National Library for Health the My Library Service offer

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National Library for Healththe My Library
Service offer

• Linking Users to Librarians

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The key objectives

• provide a joined up journey for end-users which
  links together their available national and local
  Library resources
• allow users to access value-added services based
  on their service needs
• to make that customised service available to them
  everywhere, not just on the NLH website.
• to ensure benefits realisation for users

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Discovery and Document delivery

• A logged-in NLH user will have the following
  personalised search service options
• Additional local search targets within SSE
  based around the users locality (Athens
  Organisation ID )
• A personal default search profile will be an
  available option, whereby users decide what
  knowledge resources they want to search by
  default
• personalised search history/saved searches are
  presented in a text box on the home/search
  screens of NLH and in My Library (below).
• Users will be able to search and access local
  holding via ILLs or Document Delivery services.

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Local search targets such as the OPAC or locally
purchased databases will be added automatically
after login local branding will be possible
Birmingham, Sandwell and solihull Library
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Customising NLH services My Library

• Local Library Service details, with links to
  local websites and local library web feed(s)
• A personalised electronic newsletter, myUpdate,
  aggregating selected RSS feeds.
• My journals
• Table of Content alerts will be available as an
  RSS feed and via email alerts.
• a favourites list of available nationally
  procured or locally procured online journals
• a personalised links directory. There will be
  default national links and users may create their
  own categories to group links.
• Search profiles and saved searches will be
  accessible in My Library
• My Athens Resources links and descriptions to
  gated knowledge resources

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SSE options are accessible from here Note
uses existing Athens login, so all Athens users
already enabled for My Library
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There are default links but I can delete them
and add my own in my own categories
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Now I have a new source in My update note
rollover tooltip summary
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Through HLISD libraries can add links for the
user to see and default other libraries
In Phase 2 I will see my local library details
The home Library RSS feed gets added to their My
Update.Any RSS feed can be used but HLISD will
include a simple blogging tool
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Available everywhere

• the users My Library service should be
  available as RSS and Web Services, to allow
  access through other channels, for example, we
  will develop
• An interface with the NHS Common User Interface
  (CUI). MS Research Pane services used by the MS
  Office packages will be able to use the RSS and
  SOAP services to display My Library content
  within the Office environment.
• Local portals, such as HE learning environments
  or personal portals such as BT Yahoo could embed
  the users My Library.
• IE/Firefox Browser toolbar add-ins, downloadable
  from NLH could be the Health Google toolbar
  alternative.
• In this way, Library services could be delivered
  into whtaever desktop or clinical application
  theyuse as their main workplace.

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Phase 2 End August 2006

• My Home Library. users will be shown details of
  their local library services together with local
  library entered website links. Not-logged in
  users will be shown a search box to locate
  libraries in their area by post code or free text
  search.
• An RSS tool for local libraries will be
  integrated into the Health Libraries service
  directory to allow libraries to create RSS feeds.
  
• logged in users will be able to access their My
  Journals favourites list a link to the Proquest
  (or other) full text journal, and a Current Table
  of Contents link

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Phase 3 Benefits Realisation

• To deliver value to the user, personalisation
  must be underpinned by new value-added services.
• work will be needed to develop and support uptake
  within local library services and to identify
  local services that could be included in My
  Library
• must be complimented by a programme of end-user
  studies, led through the NLH User Group, to
  identify new service offers or refine existing
  service offers.
• The My Library programme must dovetail with
  development of new service offers, such as the
  Directory of RSS web feeds and My Journals Table
  of Contents alerting
• There must be pro-active work to build My
  Library into other programmes of work such as the
  CUI and HE learning environments.

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Input from local services

• Developing a Phase 3 Service Offer to
  end-users. For example, could local services
  provide
• - A library home page within My Library?
• Enquiry service Ask your librarian web form?
• CPD options linking to local VLEs/eKSF?
• Push emails to all local My Library users
• The next stage can be as narrow or broad as
• How would libraries like to be consulted?
• Which services would like to prototype new ideas?
• Contact Steve.ashwell_at_cfh.nhs.uk

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Phase 3 2006/7

• Will be determined from outputs of User Group
  work. Candidate deliverables are
• My Update a new RSS discovery service based on
  searching of RSS feeds, keyword filtering and
  relevance ranking
• Include local hospital RSS feeds in RSS Directory
• Develop web services to allow My Library
  aggregated services to be included in other
  portals My Library to be available within MS
  Office Research Panes services
• SSE local resources throughout 06/07 work will
  progress in connecting local resources to SSE
  search
• Consult and work with local library services on
  integrating local content
• User research and usability studies Outputs from
  User Group work