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Jennifer Ahrens,

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Transferred from Consumer Protection to Life, Health & Licensing in November 2006 ... Consumer Protection continues to handle individual provider complaints ... – PowerPoint PPT presentation

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Title: Jennifer Ahrens,


1
Texas Association of Health Plans Conference
  • Jennifer Ahrens,
  • Doug Danzeiser and
  • Dianne Longley
  • Texas Department of Insurance
  • Life, Health Licensing Program

2
Jennifer Ahrens
  • Senior Associate Commissioner
  • Life, Health Licensing Program

3
80th Texas LegislatureTrends for Insurance
  • Flexibility
  • Transparency
  • Accessibility

4
Provider Ombudsman
  • Part of prompt pay efforts
  • Transferred from Consumer Protection to Life,
    Health Licensing in November 2006

5
Provider Ombudsman (Cont.)
  • Consumer Protection continues to handle
    individual provider complaints
  • Provider Ombudsman monitors complaint trends
    among carriers and across issues
  • Collects and analyzes quarterly prompt pay data
    from carriers
  • Conducts quarterly and ad hoc TACCP meetings
  • Facilitates report development and
    recommendations to the legislature from the TACCP

6
Prompt PayNew Underpayment CalculationSB 1884
Effective September 1, 2007
  • Paid on or before the 45th day after the end of
    the applicable statutory claim period
  • Billed charges 1,500
  • Amount of contracted rate 1,000
  • Patients cost share 0
  • Amount paid timely 800
  • Amount underpaid on contracted rate 200
  • 200 / 1,000 ( 20) X 1,500
  • 300 (the underpaid amount)
  • Multiply by 50
  • 150 penalty payment

7
Recent Enforcement Actions
  • Silent PPOs
  • Recent Order - 15,000 Fine
  • Violation of TIC 1301.056 and 542

8
Recent Enforcement Actions (Cont.)
  • Medicare Supplement Marketing
  • Two Orders Against Company
  • First 95,000 for failure to have required
    procedures regarding marketing
  • Second 95,000 holding carrier responsible for
    acts of agents
  • Four orders entered against carriers subagents

9
Recent Enforcement Actions (Cont.)
  • Prompt Pay
  • A number of cases
  • Recent order
  • 45,000 Fine - failure to timely and accurately
    process and pay particular type of claim

10
Recent Enforcement Actions (Cont.)
  • Health Reinsurance System
  • Recent Order
  • 150,000 (carrier and TPA jointly)
  • Improper submission of lives to the THRS
  • Prompt pay violations

11
Recent Enforcement Actions (Cont.)
  • Unauthorized Insurance
  • Recent Proposal for Decision
  • Agent - 1,000,000 proposed fine for unauthorized
    stop loss insurance
  • Recent Criminal Sentencing
  • Agent 27 year federal sentence for unauthorized
    health insurance

12
Sunset Review
  • Review in 2007 to 2009
  • Sunset will seek stakeholder input
  • Self Evaluation Report
  • (http//www.tdi.state.tx.us/reports/sunset/documen
    ts/tdiser.pdf)
  • Sunset Resource Page
  • (http//www.tdi.state.tx.us/general/sunset.html)

13
Healthy Texas
  • Part of SB 10
  • Directs the Department to
  • Analyze the underserved segments of the small
    group market
  • Propose a program that would offer health
    coverage to eligible people
  • Report to the legislature November 1, 2008

14
Dianne Longley
  • Director of Special Projects
  • Life, Health Licensing Program

15
SB 10 Medicaid Reform and Health Care Benefit
Programs
  • Note Though authorized by the Texas Legislature,
    some provisions are dependent on approval from
    CMS
  • Expands coverage of the uninsured through a
    non-Medicaid program could include purchase of
    an insured benefit plan
  • Creates Texas Health Opportunity Pool (HOP) trust
    fund to provide coverage/premium assistance to
    uninsured and funding for uncompensated care
    providers includes requirement that TDI and HHSC
    develop premium assistance program for low-income
    persons
  • Requires Medicaid HMO contracts to include
    performance incentives

16
SB 10 (Cont.)
  • Encourages Medicaid HMOs to provide
    non-traditional value- added services designed to
    improve health of enrollees
  • Expands assistance to enable Medicaid recipients
    to enroll in private group health plans
  • Authorizes small employers and counties to create
    regional health plans to provide affordable
    health insurance coverage
  • Requires TDI and HHSC to study and recommend
    options for creation of a small employer premium
    assistance program requires report to
    Legislature by 11-1-08

17
SB 10 (Cont.)
  • Creates the health and long term care insurance
    incentive committee to study health insurance/LTC
    markets and recommend options for expanding
    coverage
  • TDI serves on Committee
  • Must look at premiums, administrative costs,
    development of reinsurance system for claims
    exceeding 50.000, premium subsidies, inclusion
    of dependents regardless of age, use of health
    care technology to save money.

18
SB 1731 Consumer Access to Health Care
Information
  • HHSC must collect and provide information
    regarding facility pricing practices
  • Establishes pricing requirements for physician
    and facility billing practices
  • Disclosure
  • Cost estimates
  • Itemized statements
  • Refunds
  • Requires creation of Consumer Guide to Health
    Care, posting on HHSC and Texas Medical Board
    websites

19
SB 1731 Insurance Provisions
  • Requires TDI to collect health benefit plan
    reimbursement rates info must be published on
    Dept. of State Health Services website and may
    also be published on TDI website
  • TDI staff is working with stakeholders (including
    TAHP members) to develop reporting requirements
  • Draft rule will be published for comment this
    fall adoption target date is December 31, 2007
  • .

20
SB 1731 Insurance Provisions (Cont.)
  • Requires TDI to collect and publish HMO and PPO
    data regarding enrollee satisfaction, quality of
    care, premium costs and increases, plan benefits,
    claims payment, and network adequacy
  • TDI staff is working with stakeholders to
    determine what data to collect to meet statutory
    requirements
  • Draft rule will be published for comment early
    next year adoption target date is early spring

21
SB 1731 Insurance Provisions (Cont.)
  • Requires TDI to work with advisory committee to
    study network adequacy rules required to collect
    necessary data
  • TDI has solicited nominations for advisory
    committee and expects to finalize appointments
    within the next week
  • Upon request, requires health plans/HMOs to
    provide a prospective estimate of payments for
    medical services and information on whether
    proposed services are covered
  • Requires health plans/HMOs and facility-based
    physicians providing out-of-network services to
    provide notice of balance billing to enrollees
    and patients

22
HB 1 Three Share Grant Program
  • Rider in Appropriation bill requires TDI to
    establish a three-share grant program
  • Funds up to 300,000 in grants in FY 2008 and
    450,000 in FY 2009 to award grants to local
    government entities for research, planning and
    development of 3-share premium assistance
    programs
  • TDI currently drafting grant requirements and
    hopes to post application by end of year

23
Doug Danzeiser
  • Deputy Commissioner for Regulatory Matters
  • Life, Health Licensing Program

24
HB 472
Regulation of TPAs, including workers
compensation administrators. Prohibits
compensation based upon savings from adverse
claim decisions
25
HB 522
Requires TDI to adopt standards for health plan
ID cards and electronic exchange of insurance
information
26
HB 1594
Provides for expedited credentialing and
in-network payment of physicians joining
established, contracted medical groups
27
HB 1847
Permits non-insurance benefits and related
services for accident, health, life, and
long-term care insurance
28
HB 2015
Reporting of claim information under certain
group health plans providing administrative
penalties
29
HB 2251
Regulates webpage advertising and amends other
advertising provisions
30
SB 1255
The powers and duties of certain small and large
employer health cooperatives
31
Helpful Resources
  • TDI Website
  • www.tdi.state.tx.us
  • LHL Main Line
  • 512-305-7342
  • Life/Health Division
  • LifeHealth_at_tdi.state.tx.us
  • Health Workers Compensation Network
    Certification and Quality Assurance Division
  • HWCN_at_tdi.state.tx.us
  • The Texas Health Options Website
  • www.TexasHealthOptions.com
  • TDI Proposed/Adopted Rules
  • www.tdi.state.tx.us/commish/parules.html
  • Texas Legislature Website
  • www.capitol.state.tx.us
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