Tourism Enterprise Partnership

1
Tourism Enterprise Partnership Strategy
November 2008
2
TEPs Vision and Mission

• Vision
• to be the premier tourism small business
  development partner in South Africa
• Mission
• to facilitate the growth, development and
  sustainability of tourism enterprises to become
  internationally competitive

3
TEPs Objectives
4
Strategy to Achieve
TEP SUSTAINABILITY
MARKET ACCESS
TRANSFORMATION SUSTAINABILITY JOB CREATION
5
New TEP Direction

• Focus
• Higher quality
• Higher productivity
• Higher profitability
• Objectives
• Job Creation
• Transformation
• Sustainability

6
sTEP by sTEP Process
TEP Market Development
TEP Skills Development
TEP Product Development
7
Creating Clusters
Change of approach needed

• Market Access Focus
• Customer Service Focus
• Quality Focus
• Heritage Focus
• Experience Driven
• Learning Networks

8
Enterprise Graduation Model
9
TEPs Service Offering

• Training
• Facilitation of Market Access
• Transaction Facilitation
• Business Development Fund
• TEP Hidden Treasures Retail Project
• 2010 Channel and Product Surveys
• Development of Tourism Clusters
• Marketing and Branding

10
Partnerships
Extending access through

• Market Access
• Facilitating Funding Partnerships
• National, Provincial and Local Tourism
  Associations Partnerships
• International Partnerships (SATI)
• Corporate Partnerships

11
Business Approach

• Highest Quality, Inspiration, and Motivation
• Hands-on action and results orientated
• We come to you
• Active participation in the Tourism Value Chain-
  but through Partnerships or use of Experts in the
  Field
• Experts as Facilitators of each Initiative
• Project Management Approach
• Provincial Managers as Anchors with on-the-ground
  Product Knowledge and relationship-managers with
  small businesses
• Evolve and fine-tune all projects annually

12
The Changing Faces of the World
13
Facing the changes in South Africa
14
TEP a World of Change
I have a blind faith in the policy that quality,
tempered with good judgement and showmanship,
will win out against all odds Walt Disney