Centralized Support for Meeting Maker

1
Centralized Support for Meeting Maker

• I. What is happening?
• II. Why?
• III. Important dates
• IV. Who will be affected?
• V. Options available
• VI. Special note about MAC OSX

2
I. What is happening?

• Information Systems Computing support (i.e.,
  hosting of service) is being phased out
• All links on ISC web pages related to new
  accounts have been removed

• All KnowledgeBase articles related to new account
  creation have been removed. KB articles related
  to use or configuration still remain
• ITA will still assist departments with purchasing

3
II. Why?

• Consolidation of services OUTLOOK with Exchange
  offers similar calendaring service
• Low use of current service 1,500 licenses on
  ISC supported hardware/1,350 accounts
  created---45 of these users have never logged
  on an additional 15 have not logged on in over
  6 months
• Costs Support costs are on a per user basis

4
III. Important dates

• Current support contract with Meeting Maker
  expires on March 30, 2003
• ISC plans to run unsupported through the end of
  the Spring semester 2003 (May 17th-May 18th, 2003)

5
IV. Who will be affected?

• Any users on the hosts named-? ais, together,
  gatherI, gatherII, or gatherIII (These are
  actually 3 separate pieces of hardware)

• Any departments hubbed to ISC servers. These
  include
• -CNS
• -University Libraries
• -Enrollment Services
• -Research Graduate Studies

6
V. Options available

• Already using Exchange for email?
• -convert to use OUTLOOK/Exchange for calendaring
  as well

• Using POP server for email?
• -convert to use OUTLOOK/Exchange for calendaring
  email
• OR
• -set up as calendar only user

7
V. Options available (contd)

• Client choices include
• -OUTLOOK for all Windows versions (encouraging
  W2K)
• -Outlook Web Access-web based interface can be
  used by all

• Client choices include
• -OUTLOOK under MAC OS9
• -OUTLOOK under MAC OSX utilizing classic mode
• -Evolution client for LINUX/Solaris users

8
V. Options available (contd)

• Another access option
• -Remote Desktop Protocol/Remote Desktop Connector
  product from Microsoft? In testing currently
  would allow PC and MAC users to run OUTLOOK on a
  server in native mode with all functionality

9
V. Options available (contd)

• Any department may continue to use Meeting Maker
  at their own discretion
• ISC will donate hardware currently in use on a
  first come, first serve basis, but all future
  support costs (including hardware maintenance and
  network connection charges) will be
  responsibility of department

10
VI. Special note about MAC OSX

• Definitely the wild card in the mix, but
  classic mode implementation offers high level
  of functionality
• RDP/RDC product targeted mainly at this group

• Microsoft claims an OUTLOOK client to run
  native under OSX is under development
• Ximian (developers of Evolution) are also working
  on a MAC client

11
Some virus updates

• Four graphs

12
(No Transcript)
13
(No Transcript)
14
(No Transcript)
15
(No Transcript)