Title: Etiquette, Table Manners and Place Settings
1Etiquette, Table Manners and Place Settings
2How is your etiquette and success in the
workplace?
- Before eating your meal do the following except
- a. Sit up straight
- b. Place your napkin on lap
- c. Put your cell phone on the table
- d. Wait for everyone to be served
- When dressing for an interview, do not wear the
following - a. a navy blue suit
- b. a grey suite
- c. a dark brown suite
- d. a red suite
- All of the following statements are true for
dressing successfully in the workplace except - a. Mens shoes should match their pants
- b. Ladies should wear sling back shoes
- c. Ladies should wear conservative jewelry
- d. Mens socks should match their shoes
3- Table Manners Place Settings
4Objectives
- By the end of the presentation, participants
will - Know proper table manners in business or social
setting - Gain skills to conduct themselves properly when
eating in any situation
5Table Manners Place Setting
- Posture and hand placement
- Placement of napkin
- Talking and chewing
- When to begin eating and what to do if something
is unreachable - Placing utensils at the end of meal
6Table Manners Place Settings
- Ordering food
- Proper placement of utensils when setting table
- Serving yourself butter and placement of the
butter knife - Use of cell phones
- When you have to sneeze, burp or blow your nose
7How To Perfect Table Manners
8Dressing and Body Language
9Objectives
- By the end of the presentation, participants
will - Identify ways to communicate and manage
- impressions through proper dress
- Understand universal body language
- Gain a greater sensitivity to nonverbal
- messages
10Dress Language
- Social or business setting - communicating
ourselves to others - Dressing to control impression and reflect
self-perception
11Dress Language
- Professional dress for women and men
- Best styles and colors
- Suggested color combinations
- Best fabrics, fit and comfort
- Accessories
- Basic wardrobe
12Dress for Success
13Body Language
- Non-verbal messages
- Body motions and nervous gestures
- Posture and handshakes
- Facial expression and eye contact
14Body Language
15Greetings, Introductions, and the Art of Good
Conversation
16Objectives
- By the end of the presentation, participants
will - Increase your level of confidence in unfamiliar
situations - Acquire a set of guidelines for everyday living
in a social and business environment
17Greetings
- Beginning your greeting
- If you ask someone How are you? be prepared to
stick around for the answer. - The typical greeting, Good morning, how are
you? is simply a ritual. The appropriate reply
is, Fine thanks, and how are you? - Once you are introduced repeating the persons
name and saying, Hello, Dr. Wilson it is a
pleasure meeting you, is a polite technique that
helps you remember a persons name.
18Greetings
- Informal and Inappropriate Greetings
Whats shakin
Yo
Whats Up or Wassup
Whats Happening
Hey
Hows it Going
How you doing or How ya doin
Holla
19Greetings and Body Language
20Greetings
- What is a good handshake?
Dead Fish
Palm Pincher
Bone Crusher
Firm, Warm Handshake
All American
21Introductions
- The first impression Putting your best foot
forward - During introductions make eye contact, rise,
smile, and shake hands with the other person. - Who should be introduced to whom?
- Mention the most important person first (Based
off of rank, not gender). Present a gentleman to
a lady. A young lady to an older one. A single
woman to a married woman. - Names are not enough, supply a nugget of
information with the name to serve as a
conversation starter. - Youve been introduced, now what?
22Art of Good Conversation
- Making a lasting impression
- How do you want to be remembered?
- Body language and appropriate behavior
- Establishing rapport
- Good listening skills
- Eye contact, nodding
- Showing interest in others
23Art of Good Conversation
- Conversations to avoid
- Money matters, including salaries, debts, and
taxes - Personal topics or topics that could be
embarrassing - age - The state of ones health or someone elses
health - Controversial subjects, such as religion,
politics, gossip - Gloomy or depressing topics -floods, world hunger
24Art of Good Conversation
- Starting a conversation at dinner of lunch.
What do you talk about? - Use the word H E L P to recall topics for
chitchat. - H - hobbies, interests
- E - entertainment (music, movies, plays), events
(current) - L - leisure, literature, and law
- P - photography, professionalism
25Art of Good Conversation
- The art of small talk is regarded as an important
business and social skill - Utilizing the 5 Ws will help you to start a
sentence - Who, What, When, Where, Why
- Ask Open Ended questions so that you receive more
than a Yes or No Answer
26 Self-Empowerment Checklist
Assessment Use this list to help you identify
your development goals. Each week select 1 or 2
goals to improve upon.
27How is your etiquette?
- Before eating your meal do the following except
- a. Sit up straight
- b. Place your napkin on lap
- c. Put your cell phone on the table
- d. Wait for everyone to be served
- When dressing for an interview, do not wear the
following - a. a navy blue suit
- b. a grey suite
- c. a dark brown suite
- d. a red suite
- All of the following statements are true for
dressing successfully in the workplace except - a. Mens shoes should match their pants
- b. Ladies should wear sling back shoes
- c. Ladies should wear conservative jewelry
- d. Mens socks should match their shoes
-