Placing A Request

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Placing A Request

• Union Catalog
• Z39.50 Target Catalog
• Blank Request Form

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Requesting an Item From the Union Catalog

• All locations attached to the bibliographic
  record will be part of your lender list.
• You can combine those locations with other Z39.50
  target catalogs by using the SSS request option.
• Requests will go to libraries closest to you
  first.

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Click on Request This Item
When you locate the item you want to request,
click on REQUEST THIS ITEM.
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The Interlibrary Loan request form will appear.
Enter the patron name and the patrons telephone
number or e-mail address. You want to include
whatever information is necessary for you to
notify the patron when the item arrives.
The Lender List box will include the symbols of
the libraries that own the item.
Enter your patrons name and contact information
If you have 3 or more potential lenders, click on
SUBMIT to send the request to the first location.
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SSS Request

• SSS is an acronym for Search Selected Sites.
• SSS will combine the locations of the item in the
  union catalog with Z39.50 catalog locations in
  the lender list of the request.

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Choose the appropriate bibliographic record for
the item you need from the NJ Union Catalog.
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Click on SSS Request
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Place a checkmark in front of each librarys copy
you would like to try to obtain. It is best to
have at least 3-5 locations in your lender list
box.
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Your Lender List will include libraries in the NJ
Union Catalog and Z39.50 catalogs.
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Requesting an Item from a Z39.50 Target Catalog

• Z39.50 target catalogs will show you current
  circulation status of the item.
• You will want to do a SSS request to obtain
  additional locations for the work.

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Circulation Status
To combine this location with others, click on
SSS request.
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Place a checkmark in front of the appropriate
item(s). Click on SUBMIT.
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All copies you checked will be in your lender
list.
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Click on Submit To send the request to the first
potential lending library.
Enter your patrons name, telephone number, and
need before date.
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A Blank Request Form

• If you cannot find the item you are looking for
  in JerseyCat, you can enter the bibliographic
  data into a blank request form.
• The JerseyCat staff will send your request out
  of state via OCLC.

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Click on the Blank Request button to retrieve a
blank request form from any bibliographic record.

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Enter the bibliographic information along with
the ISBN and patron information.
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Lender List Box
To send the request to the JerseyCat staff,
enter njac,30 in the Lender List box. Click on
Submit.
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Interlibrary Loan Workflow

• Status Browse
• Receiving an Item
• Requesting a Renewal
• Returning an Item
• Deleting a Record

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Status Browse
ILL Admin
All of your interlibrary loan requests can be
found in their appropriate statuses in the
Status Browse screen. The Status Browse screen
is found under the ILL ADMIN button.
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Definitions of ILL Borrowing Statuses

• Awaiting Approval
• Approved
• Received

• You need to approve a request from one of your
  customers.
• A request has gone to the first potential lending
  library.
• Borrowing library has received the item

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Definitions of ILL Borrowing Statuses

• Renewal
• Returned
• Complete

• A customer has requested a renewal for an item on
  loan
• You have returned an item you borrowed for a
  customer
• The lending library has received the material you
  returned

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Definitions of ILL Borrowing Statuses

• Cancelled
• Expired
• Not Received

• You have cancelled a request
• Need before date has come and the request hasnt
  been filled
• 10 days have passed since lender shipped item.
  You still have not received it.

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Definitions of ILL Borrowing Statuses

• Overdue
• Pending Cancel
• Pending Change

• The item is overdue. You need to return it.
• You refused a proposed change status from a
  lender
• You have accepted a proposed change from a lender.

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Definitions of ILL Borrowing Statuses

• Proposed Change
• Recalled
• Unfilled

• Lender has proposed a change to your request.
• You need to return this item as soon as possible.
• The request cannot be filled by a library in your
  lender list.

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Definitions of ILL Borrowing Statuses

• Renewal Accepted
• Renewal Rejected
• Retry

• Lending library renewed the item.
• Lending library denied the renewal of the item.
• Lending library says to try later.

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Updating Your Borrowing Requests

• It is very important to update your requests
  when
• You receive the item
• You return the item
• You need to renew an item

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Update Your Items to Received
Items you receive should be in your Shipped
list. Click on the link to pull up the list.
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Use the drop-down menu to change the status to
RECEIVED. Click on SUBMIT to make the status
change permanent.
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Update Your Items to Returned
When your customer returns the item, update the
request to returned. The item should be in the
Accepted Renewal or Received link.
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Use the drop-down menu to change the status to
RETURNED. Click on SUBMIT to make the status
change permanent.
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Request a Renewal
Items which you want to renew should be in your
RECEIVED link. Click on the link to see your
RECEIVED item list.
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Use the drop-down menu to change the status to
RENEWAL. Click on SUBMIT to make the status
change permanent.
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Searching for Interlibrary Loan Requests

• You can search for ILL requests by
• ILL Number
• Title
• Patron Name

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To Search by Request Number
Click on STAFF MENU Click on ILL ADMIN Click on
REQEST NUMBER Search
To search for a borrowing request by Request
Number, click on REQUEST NUMBER SEARCH.
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Enter the number of the request. Click on
SUBMIT.
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The request will appear on your screen
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To Search by Title

• Click on Staff Menu
• Click on ILL Admin
• Click on Title Browse

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Enter the title in the Search Title box. Click
on SUBMIT.
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The title will come to the top of the title
request index.
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To Search by Patron Name
Click on Staff Menu Click on ILL Admin Click on
Patron Browse
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Enter the name of your patron. Click on SUBMIT.
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The requests in that patrons name will come to
the top of the list.