Feldman, 2001) - Social perception is the process of trying to
understand other peoples (and sometimes our own)
intentions, traits, motives, and behaviours.
3- Social perception is a two way process, with a
perceiver formulating impressions of a target,
and a target busy managing the perceptual cues he
or she displays. - Social perception is thus a dynamic and
reciprocal process.
4What is perception?
- Perception has to do with the taking in and
making sense of a vast array of sensory
information. The perceptive process converts
sensations into mental representation of the
experience. - SO WHAT ARE WE SAYING?
- Just as we perceive things about the physical
world such as color, sounds and objects, so too
do we perceive things about our social world (ie)
people and social situations. The perception of
people is different from inanimate objects
because we can manage the impression that a
person makes of us.
5Three approaches to understanding social
perception
- Person perception approach
- Schema approach
- Attribution approach
6Person perception approaches
- These approaches consider the ways we assess and
combine the traits of persons to form overall
impressions. - They are based on the view that people are
thoughtful and fairly rational perceivers of
others, who are able to pull together peoples
traits to form their on impression
7Impression formation and management
- Impression formation- refers to formulating
tentative conceptions about others emotions,
motivations and personalities by gathering and
interpreting situational and behavioural cues. - Impression management/or self presentation-
refers to influencing other peoples social
perceptions by selectively revealing personal
information to them it includes both deliberate
and unintentional attempts to establish, maintain
or refine the impression others have.
8- Person perception explores the idea that we use
peoples outward appearance and behaviour to draw
inferences - Physical appearance- although we are taught that
appearance can be deceiving, we act as though we
have never heard that advice - Nonverbal behaviour- actions separate from speech
9Nonverbal Communication
- Social perception also involves trying to figure
out or decode what other peoples nonverbal
behaviour represents. We use nonverbal cues
especially to asses someones emotional state or
their personal motivation. - Nonverbal cues can be in the form of facial
expression, posture, eye contact, gestures, and
other signals and expressive actions.
10HOW DO WE PUT THE PIECES OF THE PUZZLE TOGETHER
- Solomon Asch (1964)- stated that we can form
immediate perceptions or impressions of persons
when we encounter them. We do not spend much
cognitive energy or time forming this first
impression and we tend to maintain it after we
receive additional information. - (Do first impressions really last????)
- Aschs ideas about impression was that the whole
is more than the sum of its parts. In other words
we perceive things in combination rather than
perceive each individual part in isolation. This
theory was referred to as Implicit Personality
theory.
11Cognitive math- 1 1 doesnt always equal 2
- Asch formulated a hypothesis which stated that
one particular trait, which he called a central
trait, could be responsible for impression
formed. - Central traits are characteristics that serve to
organize an impression of another person and
provide a framework for interpreting other
information about that person even when other
traits are stated.
12Order effect in person perception The first
shall be the last?
- Does it matter what you hear first about a
person? - 1. intelligent, hardworking, impulsive, critical,
stubborn, and envious - 2.envious, stubborn, critical, impulsive,
hardworking, and intelligent
13- Asch (1946) people who hear the list with the
more positive attributes first form a more
positive impression than those who hear it in the
reverse order. - In subsequent studies done two concepts were
coined. - Primacy effect- this occurs when early
information has a stronger impact than later
information. - Recency Effect- in which later information is
given more weight than earlier information. This
especially occurs if there is a large time gap
between presentation of information and whether
we are generally attentive to incoming
information or not. This effect occasionally
occur. - N.B. Please read up on Hypotheses put forward
to explain the primacy and recency effect.
14Schema approach
15- The primary way we simplify and organize
impressions of others is through schemas. - Schemas are organized bodies of information
stored in memory. - This information assists us in understanding the
ways the social world operates, and enables us to
categorize and interpret new information related
to the schema.
16Social categorization process
- This is a classification of people into groups
based on common attributes. We tend to form
impressions through stereotypes. These are fixed
ways of thinking about people that puts them into
categories.
17Value of schemas
- They influence the ways we understand and
interpret information about the social world. - They help determine how we remember material to
which we have been exposed previously. - They influence the inferences we draw regarding
incomplete information.
18ATTRIBUTION APPROACH
19- Attribution refers to the process through which
we seek to identify the causes of others
behaviour, as a way to gain knowledge of their
stable traits and dispositions. - It is also about explaining the causes of our own
behaviour .
20Historical background- Fritz Heider 1944, 1958
- His work The Psychology of Interpersonal
Relations was regarded as the origin of
attribution theory in social psychology. - According to Heider, social perception is
motivated by the need and desire to see the world
in an orderly and predictable manner. - He believed that behaviour is a joint product of
the actors enduring traits and external forces.
The fundamental distinction was between
dispositional and situational causes.
21Dispositional vs. Situational
- DISPOSITIONAL- These are internal traits ,
motives, moods, aptitude of the actor. - Dispositional causes- reasons for behaviour that
rests on the personality traits and
characteristics of the individual carrying out
the behaviour. - SITUATIONAL- These are external characteristics
of the situation. - Situational causes- reasons for behaviour that
rest on the demands and constraints of a given
social setting.
22THEORIES OF ATTRIBUTION
- Correspondent Inference Theory CI
- Covariation Model
23Correspondent Inference Theory CI
- Edward Jones and Keith Davis (1965)
correspondents inferences are akin to internal
attributions in Heiders framework. - The theory covers the more general case of how we
use a persons behaviour to make inferences about
enduring personality traits and motivations.
(Feldman, 2001 pg. 51) - It examines observers notions of how closely an
overt behaviour or action represents a specific
underlying intention,trait or disposition. (pg.
52).
24- According to CI theory, what determines the
attributions we make?
25- The degree of choice the actor was perceived to
have. - If the actor is perceived as having no choice,
then the act doesn't reveal his or her
disposition.
26- 2. Whether the behaviour is expected or typical
in the situation. - If the behaviour is atypical or unexpected in the
situation, then it is more likely to reveal
something about the actors disposition.
27- 3. Whether the behaviour is socially desirable
- Social desirability is the degree to which the
society - encourages and values the behaviour.
- If the behaviour is socially desirable it is also
less revealing of the actors disposition (unless
it is unusually desirable).
28- 4. The number of unique consequences or
noncommon effects associated with the act - According to Jones and Davis we learn most from
- behaviours of others that lead to unique or
noncommon - effects.
- The theory assumes that any behaviour leads to
- a particular set of consequences.
- However, the behaviour that is most helpful in
forming correspondent inferences are those that
result in consequences that other, alternative
behaviours would not have produced. (Feldman,
2001 pg. 52)
29Covariation Model
- Kelly (1967) defines a cause as that condition
which is present when the effect is present and
which is absent when the effect is absent. - This theory focuses on three sources of
information
30- Consensus the extent to which others react to
some stimulus or event in the same manner as the
person under consideration. - Do other people laugh at Oliver the comedian?
- YES- high consensus
- NO- low consensus
- Consensus is high when actions generalize across
other actors with situation held constant.
31- Distinctiveness the extent to which an
individual responds in a similar manner to
different stimuli or event. - Do you laugh at other comedians?
- YES- low distinctiveness
- No- high distinctiveness
- Distinctiveness is high when action fails to
generalize across situations with actor held
constant
32- Consistency the extent to which an individual
responds to a given stimulus or situation in the
same way on different occasions. - Do you laugh at Oliver the comedian on other
occasions? - YES- high consistency
- NO- low consistency
33Link between the sources and the fundamental
distinctions
- When consensus and distinctiveness are low and
consistency is high, we attribute behaviour to
internal causes. - When consensus and consistency and
distinctiveness are all high, we attribute
behaviour to external causes - When consensus is low, but consistency and
distinctiveness are high, we attribute behaviour
to both situational and dispositional causes.
34Biases in Attribution
- The fundamental attribution error
- Self- serving bias
- The actor- observer effect
35The fundamental attribution error
- The tendency to attribute behaviour to enduring
dispositions, such as attitudes or personality
traits - This refers to the fact that whenever people are
making attributions about an action, they tend to
over-emphasize dispositional factors about the
actor, and under-emphasize situational factors. - An example is attributing a friend's recent car
accident to the fact that the friend is a poor
driver rather than to the fact that another car
just happened to pull out in front of her. The
former would be a dispositional attribution the
latter a situational attribution.
36Self- serving bias
- It is sometimes called a "defensive attribution"
- There is a tendency to attribute our successes to
internal or dispositional factors but to
attribute our failures to external or situational
factors beyond our control. - This bias accounts for the consistent human
tendency to take credit for success but to deny
responsibility for failure - Example doing well on an exam because of innate
brilliance or studying hard versus failing an
exam because it was unfair or tricky, Nikki
didnt set it fair winning a game because of
athletic prowess versus losing a game because
"the referees were blind".
37The actor- observer effect
- The tendency to attribute our own behavior mainly
to situational causes but the behavior of others
mainly to internal (dispositional) causes. - Example If you feel shy in a tutorial, you are
more likely to attribute this to situational
factors (the class is too big, the room is too
open, ect.) than you do for other students (that
how she/he is. She was born that way. Shes just
stupid and shes always acting shy)