Group project

1
Group project

• E-government in ASEAN
• the current level of penetration andproposed
  strategies for promoting

1. Mr. Ho Quang Dzung 2. Mr. Phan Tuan
Anh 3. Ms. Eun-Young Kim 4. Mr. Le Quan
2
Contents
1. Overview on the e-government in ASEAN 2.
E-readiness assessment of ASEAN countries 3.
Survey on e-Government projects in ASEAN
countries 4. Proposed strategies for fostering
the common e-government in ASEAN
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Impacts of IT on ASEAN economies

• Information technology (IT) evolution is changing
• The way we do the biz, share the information,
  governments are run, and social services are
  delivered
• Reconstructing the basis of national economic
  power gt reduce the gaps within countries
  gtglobal balance of economic power
• ASEAN (Association of South-East Asian Nations)
  attempts to exploit the IT for the future growth

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E-Government in ASEAN

• Main target Develop the ASEAN Information
  Infrastructure (AII)
• Fostering economic development in the various
  ASEAN countries
• Strengthening national and regional resilience by
  making ASEAN governments more efficient through
  electric governance
• Facilitating tech. transfer among ASEAN members,
  etc
• E-Government?
• e-Government is a form of usage Information and
  Communication Technology (ICT) in supporting
  government activities such as paperwork
  reduction, public service computerization,
  e-Procurement and one-stop government services.
• e-Government is a common policy target in the
  national IT strategy in various countries in
  ASEAN.

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Main issues in e-government

• Main issues involved in e-G
• Physical infrastructure
• Legal and regulatory environment
• Manpower in IT
• Specific strategies, action plans to promote e-G
• ASEAN 10 members gt very different levels on IT
  infrastructure, IT human resource, penetration
  on e-government gt different plans for developing
  e-government

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How to develop e-government in ASEAN

• Following presentations
• Analyzing the current status of IT
  infrastructure development, manpower in IT, gt
  the readiness for the digital economy and
  e-government deployment in ASEAN (Mr. Phan Tuan
  Anh)
• Surveying on e-government projects in each ASEAN
  countries gt lessons from practice (Miss.
  Eun-Young Kim)
• Analyzing some successful plans on implementing
  e-government in developed countries (US, European
  countries, Australia, ) gt proposed tactics and
  strategies relevant for fostering the
  e-government in ASEAN (Mr. Le Quan)

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What is e-readiness

• What is e-readiness
• e- Readiness is the degree to which a community
  is prepared to participate in digital economy.
• Every economy regardless of its level of
  development, presents a readiness profile on the
  global stage, composed of it national policies,
  level of technology integration, and regulatory
  practices.
• e- ASEAN readiness assessment
• e-ASEAN Framework Agreement signed by the 10
  ASEAN Nations in November 2000.
• e-ASEAN Task Force and Working Group formed to
  assist in realizing the goals.
• IBM awarded a competitive tender by the ASEAN
  Secretariat to assess the e-readiness of ASEAN
  member countries whilst laying the foundation for
  future assessments

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How to assess the readiness (1)
Data was gathered using measures in the readiness
guide that are aligned with individual e-ASEAN
Framework Agreement initiatives
Workforce Localization Public Access
points Home users Business Users Education
e-Society
Communication Infrastructure Internet Access
Services End User devices Affordability
e-ASEAN framework Goals
Current Status Taxation Legal Framework
Payments Physical Distribution
Infrastructure
e-Commerce
Penetration Use Type organization
Promotion
e-Government
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How to assess the readiness (2)
The IBM methodology defines four stages in the
development of an information economy. The IBM
team used this approach to assess ASEAN readiness
levels and to develop recommendation
A comprehensive infrastructure framework for
ICT development has been established and is being
updated and modified to work effectively within
the political, economic, geographic, social and
demographic characteristics of the country.
There is general acceptance by citizens,
business and the government of the dynamics in
society caused by Technology advances. An
embedding country will be Incorporating
e-business requirements into its policies,
legislation and regulation and is using these to
enhance its international standing.
move to world-class practice by inventing and
reinventing traditional ways of doing things in
a way which improves productivity and standards
of living.

• The basic Infrastructure requirements for
  e-readiness are in place or are planned to be in
  place in the short term.
• There is political commitment to positioning the
  country for the ICT revolution.

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The ASEAN region has disparate levels of
e-Readiness
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Readiness development stages
The countries with similar levels of development
were clustered using the four stages of
development to identify their common challenges
and potential focus areas
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Progressive development was analyzed at an
initiative level usingthe assessment measures
developed by the IBM team. At theinitiative
level, the uneven development of ASEAN is apparent
The ASEAN countries levels of e-Readiness
Source IBM e-ASEAN readiness Assessment
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Current situation of e-gov project of each country
E-government rankings by country 2002
Rank
Country
Rank
Country
166
Myanmar
164
Brunei
80
Philippines
94
Cambodia
10
Singapore
95
Indonesia
67
Thailand
101
Laos
134
Vietnam
21
Malaysia
(source Brown University, Global e-government
2002 report)
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Current situation of e-gov project of each country
Individual country profiles for selected feature,
2002
(source Brown University, Global e-government
2002 report)
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Current situation of e-gov project of each country

• Singapore a comprehensive one-stop government
  website (www.gov.sg) which allows its citizens
  all over the world to access via the web basic,
  relevant and up-to-date public information about
  the country.
• Thailand WWW Virtual Library (www.nectec.or.th)
  provides directories on government, academic
  affairs, business/commercial information,
  organizations, IT standards, Internet maps, Thai
  newsgroups, the weather, and information on the
  El Niño phenomenon and the Haze Crisis.

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Current situation of e-gov project of each country

• Malaysia MDC (Multimedia Development
  Corporation)
• http//www.mdc.com.my/index.html) leading
  egovernment project since 1997. Pursuing projects
  related with eService, eProcurement, Generic
  office environment, HRMIS etc.
• Indonesia Badan Pusat Statistics provides data
  on agriculture, wages, employment, latest
  economic indicators, and national as well as
  provincial profiles on its BPS Website
  (www.bps.go.id).
• Brunei Brunei Darussalam Official Website
  (www.brunei.gov.bn) provides news and information
  on its government.

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Current situation of e-gov project of each country

• Myanmar Government official website, The Golden
  Pages of Myanmar (www.myanmar.com), which can be
  read in English, German, Japanese and French,
  provides information on government policies,
  tourism and business.
•  Philippines No government-wide website,
  President Estradas website (www.erap.com)
  includes Eraps Office On-Line, Eraps Home on
  the Web, Erap Interactivean alternative
  channel where (citizens) opinions and
  suggestions can be heard by the President
  himselfand Erap Todaythe online newspaper of
  President Estrada. The website also has links
  to various government offices, diplomatic posts
  and State Universities/Colleges/Institutions.

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Current situation of e-gov project of each country

• Vietnam (www.Vietnamembassy-usa.org) the Kingdom
  of Cambodia (www.embassy.org/cambodia) and Laos
  (www.Laoembassy.com) use their respective
  embassies in developed countries to disseminate
  information to a wider audience, particularly
  tourists and business executives. These websites
  provide updated national news and information on
  government, economy, business, investment, and
  tourism.

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Challenges for cooperation of e-gov in ASEAN

• Different levels of e-readiness
• Infrastructure
• Penetration
• Human resource
• Different e-gov scope and stage of development in
  member countries
• Lack of equal legal framework
• Language and culture barrier

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Strategy toward an e-gov of ASEAN

• Securing all members commitment to develop an
  inter-operable e-gov, embedded in their e-gov
  development policy
• Setting up an appropriate legal environment in
  region.
• Enhancing IT infrastructure for e-gov bridging
  digital divide
• Sharing experience of e-gov implementation in
  each country.

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ASEAN-wide commitment

• Create sufficient attention of economies to e-gov
  at ASEAN-wide level
• Commit to support e-gov in general, and an ASEAN
  e-gov in particular.
• Adopt ICT as an integral part of business
  planning
• Drive e-gov initiatives under their own portfolio
• Avoid lagging of some countries plan vs. actual
  situation of members.

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Set up legal environment for e-gov at ASEAN level

• Originated from awareness of e-gov.
• Harmonized law and regulations
• Target enabling inter-operation of e-gov in
  member countries
• In step-by-step development of legal framework
  for e-gov in each country, an e-gov of ASEAN
  should be followed consistently.

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Enhancing IT infrastructure close digital divide

• Required to support the wider adoption of e-gov
  in ASEAN, especially in large separation of IT
  infrastructure of members.
• Comprehensiveness should be suitable for
  developing members to follow
• Consistent standard should be applied a clear
  roadmap is required for each country, in
  accordance with overall development plan

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Sharing information in implementation

• Experience of developed countries in the group is
  very helpful, members can benchmark their
  progress.
• Organizing workshops, seminars with invited
  oversea experts to share experiences.
• Forming active research groups to study the
  obstacles of e-gov implementation, paying special
  attention to digital divide, equal opportunities
  and capability building with a common e-gov of
  ASEAN.
• Conducting pilot projects

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Other issues of common e-gov

• Information security difference between
  developed and developing members
• Strong leadership is needed to pursuit a long
  term plan for a common e-gov.
• Language and culture
• Need to assign a common language for e-gov
  website, beside the original language of member
  country.
• Need to address culture difference between
  countries.
• At current level, initial steps can be
  implemented in government services that are
  common to all members like visa issuance, customs
  processing of imports and exports, standardized
  database of businesses.

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Conclusion

• Strategy for a common e-gov of ASEAN need to
  consistently concern the big digital divide
  between members.
• A copy of Europe model to ASEAN is inappropriate
  because of wide-spread e-readiness of ASEAN
  member.
• In spite of digital divide, with suitable
  strategy, a inter-operable ASEAN e-gov network
  can be formed. In initial stages, due to lagging
  of some members, only limited cooperation is
  possible, but as their infrastructure improves,
  it will be gradually upgraded to support down to
  C2G level.

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The End
Thank youfor your attention!