New Venture Creation

1
Chapter
7
Opportunities for Social Entrepreneurship
2
(No Transcript)
3
(No Transcript)
4
(No Transcript)
5
(No Transcript)
6
(No Transcript)
7
(No Transcript)
8
Hybrid Models of Social Entrepreneurship

1. For profit primarily achieving economic goals
2. For profit primarily achieving social goals.
3. For profit equally emphasizing social and
   economic goals
4. Not for profit, serving a social mission

9
(No Transcript)
10
(No Transcript)
11
(No Transcript)
12
(No Transcript)
13
(No Transcript)
14
(No Transcript)
15
FEEDBACK

• CONSULTING SKILLS

16
Creating recommendations

• Steps
• Review of information and research
• Generation of alternatives
• Evaluation of alternatives
• Selection of alternatives
• Implementation
• Potential problems or pitfalls?

17
Purpose of Feedback (Block)

• The business of the meeting is
• Funneling data
• Presenting personal and organizational data
• Managing the feedback meeting
• Focusing on the her and now of the meeting
• Not taking it personally

18
Tactics

• Specifically,
• Confront the client with all relevant data
  collected (even if it wasnt part of your
  original assessment)
• Give descriptive rather than evaluative feedback
• Feed data back to the client about personal
  behavior in handling the target problem
• Understand that client criticism and resistance
  are not directed at you personally
• Be present at the meeting where the action steps
  are determined
• Structure and control the feedback meeting to
  elicit client reaction and choice of next steps

19
Observations

• A clear picture may be enough
• If you present a clear and simple picture of why
  the problem exists, the client will have many
  ideas for recommendations as you do
• In condensing the data, select items that
• The client has control over changing
• Are clearly important to the organization
• Are the personal objective of someone somewhere
  in the client organization to work on

20
Giving feedback

• Be
• Descriptive, focused, specific, brief, simple
• Avoid being
• Judgmental, global, stereotyped, lengthy,
  complicated
• Only 3 categories
• Analysis of the technical/business problem
• Analysis of how the problem is being managed
• Recommendations

21
Suggested Agenda

• Restate the original contract
• State the structure (purpose) of the meeting
• Present findings
• Present recommendations
• Ask for client reaction
• Halfway through meeting, ask the client, Are you
  getting what you want?
• Decision to proceed
• Test for concerns of control/commitment
• Ask yourself if you got what you wanted
• Give support

22
Common Problems

• Include
• Lack of data has become a barrier to success
• Pressure of short term deadlines or resource
  pressures leads to poor decisions
• Management skills are missing or poorly applied
• Inability or unwillingness to use (or choose)
  technology
• Consultants viewed as waste of time
• Victim of resource limitations (including cash)
• Inability to apply resources effectively or
  efficiently
• No (or low) customers
• Which messages are the hardest to convey? Why?

23
FINANCIAL SOLUTIONS

• CONSULTING TECHNIQUES

24
(No Transcript)