FNS Instruction 1131

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FNS Instruction 113-1

• Civil Rights Compliance and Enforcement
• Nutrition Programs and Activities
• NC Department of Public Instruction
• Child Nutrition Services Section

2
The recently issued FNS Instruction 113-1

• Merges all of the previously independent
  instructions into 1 document and
• Includes 4 appendices that provide
  program-specific guidance.

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The Appendices are

• Appendix A Food Stamp Program
• Appendix B Child Nutrition Program
• Appendix C Food Distribution Programs
• Appendix D WIC and WIC Farmers Market
  Nutrition Program (FMNP)
• Appendix E Sample Complaint Forms
• Appendix F Complaint Processing and
  Procedures Flowchart

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What does the recently issued FNS Instruction
change?

• Amends certain procedures
• Affords equal opportunity for religious
  organizations
• Clearly establishes complaint handling
  procedures and
• Is a single reference for civil rights compliance
  and enforcement.

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Common Areas in Former and Current Versions

• Definitions
• Responsibilities
• Public Notification
• Assurances
• Civil Rights Training
• Data Collection and Reporting
• Compliance Reviews
• Resolution of Noncompliance
• Complaints of Discrimination

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New Sections

• Limited English Proficiency (LEP)
• Equal Opportunity for Religious Organizations
• Appendices

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Civil Rights Policy Protected Bases for CN
Programs

• Race
• Color
• National Origin
• Age
• Sex
• Disability

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Civil Rights Policy

• The U.S. Department of Agriculture prohibits
  discrimination
• in all its programs and activities on the basis
  of race, color,
• national origin, age, disability, and where
  applicable, sex,
• marital status, familial status, parental status,
  religion,
• sexual orientation, genetic information,
  political beliefs,
• reprisal or because all or part of an
  individuals income is
• derived from any public assistance program. (Not
  all
• prohibited bases apply to all programs.) Persons
  with
• disabilities who require alternative means for
• communication of program information (Braille,
  large
• print, audiotape, etc.) should contact USDAs
  TARGET
• Center at [phone] (voice and TTY).

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Civil Rights Policy

• Although it is the policy of the USDA to provide
  fair and equitable treatment to every employee
  and customer, there are specific laws and
  regulations that provide for the protected bases
  for each nutrition assistance program.
• For this reason, sexual orientation, marital or
  family status, parental status, and protected
  genetic information are not protected bases in
  FNS federally-funded nutrition assistance
  programs.

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Applicability

• This Instruction is applicable to all programs
• and activities of a recipient of Federal
• financial assistance, whether those
• programs and activities are Federally -funded
• in whole or not.

11
Limited English Proficiency

• Definition
• Individuals who do not speak English as their
  primary language and who have a limited ability
  to read, speak, write, or understand English.
• Recipients of Federal financial assistance have a
  responsibility to take reasonable steps to ensure
  meaningful access to their programs and
  activities by persons with limited English
  proficiency.

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Limited English Proficiency

• Factors to consider in addressing LEP
• Number of LEP persons served or encountered in
  the eligible population.
• Nature and importance of the program, activity,
  or service provided by the program.
• Resources available to the recipient and costs
• For further information www.LEP.gov

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Equal Opportunity for Religious Organizations

• Ensures a level playing field for the
• participation of faith-based organizations
• and other community organizations in
• USDA programs.

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Equal Opportunity for Religious Organizations

• This is accomplished by
• prohibiting discrimination on the basis of
  religion, religious belief, or religious
  character in the administration of Federal funds
• allowing a religious organization that
  participates in USDA programs to retain its
  independence and continue to carryout its
  mission, provided that direct USDA funds do not
  support any inherently religious activities such
  as worship, religious instruction, or
  proselytization.

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Equal Opportunity for Religious Organizations
(cont.)

• clarifying that faith-based organizations can use
  space in their facilities to provide USDA-funded
  service without removing religious art, icons,
  scriptures, or other religious symbols and
• ensuring that no organization that receives
  direct financial assistance from the USDA can
  discriminate against a program beneficiary, on
  the basis of religion or religious belief.
• For further information www.fbci.gov

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Public Notification

• All FNS assistance programs must include a public
  notification system.
• The purpose of this system is to inform
  applicants, participants, and potentially
  eligible persons of
• program availability,
• program rights and responsibilities,
• the policy of nondiscrimination, and
• the procedure for filing a complaint.

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3 Elements of Public Notification

• 1. Program Availability
• Inform applicants, participants, and
  potentially eligible persons of their program
  rights and responsibilities and the steps
  necessary for participation.
• 2. Complaint Information
• Advise applicants and participants at the
  service delivery point of their right to file a
  complaint, how to file a complaint, and the
  complaint procedures.

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3 Elements of Public Notification

• 3. Nondiscrimination Statement
• All information materials and sources,
  including Web sites, used by FNS, State agencies,
  local agencies, or other subrecipients to inform
  the public about FNS programs must contain a
  nondiscrimination statement. The statement is
  not required to be included on every page of the
  program Web site. At a minimum the
  nondiscrimination statement or a link to it must
  be included on the home page of the program
  information.

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Nondiscrimination Statement

• In accordance with Federal law and U.S.
• Department of Agriculture policy, this
  institution is
• prohibited from discriminating on the basis of
  race,
• color, national origin, sex, age or disability.
• To file a complaint of discrimination, write
  USDA,
• Director, Office of Civil Rights, 1400
  Independence
• Avenue, SW, Washington, D.C. 20250-9410 or call
• [phone] or [phone] (TTY). USDA is
• an equal opportunity provider and employer.

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Methods of Public Notification

• Prominently display the And Justice for All
  poster.
• Inform potentially eligible persons, applicants,
  participants and grassroots organizations of
  programs or changes in programs.
• Provide appropriate information in alternative
  formats for persons with disabilities.
• Include the required nondiscrimination statement
  on all appropriate FNS and agency publications,
  Web sites, posters and informational materials.
• Convey the message of equal opportunity in all
  photos and other graphics that are used to
  provide program or program-related information.

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Assurances

• To qualify for Federal financial assistance,
• an application must be accompanied by a
• written assurance that the entity to receive
• financial assistance will be operated in
• compliance with all nondiscrimination laws,
• regulations, instructions, policies, and
• guidelines.

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Assurances

• FNS will obtain a written assurance from each
  State agency and will ensure that State agencies
  obtain assurance from local agencies and
• a civil rights assurance must be incorporated in
  all agreements between State agencies and local
  agencies.

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Civil Rights Training

• State agencies are responsible for training local
  agencies on an annual basis.
• Local agencies are responsible for training their
  subrecipients, including frontline staff who
  interact with applicants or participants on an
  annual basis.

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Civil Rights Training

• Specific subject matter required, but not limited
  to
• Collection and use of data
• Effective public notification systems,
• Complaint procedures,
• Compliance review techniques,
• Resolution of noncompliance,
• Requirements for reasonable accommodation of
  persons with disabilities,
• Requirements for language assistance,
• Conflict resolution, and
• Customer service.

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Collecting and Reporting Participation Data

• State agencies, local agencies and other
  subrecipients are required to obtain data by race
  and ethnic category on potentially eligible
  populations, applicants, and participants in
  their service area.
• Systems for collecting actual racial and ethnic
  data must be established and maintained for FNS
  programs with the exception of certain Food
  Distribution Programs listed in Appendix C.
• Ask all program applicants and participants to
  identify all racial categories that apply (per
  OMB guidance).
• Self-identification or self-reporting is the
  preferred method of obtaining data.

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Collecting and Reporting Participation Data

• In instances were racial/ethnic data is collected
  via online, provisions must be made for
  applicants/ participants to self-identify. The
  ability to verify this data by some manner of
  signing a printout, etc., must be available.
• Data must be collected/retained by the service
  delivery point for each program as specified in
  the program regulations, instructions, and
  policies.
• Records must be maintained for 3 years.
• Access restricted only to authorized personnel.
• Submitted, as requested to FNS

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Compliance Reviews

• State agencies review local agencies.
• Local agencies review their subrecipients.
• Pre-award Reviews
• Post-award Reviews
• For Cause Reviews
• State agency must report significant findings to
  the reviewed entity and FNS.

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Post-Award or Compliance Review (CRE)

• Selection for a CRE will be based on an
  indication
• of possible concerns such as
• an unusual fluctuation in participation of racial
  or ethnic groups in a service area,
• the number of discrimination complaints filed,
• information from grassroots and advocacy groups,
  individuals and State officials, and
• unresolved findings from previous civil rights
  reviews.

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Post-Award or Compliance Review (Management
Evaluation)

• FNS reviews State agency for
• Review of lower-level agencies
• Data collection counts are valid
• Data collection program records have restricted
  access
• Program requirements are applied uniformly
• Public notification

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Post-Award or Compliance Review

• Complaint process
• Training
• Non-discrimination statement usage
• State agency is training local agencies
• Analysis of denied applications and
• Vendor compliance.

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Post-Award or Compliance Review (CRE)

• Scope of State agency
• eligible persons and households have an equal
  opportunity to participate
• case records are coded by race or ethnic origin
• offices are displaying the And Justice for All
  poster in a prominent location
• nondiscrimination statement

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Post-Award or Compliance Review (CRE)

• availability of program information to eligible
  persons, program applicants and participants
• racial and ethnic data collection, and
  maintenance for 3 years
• complaint processing and
• training.

34
Compliance ReviewsFor Cause

• Conducted by CN when
• Program participation data indicates that a
  particular group in a specific area is not
  benefiting from an FNS program
• reports of alleged noncompliance made by the
  media, grassroots organizations, or advocacy
  groups need to be resolved

35
Compliance Reviews For Cause

• reports of alleged noncompliance made by other
  agencies, such as DOE and HHS, need to be
  resolved or
• patterns of complaints of discrimination have
  been documented.

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Resolution of Noncompliance

• Definition of Noncompliance
• A factual finding that any civil rights
• requirement, as provided by law, regulation,
• policy, instruction, or guidelines, is not being
• adhered to by a State agency, local agency,
• or other subrecipient.

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A finding of noncompliance may be the result of

• a Management Evaluation or a Civil Rights
  Compliance Review
• a special review or
• an investigation or
• CRE or other local level review.

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What are some examples of noncompliance?

• Denying an individual or household the
  opportunity to apply for program benefits or
  services on the basis of a protected class.
• Providing FNS program services or benefits in a
  disparate manner on the basis of a protected
  class (except as a disability accommodation).

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What are some examples of noncompliance?
(continued)

• Selecting members for planning and advisory
  bodies in such a way as to exclude persons from
  membership on the basis of a protected class.
• Selecting FNS program sites or facilities in a
  manner that denies an individual access to FNS
  program benefits, assistance, or services on the
  basis of a protected class.
• Over-verification of Categorical Eligibles

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What happens once noncompliance is determined?

• Steps must be taken immediately to obtain
  voluntary compliance.
• Effective date of the finding of noncompliance is
  the date of notice to the State agency, local
  agency, or other subrecipient.

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To achieve voluntary compliance, the State agency
must

• Provide immediate written notice to the local
  agency or other subrecipient indicating
• the areas of noncompliance, and
• the action required to correct the situation.
• Negotiate with the local agency or other
  subrecipient to achieve compliance.
• If corrective action has not been completed
  within 60 days of the finding, submit Report of
  Findings of Noncompliance in letter format to the
  Regional Administrator with attachments.

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SERO determines if further compliance efforts
should be pursued

• If so, case is referred back to State agency with
  suggestions for further actions.
• In cases where all efforts have been exhausted or
  initial determination was made by SERO-CRO, SERO
  sends letter to the State agency, local agency or
  other subrecipient.

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If voluntary corrective action cannot be achieved
within 60 days

• FNS-HQ must be advised and provided with
  pertinent documentation.
• FNS-HQ will decide on appropriate action.
• Once voluntary compliance efforts are exhausted
  30 day notification is provided.
• If still unresolved, forwarded to USDA OCR for
  formal enforcement action.
• As a last resort, FNS assistance is terminated or
  suspended.

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Complaints of Discrimination

• Recognizing a Civil Rights Complaint-
• allegation based on
• Race,
• Color,
• National Origin,
• Age,
• Sex, or
• Disability.

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Complaints of Discrimination

• timeframes for processing must be adhered to
• Right to File complaint must be filed in 180
  days
• complaints may be written or verbal as well as
  anonymous
• the use of a form is not required though provided
  as a prototype in the Instruction.

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Complaints of Discrimination

• certain key information should be requested
• complaints to CNP SAs are forwarded to CRO for
  processing
• a letter of acknowledgement is sent to the
  complainant
• age discrimination complaints are referred to
  FMCS within 10 days
• the parties are encouraged to resolve the issue
  at the lowest possible level, as expeditiously as
  possible and
• if finding(s), corrective action required.

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QUESTIONS?