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Etiquette, Table Manners and Place Settings

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Title: Etiquette, Table Manners and Place Settings


1
Etiquette, Table Manners and Place Settings
2
How is your etiquette and success in the
workplace?
  • Before eating your meal do the following except
  • a. Sit up straight
  • b. Place your napkin on lap
  • c. Put your cell phone on the table
  • d. Wait for everyone to be served
  • When dressing for an interview, do not wear the
    following
  • a. a navy blue suit
  • b. a grey suite
  • c. a dark brown suite
  • d. a red suite
  • All of the following statements are true for
    dressing successfully in the workplace except
  • a. Mens shoes should match their pants
  • b. Ladies should wear sling back shoes
  • c. Ladies should wear conservative jewelry
  • d. Mens socks should match their shoes

3
  • Table Manners Place Settings


4
Objectives
  • By the end of the presentation, participants
    will
  • Know proper table manners in business or social
    setting
  • Gain skills to conduct themselves properly when
    eating in any situation

5
Table Manners Place Setting
  • Posture and hand placement
  • Placement of napkin
  • Talking and chewing
  • When to begin eating and what to do if something
    is unreachable
  • Placing utensils at the end of meal

6
Table Manners Place Settings
  • Ordering food
  • Proper placement of utensils when setting table
  • Serving yourself butter and placement of the
    butter knife
  • Use of cell phones
  • When you have to sneeze, burp or blow your nose

7
How To Perfect Table Manners
8
Dressing and Body Language
9
Objectives
  • By the end of the presentation, participants
    will
  • Identify ways to communicate and manage
  • impressions through proper dress
  • Understand universal body language
  • Gain a greater sensitivity to nonverbal
  • messages

10
Dress Language
  • Social or business setting - communicating
    ourselves to others
  • Dressing to control impression and reflect
    self-perception

11
Dress Language
  • Professional dress for women and men
  • Best styles and colors
  • Suggested color combinations
  • Best fabrics, fit and comfort
  • Accessories
  • Basic wardrobe

12
Dress for Success
13
Body Language
  • Non-verbal messages
  • Body motions and nervous gestures
  • Posture and handshakes
  • Facial expression and eye contact

14
Body Language
15
Greetings, Introductions, and the Art of Good
Conversation
16
Objectives
  • By the end of the presentation, participants
    will
  • Increase your level of confidence in unfamiliar
    situations
  • Acquire a set of guidelines for everyday living
    in a social and business environment

17
Greetings
  • Beginning your greeting
  • If you ask someone How are you? be prepared to
    stick around for the answer.
  • The typical greeting, Good morning, how are
    you? is simply a ritual. The appropriate reply
    is, Fine thanks, and how are you?
  • Once you are introduced repeating the persons
    name and saying, Hello, Dr. Wilson it is a
    pleasure meeting you, is a polite technique that
    helps you remember a persons name.

18
Greetings
  • Informal and Inappropriate Greetings

Whats shakin
Yo
Whats Up or Wassup
Whats Happening
Hey
Hows it Going
How you doing or How ya doin
Holla
19
Greetings and Body Language
20
Greetings
  • What is a good handshake?

Dead Fish
Palm Pincher
Bone Crusher
Firm, Warm Handshake
All American
21
Introductions
  • The first impression Putting your best foot
    forward
  • During introductions make eye contact, rise,
    smile, and shake hands with the other person.
  • Who should be introduced to whom?
  • Mention the most important person first (Based
    off of rank, not gender). Present a gentleman to
    a lady. A young lady to an older one. A single
    woman to a married woman.
  • Names are not enough, supply a nugget of
    information with the name to serve as a
    conversation starter.
  • Youve been introduced, now what?

22
Art of Good Conversation
  • Making a lasting impression
  • How do you want to be remembered?
  • Body language and appropriate behavior
  • Establishing rapport
  • Good listening skills
  • Eye contact, nodding
  • Showing interest in others

23
Art of Good Conversation
  • Conversations to avoid
  • Money matters, including salaries, debts, and
    taxes
  • Personal topics or topics that could be
    embarrassing - age
  • The state of ones health or someone elses
    health
  • Controversial subjects, such as religion,
    politics, gossip
  • Gloomy or depressing topics -floods, world hunger

24
Art of Good Conversation
  • Starting a conversation at dinner of lunch.
    What do you talk about?
  • Use the word H E L P to recall topics for
    chitchat.
  • H - hobbies, interests
  • E - entertainment (music, movies, plays), events
    (current)
  • L - leisure, literature, and law
  • P - photography, professionalism

25
Art of Good Conversation
  • The art of small talk is regarded as an important
    business and social skill
  • Utilizing the 5 Ws will help you to start a
    sentence
  • Who, What, When, Where, Why
  • Ask Open Ended questions so that you receive more
    than a Yes or No Answer

26
 Self-Empowerment Checklist
Assessment Use this list to help you identify
your development goals. Each week select 1 or 2
goals to improve upon.
 
27
How is your etiquette?
  • Before eating your meal do the following except
  • a. Sit up straight
  • b. Place your napkin on lap
  • c. Put your cell phone on the table
  • d. Wait for everyone to be served
  • When dressing for an interview, do not wear the
    following
  • a. a navy blue suit
  • b. a grey suite
  • c. a dark brown suite
  • d. a red suite
  • All of the following statements are true for
    dressing successfully in the workplace except
  • a. Mens shoes should match their pants
  • b. Ladies should wear sling back shoes
  • c. Ladies should wear conservative jewelry
  • d. Mens socks should match their shoes
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