Telefonija A'D'

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Telefonija A.D.

• Corporate Social Responsibility

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(No Transcript)
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Listed shareholder companyfounded in 1954
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Employees and turnover
Turnover Employees
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Products and services

• System Integration

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Products and services
Turnkey solutions Engineering Design

• Building cable gas networks
• Measuring and monitoring

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Products and services

• Local and access network

• WAN, MAN and LAN equipment

• Communicational equipment Accesories

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Products and services

• Structural Cabling

• Surveillance Systems

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Products and services

• Traffic Management

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Products and services

• Railway Tracking Systems

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Our partners
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Our Clients

• Telekom Srbija AD
• Elektroprivreda Srbije
• Ministarstvo odbrane Srbije
• Ministarstvo unutra- njih poslova
  Srbije
• Aerodrom Beograd
• Naftna industrija Srbije
• Mobilna Telefonija Srbije

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Corporate social responsibility

• Corporate social responsibility
• in practice

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Corporate social responsibilities
Stakeholders
Customers
Employees
Unions
Financial analysts
Marketplace
Workplace
Quality of Management
Community
Environment
Government NGOs
Local communities
Impact on Society
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Stakeholders
Customers
Employees
Unions
Financial analysts
Marketplace
Workplace
Quality of Management
Community
Environment
Government NGOs
Local communities
Impact on Society
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Training possibilities for employees

• 90000 EUR invested for the training of employees
  in last two years
• Areas covered
• Technical
• Quality Management
• Legal and economy issues
• Safety and occupational health
• Firefighting

3.23 Training days per Employee
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Licenses

• 46 licenses
• Installation and commissioning license
• Network design license
• Etc (Construction, Thermo, Gas, Architect,
  Energetic

By Serbian Chamber of Engineers

• Ericsson 110
• Keymile 32
• Cisco 27
• Avaya 26
• Nexans 15
• Aperto 8
• AMP 8
• Siemens 4
• Reichle DeMassari 2
• Nortel 2

TOTAL 234 Personal Licenses
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EDMS

• Implementation of the Electronic Document
  Management System
• Improvement of the working processes and the
  document flow

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Projects in progress

• Occupational health management system
  implementation according to OHSAS 18000 Standard
• Project started in December, 2007.
• Project will be ended in May, 2008.
• Expected effects
• Reducing the health risk of employees
• Upgrading the work conditions for staff

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Well being and minimum of occupational hazards,
as well as Health Safety are guaranteed for
employees.
People
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We introduced EMPLOYEE OF THE YEAR AWARD table at
the entrance as the start of TELEFONIJAS HALL OF
FAME
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Stakeholders
Customers
Employees
Unions
Financial analysts
Marketplace
Workplace
Quality of Management
Community
Environment
Government NGOs
Local communities
Impact on Society
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Projects

• Organizational changes
• Project started in May, 2007.
• Project ended in November, 2007.
• Effects
• Improvement of the company organization
• Implementation the Internal Audit function
• Upgrading the Human Resources function

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Corporate governance - shareholders

• Focus on
• Structure and operation of the Board of Directors
  and Executive Board
• Control Environment and Processes
• Information Disclosure and Transparency
• Treatment of Minority Shareholders.

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QMS - ISO 9000 since 1997
Customer focused Quality policy Customer
satisfaction is imperative
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Example reclamations in the E-business sector
Market
ZERO defect
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Market

• Distributors conference is held each year

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Stakeholders
Customers
Employees
Unions
Financial analysts
Marketplace
Workplace
Quality of Management
Government NGOs
Community
Environment
Local communities
Impact on Society
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Environmental responsibility

• New company building / September 2006.

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Envireomental Practice

• Periodical measuring of various emissions
  results are few time lesser than proscribed
• We are monitoring consumption of
• Electrical energy
• Energy for Heating
• Fuel for vehicles
• Water

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We are taking measures to obtain minimum waste
material in work process.
Envireomental Practice

• Usage of recycled materials and/or recycling
  techniques

TF-EMS-446-101 Waste and dangerous materials
Management
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Stakeholders
Customers
Employees
Unions
Financial analysts
Marketplace
Workplace
Quality of Management
Government NGOs
Community
Environment
Local communities
Impact on Society
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Building infrastructure

• Several Thousand Home gas network connections was
  build last year.
• February, 2007.
• 45000 donation to the Faculty of Electrical
  Engineering VoIP technology

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Awards Exhibitions

• Business Partner of the Year 2007

Exhibition of Children of Telefonija
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Stakeholders
Customers
Employees
Unions
Financial analysts
Marketplace
Workplace
Quality of Management
Government NGOs
Community
Environment
Local communities
Impact on Society
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Reporting
Property and Capital

• Annual Report
• Half Year report
• Quarterly Report
• Policies Quality, Environmental
• Goal A listing

http//www.telefonija.co.yu/investitori/finansijsk
i.htm
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Stakeholders
Customers
Employees
Unions
Financial analysts
Marketplace
Workplace
Quality of Management
Community
Environment
Government NGOs
Local communities
Impact on Society
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CSR Results Outcome of our activities?

• Increased efficiency and Companies Image
• Increased awareness of occupational hazards and
  health of employees as well as environmental
  protection
• Improved work conditions of our employees
• We accomplished major savings in conducting
  business .
• We achieve sustained belief of our partners and
  clients as major element of our comparative
  competitiveness.

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Our CREDO

• T for Trust
• E for Excellency and Quality
• L for Loyalty and Reliability
• E for Environmental awareness
• F for Focus on Client
• O for Openness
• N for New Technologies
• I for ICT and Security
• J for Job well done
• A for Active Cooperation