Overcoming the Challenges of Total Reward

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Overcoming the Challenges of Total Reward

• Gillian Hibberd
• Corporate Director (People and Policy)
• Buckinghamshire County Council

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Content

• The organisation
• The strategic context of reward
• Our Total Reward model
• Base pay
• Benefits
• Engagement
• Return on investment
• Impact

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Bucks CC

• Just under 1 billion turnover
• 14,000 employees
• Named and shamed
• Achieving Top Performance

Buckinghamshire
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Total Reward Achieving Top Performance
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Base Pay

• 500 million Spend
• Opted out of national pay
• Single pay structure and single JE scheme
• Top quartile/median market position
• Local control/responsive

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Benefits Development

• Diagnosis, Design, Implementation
• More for You launched 2006
• More for your money
• More for your family
• More for your health

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What we offer More for your money

• Travel choice discounts
• Season ticket loans
• Car purchase discounts
• Bike to work scheme
• (Halfords)
• Learning vouchers
• Staff shop (on-line)
• Independent financial
• advice

• Mortgage advice
• Retirement advice
• Free car parking
• Mortgage subsidy
• Give as you earn

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More for your family

• Child care vouchers
• (Busy Bees)
• Discounted leisure clubs
• Sports Social club
• Reduced cost nursery
• places
• Carers leave (paid)

• Emergency family leave (paid)
• Career breaks
• Day trips

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More for your health

• Westfield Health Scheme
• Personal accident
• insurance
• Discounted complementary
• health
• Neck and shoulder massage
• at work
• Benenden Healthcare
• scheme
• BUPA membership (free or
• discounted)

• Health screening
• Blood pressure and
• cholesterol tests
• Dental plan
• Christmas party
• Salsa dancing

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Engagement Factorsa great place to work

• Succession planning talent management
• Coaching mentoring
• Secondment career pathways
• Appraisal
• IiP
• Excellence Day

• Celebrate Success
• ATP Awards
• Employee Charter
• Thank Yous
• Welcome on Board programme
• Investment Development Account

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Return on Investment
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Impact

• Recruit Number of jobs filled up
• Retain - Turnover - decreased from 18 to 12
• Motivate - benefits and conditions are fair up
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• Motivate confidence in senior management up 10
  
• 4 star best performing authority

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Lessons Learnt

• Dont say its impossible when its only difficult
• Develop a business case for a total reward
  approach
• Dont underestimate the value of the total
  package
• People never forget a thank you
• Reward can drive organisational improvement

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Thank you

• Gillian Hibberd
• ghibberd_at_buckscc.gov.uk