A LEADERSHIP WORKSHOP

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A LEADERSHIP WORKSHOP Based on the Collected
Papers from the Leadership Symposium General
Conference Session July 3-7, 2005
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SESSION four
Integrity A 21st Century Imperative PART 1
Based on the Presentation by B. Lyn
Behrens President, Loma Linda University and
Medical Center
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Session 4 will address the following questions
1What is integrity, and why is it important in
the 21st Century? 2What does integrity look like
in the lives of individuals and leaders, and in
institutions? 3How can we identify integrity in
our institutions and church entities? 4How can
we handle with integrity errors that
occur? 5How can we ensure corporate integrity in
dealing with errors?
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Integrity An Essential Quality of
Leadership From the Wise Man
20The Lord hates people with twisted hearts,
but he delights in those who have integrity. Prov
1120 (NLT)
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I. What Is Integrity, and Why Is It Important in
the 21ST Century?
At Loma Linda University, Christ is central to
all activities.
Mission Statement
Daily Objectives
Long-range Plans
Short-range Goals
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At Loma Linda, Christ is the Model Master Teacher
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Great Physician
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Servant Leader
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He is the Motivation for daily work. He is the
Means to accomplish all He calls us to be and do.
34"A new command I give you Love one another. As
I have loved you, so you must love one another.
35 . . .All men will know that you are my
disciples, if you love one another. John
1334-35 (NIV)
12I know what it is to be in need, and I know
what it is to have plenty. I have learned the
secret of being content in any and every
situation, whether well fed or hungry, whether
living in plenty or in want. 13I can do
everything through him who gives me
strength.Phil 412,13 (NIV)
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Christ is the Foundation of
faith, hope, and love.
13And now these three remain faith, hope and
love. But the greatest of these is love. 1 Cor
1313 (NIV)
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Integrity One of the seven virtues selected to
guide personal and professional behavior at Loma
Linda
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Integrity A valued foundation for all actions of
the General Conference and its employees
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Integrity defined 1an unimpaired condition . .
. 2firm adherence to a code of. . . moral or
artistic values . . . 3the quality or state of
being complete or undivided . . .(Websters New
Collegiate Dictionary, p. 595) Integrity defines
a state of being and living characterized by
unity, completeness and wholeness, (Stephen L.
Carter, Integrity, p. 7.)
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Four excellent books are used in this session
Integrity Stephen L. Carter
Leadership Prayers Richard Kriegbaum
Deliberate Success Eric Allenbaugh
The 8th Habit Stephen R. Covey
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Integrity is being one person, being as true
to duty as the needle to the pole.
Synonyms for integrity Soundness,
incorruptibility, completeness, honesty, unity
Purpose (Why I exist)
Principles (What I Stand for)
Integrity
Intentions (What I am up to)
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Words we use to show a lack of
integrity duplicity being two-faced being
double-tongued
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• Integrity
• Is the wholeness of our character
• Is the foundation of our conscience (Covey, p.
  8)
• Calls us to discern right from wrong
• Calls us to identify the path of upright living
• Leads us to walk that pathway even at personal
  sacrifice or institutional cost (Carter, p. 7)
• Is a universal and timeless principle for living

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• Integrity manifests itself as
• Authenticitybeing who I claim to be and doing
  what I promise to do
• Honesty, sincerity, forthrightness, and
  consistent truthfulness (Kriegbaum, p. 85)
• Promise keeping
• Avoidance of all forms of deception (Covey, p.
  150)

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• Integrity
• the soil from which trust grows
• an essential principle of living for leaders
• the number one quality needed in a leader (from
  research of 54,000 people, Covey, p. 148)
• the supreme quality for leadership (Dwight D.
  Eisenhower, Covey, p. 146)
• essential for corporate success (as listed by
  100 top executives of Fortune 500 Companies,
  Allenbaugh, p. 83)

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II. What Does Integrity Look Like in the Lives of
Individuals and Leaders, and in Institutions?
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Integrity in the Lives of Biblical Heroes
Noah was a righteous man. Gen 69 (NIV)
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Moses chose to be mistreated along with the
people of God rather than to enjoy the pleasures
of sin for a short time. Heb 1125 (NIV)
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Elisha refused to accept payment for the miracle
the Lord performed. He told Naaman, As surely
as the Lord lives, whom I serve, I will not
accept a thing. And even though Naaman urged
him, he refused. II Kgs 516 (NIV)
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Nehemiah would not be deterred from his task. He
said, I am carrying on a great project and
cannot go down. Neh 63 (NIV)
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Paul Let me say plainly that I have been
faithful. Acts 2026 (NLT) So then, King
Agrippa, I was not disobedient to the vision from
heaven. Acts 2619 (NIV) I have fought the
good fight, I have finished the race, I have
kept the faith. II Tim 47 (NIV)
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Joseph integrity in confronting sexual temptation
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6. . .Now Joseph was well-built and handsome,
7and after a while his masters wife took notice
of Joseph and said, Come to bed with me! 8But
he refused. With me in charge, he told her, my
master does not concern himself with anything in
the house
everything he owns he has entrusted to my
care. 9No one is greater in this house than I am.
My master has withheld nothing from me except
you, because you are his wife. How then could I
do such a wicked thing and sin against God? Gen
396-9 (NIV)
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Job integrity in extreme adversity In the land
of Uz there lived a man whose name was Job. This
man was blameless and upright he feared God and
shunned evil. Job 11 (NIV) After Satan
destroyed all Jobs property and family, Job did
not sin by charging God with wrongdoing. Job
122 (NIV)
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When Satan struck him with a terrible case of
boils,
9His wife said to him, Are you still holding on
to your integrity? Curse God and die! 10He
replied, You are talking like a foolish woman.
Shall we accept good from God and not trouble?
In all this, Job did not sin in what he said. Job
2 9-10 (NIV)
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David integrity in repentance
7Then Nathan said to David, You are the man! . .
. 9Why did you despise the word of the Lord by
doing what is evil in his eyes? You struck down
Uriah the Hittite with the sword and took his
wife to be your own. . . . 13Then David said to
Nathan, I have sinned against the Lord. II Sam
127,9,13 (NIV)
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2Wash away all my iniquity and cleanse me from my
sin. 3For I know my transgres-sions, and my sin
is always before me. 4Against you, you only, have
I sinned and done what is evil in your sight, . .
. 7Cleanse me with hyssop, and I will be clean
wash me, and I will be whiter than snow. . . .
10Create in me a pure heart, O God, . . .
12Restore to me the joy of your salvation . . Ps
512-4,7,10,12 (NIV)
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Daniel As a youth he lived in integrity in
adverse circumstances. With his three
companions, Daniel resolved not to defile
himself with the royal food and wine. . . Dan
18 (NIV) He did not

• lose his identifying values
• succumb to despair

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Daniel lived with integrity when he was an
academic superstar. Even though he was
given preeminence after interpreting the kings
dream, he remained humble and compassionate
towards his peers.
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Daniel lived with integrity despite the
turbulence of national conquest. His counsel was
equally valued by the leaders of Babylon and
Medo-Persia.
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At great personal risk, he warned Nebuchadnezzar
of impending punishment to be inflicted because
of kingly pride and arrogance.
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The final and supreme test of Daniels integrity
came in his old age. In spite of the kings
decree to the contrary, he went home to his
upstairs room where the windows opened . . .
Three times a day he got down on his knees and
prayed . . . just as he had done before. (Dan
610 (NIV)
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God rewarded his integrity. My God sent his
angel, and he shut the mouths of the lions. They
have not hurt me, because I was found innocent in
his sight. Nor have I ever done any wrong
before you, O king. Dan 622 (NIV)
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Examples of Integrity in Recent History
Mahatma Gandhi modeled nonviolent resistance to
win Indias independence.
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Abraham Lincoln endured civil war to free the
American slaves.
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Martin Luther King Jr. championed
non-discrimination, even though he knew his
life was in danger.
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Mother Teresa ministered to the untouchables of
Calcutta.
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James E. Burke, CEO of Johnson Johnson Company,
demonstrated integrity in 1982 when he

• acted on the companys credo to to provide safe
  quality products
• refused to cover up the news that seven people
  died when someone laced Tylenol with cyanide
• alerted the public to the danger
• removed all Tylenol from the U. S. until it was
  safe to redistribute

His decision cost the company 100 million, but
earned it priceless public trust.
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(Johnson Johnson, continued) Tylenol was again
tampered with and cyanide inserted into some
capsules in 1986, resulting in one
fatality. This time the company withdrew Tylenol
in capsule form until they reintroduced it in
tamper-proof caplets, and later in tamper-evident
packaging. The company received much praise for
its quick and honest handling of the crises.
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We Identify Integrity in Our Church Entities by
the Following Behaviors

• 1- We see integrity in corporate governance
  when Boards of Trustees
• ensure that appropriate policies and procedures
  are approved and implemented
• hold leaders and managers accountable for
• fulfilling the institutions mission
• implementing strategic action plans
• achieving quality in programs and products
• ensuring healthy public relations
• prudently handling all resources
• fully disclose real or potential conflicts of
  interest

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• 2- We see integrity when everyone is treated with
  fairness and equality without favoritism or
  discrimination.
• Academic personnel consistently implement
  policies of academic integrity.
• Quality health care is provided to all patients
  regardless of their social status or ability to
  pay.
• All persons are treated fairly with dignity and
  respect.
• The environment is free from discrimination,
  hostility, or any form of harassment.
• All persons are held to a single standard of
  accountability for their behavior and performance.

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3- We see integrity in business practices when

• commitments and contracts are honored even when
  they may be unfavorable to the person making the
  commitment
• there is regulatory compliance and financial
  integrity in all dealings

1Lord, who may dwell in your sanctuary? Who may
live on your holy hill?
2He . . . 4who keeps his oath even when it
hurts. Ps 151,2,4 (NIV)
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4- We see integrity in our institutions and
churches when rumors and gossip are confronted
and investigated.

• Investigation
• helps to identify the guilty party
• helps to clear the falsely accused
• stops gossip
• restores the reputation of the falsely accused

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Integrity does not mean perfection.
When an error does occur

• report it immediately to the proper authority
• acknowledge the error to those who are directly
  concerned
• implement action to keep such an error from
  happening again

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To err is human. Corporate integrity is
displayed when

• governing bodies approve procedures for dealing
  with errors
• leaders create pathways for reporting errors so
  they can be corrected and prevented in the future
• employees are educated about, and rewarded for,
  following protocol if a mistake does occur

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Integrity The Golden Egg in Business The
Integrity-based Organization displays 1Integrity
of Vision creates the greatest value service
or product. 2Integrity of Mission makes
your organizations quality the best it can
be. 3Integrity of Function makes all
functioning parts . . . the best that they can
be.
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4Integrity of Individual inspires each
individual to give or do his or her best in all
aspects of his/her job. 5Integrity of
(financial) Compensation ties all pay and
benefits to performance. 6Integrity of
(nonfinancial) Compensation ties respect,
gratitude, and recognition to performance. 7Int
egrity of Security develops a plan that allows
for stability and security of employment. From
Sherwood Business Consulting Services at
www.shrwood.com
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