NORTH CAROLINA UTILITY COORDINATING COMMITTEE

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NORTH CAROLINA UTILITY COORDINATING
COMMITTEE Harnett County January 16, 2007
DAMAGE PREVENTION AND SAFETY A SHARED
RESPONSIBILITY NORTH CAROLINA ONE CALL,
UTILITIES, LOCATORS, EXCAVATORS
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How we did in2006

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Three digits for North Carolina 8-1-1
February 9th 2006, North Carolina adopted
811. The FCC ordered all communication companies
have 811 put in place by April 13, 2007 The
North Carolina PUC issued an order to all
Communication Companies to convert to 811 by
August 7, 2006 in the State of NC. Several have
already converted.
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Searching for a way to manage your ticket
load? The North Carolina One-Call Center would
like to introduce a FREE web based application
that requires no additional hardware or software
to its members, introducing Web TMS. Web TMS is
a ticket management system which allows the
member to better manage their ticket load 24
hours a day, 7 days a week. Receiving
tickets via email, automatically assigning
tickets to a specific locator within a specific
place or county are just a few Web TMS perks.
The member will not only experience better Time
Management, but the Web TMS system automatically
responds to the North Carolinas Positive
Response System. If you are interested in the
Web TMS experience, please contact Database team
member Lesley Brady at 336-854-8597 or
Lesley_at_ncocc.org
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Looking to save your company Damages to
underground utilities can be costly to all
parties involved. If you are looking for a way
to reduce damages and put back into your
companies pocket schedule a FREE tailgate safety
meeting! For further details, on a program
tailored to fit your companys needs, please
contact the Marketing Team at the North Carolina
One-Call Center at 336-855-5760 or Sandra Johnson
at 919-836-2421.
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New Ticket Numbers North Carolina One-Call
Center, Inc. Locate Request numbering
System Beginning January 2007, The North
Carolina One-Call Center will start using a new
numbering system for tickets. A portion of the
new numbers will be based on the Julian Calendar
where each day of the year is numbered beginning
with 001 for January first. The A and C letters
will still appear at the beginning of the ticket
number to designate which server the ticket was
generated from. The last two digits of the
current year will follow the letter. Next will be
the number of the day from the Julian Calendar.
Lastly, a sequential number starting each day
with the number 1. The diagram below shows the
different sections of a ticket number and from
where they are derived. This number represents
the 759th ticket generated from the A server on
July 20, 2007 (July 20th is the 201st day of
2007). Example A07201759
A07201759
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Is Coming
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When a Customer Service Representative or Remote
Ticket Entry user creates a location request a
polygon will be used to identify the dig site.
If a polygon identifying the dig site covers an
area a member has polygoned as their database
then the member will be notified.
Member database polygon
Dig site
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If the dig site polygon touches or includes any
gridlet or gridlets that a member has chosen then
that member will be notified.
Member database gridlet
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If the dig site polygon touches or includes any
grid or grids that a member has chosen then that
member will be notified.
Member grid
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2007 NCUCC Meeting Schedule

January 18th Greensboro       Host -
Piedmont Natural Gas 300 PM March 13th  
 Raleigh          Host PSNC Energy
1000 AM May 8, 9,10  Joint Conference
Myrtle Beach SC   Host
SCUCC July 10th       Hickory         
Host Duke Energy 1000 AM September 11th
Wilmington Host BellSouth 1000
AM November 13th   Asheville      Host
Buncombe/Henderson/Haywood UCC 1000AM  (No
Designated Location)  
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Ticket Volumes December 2005 vrs December 2006
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DRIVERS
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12 Month Comparison for 2005 and 2006 By Type
Ticket and Priorities
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Harnett County
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Harnett County Emergency Tickets - December
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Doc Asbury
North
Carolina One-Call Center, Inc.
1-800-632-4949
dasbury_at_ncocc.org