SCOoffice 4.1

1

• SCOoffice 4.1
• For OpenServer 5.0.7

2
Pre-installation

• Handout

3
Documentation on CD

• \info\scooffice\
• osr5_Webclient_UsersGuide.pdf
• osr5mail_AdminGuide.pdf
• osr5mail_AdminTraining.pdf
• osr5mail_UserPreferences.pdf
• \info\scooffice\getstart
• gettingstarted.htm
• \info\scooffice\relnotes
• relnotes.htm
• \info\connector
• SCOofficeConnector_2.5_enu_n.pdf

4
Sizing Up a Server

• Things to consider
• How much email the customer sends/receives
• What type of attachments are common mp3, jpg,
  tiffs, etc.
• Are they using Anti Virus?
• Are they using Anti Spam?
• Are they using Global Disclaimers?

5
Message Flow
1. Incoming Mail 2. Postfix Sorts Mail 3. Amavisd Unpacks Mail 4. Clamav Scans for Viruses
6
Message Flow
5. SpamAssassin Scans for SPAM 6. Amavisd Re-packages Mail 7. Cyrus Delivers To Mail Box 8. User Accesses Mail
7
Installation of SCOoffice
8
Installation (cont)
9
Installation (cont)
10
Installation (cont)
11
Installation (cont)
12
Login to Administration Console
13
Account Administration - Domain
14
Create New Domain
15
Account Administration - User
16
Create New User
17
Backup SCOoffice
18
Backup Types
19
Backup Scripts

• /opt/insight/htdocs/is4web/cron/
• server-backup_cfg.sh
• server-backup_ldap.sh
• server-backup_mail.sh
• server-backup_restore.sh

Common to all scripts
20
server-backup_cfg.sh
21
Default Backup Directory
22
Restore SCOoffice
23
Restore Process
24
Restore Scripts

• /opt/insight/htdocs/is4web/bin
• server-restore_mail.sh
• server-restore_cfg.sh
• server-restore_ldap.sh
• /opt/insight/htdocs/is4web/cron/server-backup_rest
  ore.sh

Common to all scripts
25
Anti Virus/Spam Administration

• SCOoffice come preinstalled with both Anti Virus
  and Anti Spam programs enabled
• AMaViS (A Mail Virus Scanner) - Master Virus and
  Spam scanner
• Starts Spam Assassassin (Anti Spam)
• Starts Clamd (Anti Virus)

26
Amavis Configuration File
27
Virus Protection

• ClamAV configuration file
• /opt/insight/etc/clamav.conf
• roots crontab is configured to download latest
  definition files
• 0 6 /opt/insight/bin/freshclam
• Virus definition files
• /opt/insight/share/clamav/main.cvd
• /opt/insight/share/clamav/daily.cvd

28
Captured Viruses
Viruses are quarantined to /opt/insight/var/virus
mails An email is forward to the recipient
letting them know of virus
29
Testing Virus Software

• Google search for EICAR Test Virus and download
  (safe virus for testing)
• Send an email to mail user with eicar virus
  attached
• Check email for user to see if virus software is
  working

30
Installing Third Party Virus Software

• Install supported third party virus software
• Configure /opt/insight/etc/amavisd.conf to
  disable clamAV and enable new virus software
• Restart amavisd
• /opt/insight/etc/rc/amavisd restart

31
Installing Sophos

1. Download from www.sophos.com
2. Create sophos user and group named sweep
3. Execute installation script install.sh
4. Comment out lines for clamav in amavisd.conf
5. Uncomment lines for Sophos Sweep
6. Restart amavisd amavisd restart

32
Anti-Spam

• Spamassassin configuration files are
• /opt/insight/etc/mail/local.cf
• /opt/insight/share/spamassassin/.cf
• Custom changes should only be made to
  /opt/insight/etc/mail/local.cf
• Changes made to /opt/insight/share/spamassassin/.
  cf files will be replaced during updates

33
Tuning Spamassassin

• required_hits common setting to adjust
  specifies the minimum score an email will receive
  to be tagged as spam
• The default is 5
• Custom changes added to /opt/insight/etc/mail/loca
  l.cf

34
Troubleshooting

• Problems during installation
• What daemons should be running
• Where are the log files
• Stopping and starting the SCOoffice Server
• Testing communications with running processes

35
Problems During Installation
/opt/insight/var/install.log
36
Running Daemons

• imapd
• amavisd
• saslauthd
• slapd
• cyrusmaster
• master

• qmgr
• proftpd
• libhttpd
• mon
• http
• pickup

37
Location of log files

• SCOoffice uses the following log files
• /var/adm/syslog
• /opt/insight/logs/amavis.log
• /opt/insight/logs/freshclam.log
• /opt/insight/logs/access_log
• /opt/insight/logs/error_log

38
Starting and Stopping SCOoffice

• The master script used to start and stop
  SCOoffice Server is
• /etc/init.d/insightserver stop
• /etc/init.d/insightserver start
• /etc/init.d/insightserver restart
• /etc/init.d/insightserver status
• /etc/init.d/insightserver recover

39
Using telnet to Troubleshoot

• telnet server3 25 (postfix-smtp)

40
telnet to Troubleshoot

• telnet server3 110 (Cyrus-pop)

41
telnet to Troubleshoot

• telnet server3 143 (Cyrus-IMAP)

42
telnet to Troubleshoot

• telnet server3 21 (ProFTP)