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Meeting Other HR Goals
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• Collective Bargaining and Labor Relations
• Managing Human Resources Globally
• Creating and Maintaining High-Performance
  Organizations

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Managing Human Resources Globally
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• HRM in a Global Environment
• Factors Affecting HRM in International Markets
• Human Resource Planning in a Global Economy
• Selecting Employees in a Global Labor Market
• Training and Developing a Global Workforce
• Performance Management across National Boundaries
• Compensating an International Workforce
• International Labor Relations
• Managing Expatriates

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Ch. 15 Learning Objectives

• Summarize how the growth in international
  business activity affects human resource
  management.
• Identify the factors that most strongly influence
  HRM in international markets.
• Discuss how differences among countries affect HR
  planning at organizations with international
  operations.
• Describe how companies select and train human
  resources in a global labor market.
• Discuss challenges related to compensating
  employees from other countries.
• Explain how employers prepare managers for
  international assignments and for their return
  home.

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HRM in a Global Environment

• The environment in which organizations operate is
  rapidly becoming globalized. Why?
• What is the impact of globalization on human
  resource activities?

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Employees in an International Workforce

• Employees in a global company may come from
• Parent country where an organizations
  headquarters is located
• Host country where an organization operates a
  facility other than the parent country
• Third country neither the parent or the host
  country of an employer
• Expatriates employees assigned to work in
  another country

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Levels of Global Participation
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Test Your Knowledge

• Hans works for a company whos headquartered in
  France and has foreign operations in Germany,
  only. Hans is a citizen of the Netherlands.
  Which of the following is most likely true?
• Hans works for a domestic company and is from the
  parent country.
• Hans works for a multinational company and is
  from the host country.
• Hans works for a global company and is from a
  third country.
• Hans works for an international company and is
  from a third country.

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Factors Affecting HRM in International Markets
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Five Dimensions of Culture
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How did the US score?

• A True, B False
• The US scored relatively high in individualism.
• The US scored high in femininity.
• The US scored low on uncertainty avoidance.

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Selecting Employees in a Global Labor Market

• Many companies send employees to assignments in
  foreign countries.
• What characteristics of employees for foreign
  assignments should be considered?

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Emotional Cycle Associated with a Foreign
Assignment
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Training and Developing a Global Workforce
Table 15.1
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Test Your Knowledge

• Employees from a high-power distance culture
  would feel most comfortable in a training class
  that
• Involved several group activities with classmates
• The teacher was the expert and responded
  definitively to all questions
• The teacher acted as a facilitator of group
  discussion
• None of the above

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Foreign Assignments

• Would you consider taking a foreign assignment
  for a 6 months to 1 year duration?
• AYes, BNo
• Before you took on a foreign assignment, what
  would you want to know?

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Cross-Cultural Preparation

• Training to prepare employees and their family
  members for an assignment in a foreign country
• Three phases
• Preparation language instruction and an
  orientation to the foreign countrys culture
• Assignment combination of formal program and
  mentoring to understand the foreign countrys
  culture
• Returning - providing information about the
  employees community and home country workplace

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Cross-Cultural Preparation
Figure 15.7
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Compensating an International Workforce
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Managing Expatriates

• In the US 16-40 of expatriates do not complete
  their assignment
• Challenges with managing expatriates include
• Selection
• Preparing
• Compensating
• Managing Performance
• Repatriation

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Selecting Expatriate Managers

• A successful expatriate manager must have the
  ability to
• Maintain a positive self-image
• Foster relationships with the host-country
  nationals
• Perceive and evaluate the host countrys
  environment accurately

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Compensating Expatriates
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Repatriation

• Repatriation
• The process of preparing expatriates to return
  home from a foreign assignment
• Activities that support repatriation
• Communication
• Validation

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Test Your Knowledge

• Rachel, an expatriate working in Japan is feeling
  very uncomfortable in her surroundings. She
  often feels as if she has said the wrong thing.
  Rachel is most likely in which emotional stage of
  expatriation
• Honeymoon
• Culture shock
• Learning
• Adjustment

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Video Outsourcing

• Do you believe the argument that outsourcing is
  about gaining jobs although down the road?
  Explain.
• Do you believe this outsourcing trend can be
  reversed? Explain.

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Video Jobs on the Move

• Give your personal opinion of outsourcing. How
  do you perceive it has or will impact you
  personally? Do you agree with the reference to
  tempering corporate greed made in the video?
  Explain.
• Discuss how the outsourcing trend affects the
  manner in which organizations currently manage
  human resources. Discuss how this trend will
  affect future HR management.

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Video Jobs on the Move

• Lets say you own a large service company that
  employs 1,000 people. You can save millions of
  dollars per year by outsourcing work to India.
  However, 500 jobs would be sacrificed here at
  home. Many of these workers have been with your
  company since you started it. Explain why you
  would outsource the work. Explain why you would
  not outsource the work.